Warning: Avoid This Auto Shop at All Costs -- Shady Business Practices & Deceptive Tactics We brought our car into this shop for a simple a fender, bumper, and paint scuff repair -- nothing more. Unfortunately, what should have been a straightforward job turned into an extremely frustrating and suspicious experience that dragged on for two and a half months and cost us time, money, and peace of mind. Our insurance company sent an inspector to the shop to provide a damage estimate. However, the shop owner, Rui, had an unprofessional confrontation with the inspector, causing them to walk out and refuse to continue the process. Despite that, the shop still received payment from our insurance company specifically to repair the fender, bumper and paint scuff -- and that was it! Instead of completing those tasks, Rui took it upon himself to add extra damage claims that were never part of the original issue and that our insurance never approved. When we questioned him and requested a detailed breakdown of what had actually been done to our car, he told us it would take "hours" to put together -- yet when we demanded the release of our vehicle and had no choice but to pay out of pocket, he magically had the breakdown ready in under 15 minutes. During this entire time, our car was held hostage. Every phone call resulted in excuses and delays. He claimed that work couldn't proceed because the insurance hadn't sent another inspector -- even though that wasn't necessary for the original repair. It became clear that he was stalling intentionally to rack up storage fees, which we ended up having to pay in order to get our car back. And here's the worst part: the job wasn't even completed. The area that was supposed to be repaired looked incomplete and worse than how we brought it in. We were without a car for over a two and a half months , and after all that time, the job we paid for wasn't even done. To make matters even more disturbing, Rui gave us the number of a so-called mediator (lawyer)-- someone who he claimed could help us "fight the insurance" to get more money. This "mediator" was not licensed, spoke unprofessionally, and admitted he had multiple similar cases with this same shop. When other customers' insurance companies asked for his credentials, he flat-out said he wasn't required to have a license. This felt like a coordinated scam operation, not a legitimate business solution. Bottom Line: -Our car was held hostage for made-up storage fees -Work was never properly completed -The shop added unauthorized charges and tried to pressure us into working with a shady, unlicensed "mediator" -Zero professionalism, zero transparency, and zero accountability -I truly worry about how many vulnerable people this place might be taking advantage of. Please do your research and stay away. There are plenty of reputable, ethical body shops out there -- this is not one of them. We absolutely do NOT recommend this shop. read more

No Nonsense - Honest Review from Tony My name is Tony, and this post is exactly what it says--no bull nonsense. I had a minor fender bender on the front driver's side of my vehicle, caused by an unknown party. For three days, I contacted and interviewed more than seven auto body shops around Ocean County. Quotes ranged from $1,200 to $2,900, always with an attitude like they were doing me a favor. Let's be honest: most auto body repair shops are the worst part of the auto industry. They try to sell you repairs you don't need--especially when there's no insurance company involved to keep them in check. (I didn't use my insurance company so I could avoid rate increases.) I had shops telling me I needed a new fender, door repaint, and even hood repaint--one shop quoted me $3,000 for work that didn't need to be done. Then I found 88 Auto Body on Route 88 in Brick, NJ. I spoke directly to Rui, the owner, on Monday, June 23, 2025. He gave me a straight answer, no games. By Tuesday, June 24, at noon, my car was finished--looking sharp and professionally done, including a pearl white repaint of the fender. The best part? The total cost was under $900. That's right--less than a third of what others were trying to charge for unnecessary work. I highly recommend 88 Auto Body in Brick. Ask for Rui, and tell him Tony sent you. You won't be disappointed. Phone: 732-458-6300 read more

I've been going to Rt 88 Auto Body for well over 10 years and I cannot praise them enough. Rui, Maria and, especially, Penni are the best. I highly recommend them. read more

Had a fender bender last week and brought my car into Rte 88 Auto Body. They were so helpful, professional, very reasonable and efficient. They took me in the next day and repaired my dent within a few hours. The car is 12 years old and they made it look new again. Highly recommend them for any car body work you may need. Thank you Rte 88 Auto Body, you are the best Susan K read more

Cant express the respect and professionalism i experienced..i hit a deer in my nissan long story short i had my car back less then 2 weeks..then when i tried to process the payment the bank would not let me debit the bill and flagged the amount as suspicious i needed my car it was friday and i was working late the owner said come pick up your vehicle after work they would be closed and they would leave my car in front and just come back and pay monday ..that was sincerely the most heart felt thing he could of done..my life is upside down i have had the worst four months of my life myself and my family this man made it a little easier and was a real gem and penny was so frigging sweet read more

They were fantastic. They did a great job with my car. Hopefully I will never have to see them again LOL but if I needed to I would definitely return, and I highly recommend them. read more

Route 88 Auto Body provided the best service ever!! I am grateful for the kind and professional service I received and extremely impressed with the results of my car repair. After a car accident my car was towed to Route 88 Auto Body in Brick, NJ. The office manager, Penni, assisted me through the whole stressful process of having my car in the shop. She provided outstanding guidance with the car rental, kept me posted via email on the repair status, and when out her way to arrange a convenient car pick up when the repairs were completed. During the repair of my car, Rui returned my calls in a timely manner, he explained the damage and how it was repaired, he took the time to take care of all the little details of returning my car to pre-accident condition. The service was amazing! I highly recommend Route 88 Auto Body!! read more