Arguably the worst health care provider in Reno.After diagnosis, was prescribed a topical steroid…read moreand told to apply it for 2 weeks, after which was instructed to contact the office if the issue wasn't resolved. My intense itching turned into intense pain. Called the office 3 days in a row, but never received a call back from the doctor. In a perfect world, this facility would be closed and John Burns would have his license revoked.

I had some skin concerns and wanted some minor enhancements. I was impressed by both the desk staff…read moreand the technicians. I was seen by both Nicole and Kiley (so wonderful!) They are extremely skilled and knowledgeable, treat you with the utmost respect, and provide amazing care. I'd rate this office way higher than a 5 if I had more stars to give. Truly a great place!

I've been consistently going to skin cancer and dermatology Institute for a few years now, maybe…read moremore a few years and I'm always in and out rather quickly. This is a good thing. They're pretty good at zapping anything if I need them to. I've never really had any issues with them and I do recommend checking this place out for your DERMATOLOGY needs. They usually try to offer me some sort of cosmetic skin care service and I haven't done it yet, but I think I would consider coming here for a facial or chemical peel of some sort.

There's a sign up at the check in window saying if you're waiting 15 minutes past your appt. Let…read morereception know. I've been waiting 50 minutes SO FAR- but not going up because they rudely dismiss anyone who does. If appointments are running this far behind, why wouldn't reception tell you at check in?! So incredibly rude! I'll await the canned response

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

I wouldn't trust anyone else with my face or my procedure. Dr. Yamamoto is a true perfectionist who…read morereally cares about his patients. From start to finish, he made sure I was comfortable, informed, and happy with every step. I'm the kind of patient who asks a lot of questions and sometimes needs extra reassurance, and Dr. Yamamoto and his entire staff were always patient, kind, and ready to help. Everyone in the office is caring and professional, and they always take the time to make sure I understand everything. Even during my follow-up visits, Dr. Yamamoto continues to check in and make sure I'm completely happy with my results. You can tell he genuinely cares about his work and his patients.

I went to Dr. Tiffany McCormack for a breast augmentation and initially had a great consultation…read more She came across as very kind, knowledgeable, and reassuring. Before surgery, I felt supported by both her and her team, which made me feel confident going into the procedure. However, my experience on the day of surgery and throughout the post-op process was very different. I did not receive my post-op instructions before or after surgery. I asked the team for them after the procedure and was told they would be emailed to me, but they never were. My husband also asked after the surgery and they told him they would be emailed as well (they were not). I had to call afterward to request them again. Most of my post-op check-ins were not done by Dr. McCormack but instead by her nurse/PA, and unfortunately, I did not feel they were very helpful or knowledgeable. The guidance felt limited, and I often left feeling unsure and unsupported. When I shared my concerns with Dr. McCormack directly, she seemed dismissive and mentioned in my notes her nurse wrote that I did not follow post op instructions (maybe because I didn't receive them). She lacked empathy for my bad experience and did not offer any solutions for her team's lack of professionalism. Additionally, the front desk staff was not friendly or inviting, which added to the overall disappointing experience. Based on my full experience, I would not recommend getting a breast augmentation here. I've since shared my story with a few people and, unfortunately, learned that I was not the only one who had a terrible experience many of my acquaintances have as well.

I don't enjoy writing 1 star reviews. If you look at my Yelp, I save them for the worst of the…read moreworst. Looking over the reviews for McCormack, they don't seem to care whether or not someone is happy with their services. I had under eye surgery and chin liposuction (she said it would give me "definition" which was totally bs) with Dr. McCormack. During the consultation visits, everyone was so nice - they wanted my business. Dr. McCormack basically lied to me about my under eye lines. I said it was a huge concern for me. During consultations she said the lower blepharoplasty would remedy the bags AND the lines. Then on the morning of my surgery she said that I'd have to go to the MedSpa for the lines. I don't know WHY I decided to give them a second chance and try the MedSpa. I had a consultation with Precious, and again, my under eye lines where the reason why I went. She said that Botox would help. I paid for their "VIP" membership (total scam). The Botox didn't do one thing. So I've spent almost 10K at this place and feel ripped off. Then on top of all that, the MedSpa receptionist's are rude. My advice: Go somewhere else for everything. This place is totally overpriced and overrated.

I am canceling any future appointments with Rhonda. After diagnosing spots on my legs as caritosis…read morea Dr. came in and said she was wrong. They did a biopsy and determined it was Basil cell. If this is the quality of a nurse practitioner at the practice I would be scared to death. The only Doctor at this office that does any good the Mose surgeon.

I went in to get an annual check up and she removed a mole on my toe, five days later I got a call…read morethe it was melanoma. The next day they got me back in and removed the cancer. The surgeon said that he looked at the picture and would have just watched it by the looks of the mole. Dr Strung followed her instincts and saved my life. Thank you

Billie was amazing and so much fun to talk to! Time flew by as we talked. I got a facial for…read morereturning clients and feel brand new. Definitely go see Billie for your facial needs! She's great to work with! (:

My first visit to this Sparks spa. It is at the intersection of York and Pyramid and easy to…read morelocate. I arrived a little early as it was my first visit and I was immediately greeted by a very nice lady and offered a drink. She also messaged Sarah to let her know that I had arrived. It is a very cute location with several different services. Sarah is a very sweet, kind, knowledgeable young woman. I had never had this service before so I didn't know what to expect but Sarah put me immediately at ease and explained the procedure and when I was ready, we began. She has a very gentle touch and I was very comfortable throughout as she explained everything that she was doing. I find this location lovely and the people are extremely kind and I will be returning next month for another appointment. I highly recommend them to anyone looking for spa services as there are several different services available.

Scheduled a facial for my girlfriend and myself and the esthetician was absolutely amazing! She…read morespent 1 hour and took her time. Made some important recommendations at the end. I highly recommend. Staff is friendly and the location is very clean and welcoming.

I had a hydra facial several months back and it was the best! She took her time and followed with a…read morered light therapy. It was very relaxing! I recently went back and had the HIFU on my neck and under chin. The numbing helped and I noticed a huge difference immediately. I can't wait to see the results in a month. I will definitely be going back and I would highly recommend!

I do recommend this office for dermatology. Direct and knowledgeable. A little unorganized, but…read moreseemed to work out in the end.