I had a very uncomfortable and upsetting experience at Round1 Stonestown today. I needed some help, so I was looking around for a staff member. As I was approaching the next line, I was still about two claw machines away from her, and I said "hi." I am certain she noticed me because we made eye contact, I was clearly speaking, and I wasn't wearing headphones or doing anything that would have made it difficult for her to hear or see me. She looked at me for a moment and then walked away. Since she was the only staff member I could see nearby, I followed her and waited until she finished talking to another customer. When she finished, I said "hi" again and was just about to say "excuse me" when she suddenly stepped away and told me not to stand so close to her. I was honestly shocked because it was a very loud environment, and I was still about one person's distance away from her. Another customer nearby also looked completely surprised by her reaction. What upset me the most is that I was being polite and respectful the entire time and was simply trying to ask for help. I never intended to invade her personal space, and if she felt uncomfortable, she could have simply asked me to step back. Instead, the way she reacted made me feel singled out, embarrassed, and extremely uncomfortable, especially because I had done nothing disrespectful toward her. I cannot say for certain what her reason was, but the way I was treated made me feel that I was being treated differently and unfairly, and it honestly made me question whether I was being discriminated against. I understand that employees may have difficult days, but customers still deserve to be treated with basic courtesy and respect. I left very upset and disappointed by this experience. read more

Round1 - Arcades Near Me - San Francisco, California

Brief Summary: - Inside Stonestown Mall - Mix of arcade, bowling, and rhythm games - My review doesn't include karaoke or eating - Items in the crane machines change at a monthly cadence - You can ask the staff to move the item in the crane machine, that only has one prize, to the original spot I reached a place in life, where I have funds I can use to enjoy this venue. If you are financially not in the good place, I don't recommend playing crane games. Most of my experiences with the smaller crane game, where only one item is placed in the platform, is friendlier. Friendlier I mean that it usually takes me 1-5 tries to get the prize. The larger the item, the more tokens it takes. For the case with these crane machines, if the item moves in an area that makes it impossible for the crane to reach, you can find a staff member, and they will move the item back to the original spot. Items in the crane machines are generally cute, and also tend to lean towards recently trending anime series. Occasionally, they offer collaborations with other series, so it's fun. This Round1 contains half of the room with crane games and arcade games, and then the remaining half contains bowling and eating area. Recently, within the arcade area, they added 3 rows of gatchapon machines. I played at the bowling alley once, but I think I'm just naturally more entertained with arcade and crane games. On weekends, the arcade side is bustling with rhythm game players in groups, and it's a joy to see them playing together. I was happy to see the Taiko game and Dance Dance Revolutions games to play some songs. I was impressed with the Taiko game; it updated with recently new songs from Japan. Recently discovered coin push games at Round1. I never was attracted to this type of arcade game, but there was one machine that combined RPG battling style. I also wasn't interested in ticket collecting to exchange for prizes either, but after trying different machines, I found one that will balance out my crane game or rhythm game enjoyment (but returns no tickets/points) to the coin push games. read more

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We went here tonight for a friends bday. There were unfortunately more cons than pros, but let's start with the positives. PROS: *Mostly clean except for the carpet *The staff was all very friendly, kind, and accommodating *Large selection of bowling balls that were color coded by weight and finger hole size printed on the balls so it was easier than usual to find a ball that fit what you were looking for *Large selection of games *$4 Moscow mules and seasonal beers on tap CONS: *When you walk in you get hit with a wall of heat and fart smell (you read that right unfortunately). I have pots, so being in a warm environment that I'm going to be moving around in led to me having a POTS attack a bit later, and I had to leave earlier than planned. Something to note if you're heat sensitive. I asked the bartender if it was always that hot in there and he said yes. I was sweating, my friends were sweating, and I noticed the bartender was sweating. It was gross and miserable. Add in the fart smell and it was a pretty unpleasant environment. *We ordered a pepperoni pizza and fries. The pizza crust was flavorless but the pepperoni was good and there was a decent amount of it. The fries were subpar, underdone, and had no salt. *There was so much wax on some of the bowling balls our fingers got greasy and we had to wipe them off *There's this mini bowling game they have (once an hour it seems) where they have a competition between each lane to try to get a strike. It seemed fine and fun enough, but they didn't pause our timer for this so we felt a little salty since we paid for the lane by time. *We couldn't find a pool stick that wasn't bent, but we were able to find a sweet spot with an a/c vent so that was a welcome relief. All in all, we wouldn't return but appreciate the kind staff! read more

