1. Rowe Lee D MD

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Philadelphia, PA

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Rowe Lee D MD

5.0 (1 review)
Open • 8:30 am - 6:30 pm

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13 years ago

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University Otolaryngology Associates

3.0(8 reviews)
6.1 mi•Rhawnhurst

I've been a patient of Dr. Nagorsky for many years and was actually in the office when this…read moreincident occurred. What I witnessed was very different from what is described in this review. After speaking with Dr. Nagorsky, the individual refused to leave the office, and the police were eventually called. He continued to remain in the parking lot until the police arrived. I've had many years of experience with Dr. Nagorsky and have always found him to be an excellent physician--knowledgeable, professional, and genuinely committed to his patients. The description of him in this review is completely inconsistent with the physician I have known for many years. I do, however, agree with one part of the review: Anne can be extremely difficult to deal with. This is not an isolated incident or simply a matter of one patient's misunderstanding. I have personally experienced her being rude, condescending, dismissive, and disrespectful on multiple occasions. Her manner toward patients can be completely inappropriate, and I have wondered more than once why the practice continues to tolerate this behavior. That said, Anne's behavior should not be confused with the quality of medical care provided by Dr. Nagorsky and the other physicians. In my experience, the medical care is excellent. The problem is with one particular staff member whose repeated interactions with patients can leave a very negative impression of an otherwise excellent practice. I sincerely hope the physicians and practice leadership recognize how damaging this behavior can be and address it. I would absolutely continue to recommend Dr. Nagorsky based on my many years as his patient. I would just hope that the office takes seriously the concerns about how patients are treated by certain members of the staff.

I saw this review and want to offer my own perspective because I was not present in the office…read moreduring the incident described. I have been a patient of this practice for several years and have consistently received excellent medical care from Dr. Nagorsky. He is extremely knowledgeable, experienced, thorough, and genuinely concerned about his patients. Over the years, I have always felt that I was receiving first-rate care, and I would recommend him without hesitation. I also have to say, however, that I understand the concerns expressed about Anne. Based on my own repeated interactions with her over the years, I have also found her to be rude, condescending, and unnecessarily dismissive at times. This is not something I would characterize as a single misunderstanding or an isolated bad interaction. There have been multiple occasions when I felt that her manner toward patients was inappropriate and unnecessarily unpleasant. I hope the practice leadership takes seriously the concerns that multiple patients appear to have regarding Anne's interactions with patients. A difficult staff interaction should not overshadow what is, in my experience, an excellent medical practice with outstanding physicians.

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University Otolaryngology Associates - Pic of nobody else sitting in cars

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University Otolaryngology Associates - People invited to come in as I was asked to wait in my car..!

People invited to come in as I was asked to wait in my car..!

University Otolaryngology Associates

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Rowe Lee D MD - earnosethroat - Updated October 2026

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