Warm & Friendly Staff, Well Maintained & location is clean. Been coming here for over 35yrs.read more

After 7pm it's a flat charge of 15 to fill up your propane tank. So I came back the following day…read moreas I was told so it would be less if I came during the day till 7pm but they close at 10pm. I came at 8:50pm and now same lady tells me it's closed. I know she recognized me. I wouldn't recommend this place. For sure I won't be coming back here.

This is the same place as "new to you". The people are super friendly, and helpful…read more The propane worked great, and they filled us up really quickly.

Convenient and friendly. Easy access and fast checkout…read more May be a bit cheaper other places but

Returned from a trip to Cedar Point with all kinds of bugs smashed on the church bus. Took to…read moreWestland Truck & Car Wash. They did a fabulous job making sure the bus was completely clean! Definitely going to go back when I need to!

Truck comes out new every time they make sure to get all the details I would recommend everyone to…read morecome here

Best place to get a U-Haul from. Staff was friendly and understanding since I am new to U-Haul's in…read moregeneral. They told me everything I needed to know and I barely even had questions left haha. I am usually nervous about asking questions but they made me feel welcomed and cared about. I tell all my friends about this place whenever they need a U-Haul and they always come back happy.

This was the worst customer service experience renting anything. The owner Jefferey was completely…read moreunprofessional handling this situation. He incorrectly double charged me. Then continued to denied a refund time and time again. Making a bigger hassle over something so minor. Placing blame everywhere else but just not on solution. Back and forth over $4.39. After returning to the store. I was told by the owner "it's not worth my time" and "I've got better things to do" Obviously, it means something to me if I've gone through all of this hassle for it. That was honestly the point where I lost my cool at bit. This owner did absolutely nothing to try and remedy the situation at every turn. Except push blame on the bank & push me to customer service after returning. My time & where I spend my money matters. And so does anyone else that reads this review. We all deserve great customer service when spending our hard earned money anywhere. No matter the amount. The issue was finally resolved by U-Haul Corporate Customer Service. I do not recommend renting with this owner. I definitely feel he didn't care about my issue.

When we were in the market for a fireplace insert, we went with This is it Shop's House of Fire…read more They were very knowledgeable and steered us to the best choice for our home. They delivered and installed the insert without a hitch and instructed us on how to care and maintain the unit. We can't say enough about this company. They obviously take pride in their products and the services they provide.

If I could leave zero stars, I would. I rarely leave reviews, but this interaction was bad that I…read morefelt compelled to share it. I stopped into the store during my break to ask questions about a fireplace. The girl at the front desk was very kind and did her best to help, but no one was available in person, so she called Darin for assistance. Once Darin found out that I already had a contractor who had run my gas line, his tone immediately changed. He became dismissive, rude, and flat-out disrespectful. Very unpleasant place and lack of professionalism. I'm genuinely surprised this business continues to operate with customer service like this.

The service technician did a great job with finding the right replacement parts and installing them…read moreon my propane lines. I appreciated the extra effort. Curt Canton, MI

I went in to rent a moving van to finish moving my things out after divorce. There was a line and…read moreI was there a long time. They had rented a vehicle trailer to a woman even though they don't carry those at this particular location and that was holding up the line. I received my key with no instructions other than to go to the parking lot and pick a van. I came back in because I could not figure out which van the key went to. He handed me another key. I went back out. Once again, NO IDEA which van they go to. I go back in. He comes out with me and scolds me because I did not "match the number on the key to the van". I told him he never explained that to me. He tells me it should have a full tank of gas. It does not so I go inside to tell him. I take the van and receive a text message that I should have a specific license plate number, it does not match. I call customer service and give them the correct license plate number and amount of gas in the tank. I did have a nice experience with customer service. Then I returned the van. The same rude man from before tried to charge my credit card $8,269.71. I owed $160. I received a fraud notice from my credit card and called them. Then I called U-Haul. It was supposedly a mistake. How on earth can you accidentally ring up $8,269.71 instead of $160. Make it make sense. Each time I had to call customer service they were nice but the amount of mistakes and rudeness of the store employee made my rental experience unsatisfying in an already difficult time.

I used to use this location all the time years ago. Since then theres a new owner, Prince Logan. We…read morerented a 20' and everything went great. He was super helpful, pickup and drop off easy. I was a bit shocked though when my truck only had 1/4 of a tank of gas upon pickup. That did cost us valuable time in having to put gas in the truck immediately plus a guessing game as to how much to put in. Next time I will be sure to get a truck with a full tank. Everyone was great in working with us I would recommend to anyone.