Hired Glenwood awning to do an awning for my business. 5ft×20ft. Made big deposit in Dec. Finished…read morejob May 30. After months of phone calls and excuses. Evidently did not seal to building. Raining...running inside. Not right color. Bronze. It's Bronze with white back splash. Looks cheap...I'm 63 yr woman. Mean when confronted about white backing suppose to be Bronze.

I wanted two awnings for our home. One was for a set of French doors and the second was for an…read moreupstairs window. The rep came the day after I called and said he was the owner and took the measurement for both. We were quoted a price and asked for a 50% deposit upfront. We were told that the awnings would take about 2 to 3 weeks to deliver, being from 20 March 2024. When we had not heard anything by the 23 of April, I called to inquire about the order. I was told there was no record of the measurements and they would have to come a second time to make them because nothing had been begun on the order. They came the next day and remeasured and once again was told it would take two to three weeks. On the 6th of May I called again to inquire and was told it would be two to three more weeks because they had just gotten the material in. I have never gotten what I feel was an honest response for any conversation I have had with them and there is always one excuse after another and nothing is as what was promised. I notified them I was cancelling my order and would contact my credit card company to dispute the charges. GBA said they did not give refunds and I should read my contract about delivery and I would lose my entire deposit. I did read the very simple contract and they need to do the same because they are in violation of their terms. I would never suggest anyone consider asking this company for any product of service because I believe you will be very disappointed.

If you want to experience the rain inside your enclosed patio this is the business for you. They'll…read moregive you the full experience of feeling all of the rain from inside your patio!

From the owner: Since 1945 Screensread more