Just wanted to report my brief experience with this Round1. First time at a Round1 in the US. My brother is out-of-town and asked me to run an errand for him. Something about a One-Piece promo (for every $20, you get a promo card pack or something). He isn't able to make it to any location before the promo ends. Apparently, you have to be the person who signed up to claim the promo. (Somewhere in the terms, it says it isn't transferable.) Which sucks. Made my way out from Fremont. Stood in line. I had his ID and his claim email. And money ready to go. Trying to not be a jerk and as low impact to everyone else as possible. Got to the front, showed the lady the email. Showed her my brother's ID. She checks her list. She checks the email on my phone. Then swipes to the top of the email and asks me why the email was forwarded. I said that I am trying to pick this up for my brother. Then I was turned away. Not sure why it bothers me. Maybe it was the unnecessary swipe/probing around my phone. Or maybe I was annoyed that I had to bend over backwards to make my way out there. But yeah... left empty handed. I was ready to buy the maximum. I was super hungry and needed a snack... and was planing on maybe grabbing something... And I was hoping to get a few games or few claw machine attempts in... Instead... I just head straight to the exit. Did not spend a dollar. And probably will not consider this location or any other location in the future. I totally understand why the policies are in place. I know the OnePiece TCG thing is just bonkers to certain group. The party in front of me was a family of three and... it looked like they each walked away with the per person limit. It was just me and my mom... but only me trying to claim anything. Honestly, I think 3 stars would have been the appropriate rating. But... I downgraded to 2 starts as the extra swiping motion on my phone to look at other parts of the email, especially without asking, felt like a violation of my privacy. Lesson learned... not going to let people touch my phone any more. If they want to see more information, I can show them. But no touchy. read more

Came here recently. First time ever that i got a plush doll from the claw machine. Not a bad place to hang out with your friends or family. To play the games or the claw machine, you need to get credits for the game card. There are different prices of how much credits you want to get. The only thing about the claw machine is the claw is very flimsy and weak which makes it hard to get the toys, unless you get lucky: They have food area, karaoke, and bowling. Sometimes it can be hard to fine employees at this place. Located at the stonestown mall. read more

I've come to Round1 three different occassions now. The first and the last time I went - I got smacked in the face with the stench of fart or poop or I don't know what type of sewer smells... I'm not even sure if it's from the bathroom or terrible HVAC systems to filter out the air -- or if it was all the children running around and maybe they're farting and some kids have poop in their diapers??? I dont know - all I know is -- it stinks in 3/5 of the space and it's the side where the bathroom and arcade games are. Towards the bowling alley and back to the food and tables area it wasn't TOO bad. BUT - hey! It's a casino for kids and adults! Wow - the timewarp in here is real. But let's face it - that is the goal - no windows - no clocks - loud music - lots of blinking lights and sounds and claw machine prizes too cute to not try to get a prize! This place is a great way to kill time but also spend a lot of money... those claw machines are DANGEROUS - the cute stuffies and trinkets and boxes of figures - and now even the snacks! The staff are young, but they do what they can to assist and they aren't necessarily service with a smile - but more so doing what they gotta do to do the job and keep the job... The food is not restaurant quality at all, feels more like frozen bags of fries and frozen chicken nuggets that were baked and fried and served... So I've probably spent $200 in 3 visits and they were all just to play with those darn claw machines. SELF CONTROL is necessary when all the cute stuffies are present. I couldn't give a full five stars because it's overpriced - the gouge on the pockets - averaging almost $3 per claw attempt with the bigger stuffies and a bit under $3 for the more trinket sized ones. So this is a money pit for adults and kids. ALSO since the food is literally freezer type that's heated up and the poop stench ruminating the place - just doesn't make me wanna rave about coming here to spend all my hard earned cash. It's a great place to occasionally go and enjoy with friends - the thrill of getting the claw to close and getting the cute stuffies - an expensive billiard experience and an expensive bowl - but if it's not a group thing or a fun date with your kiddo - you're lookin at a lot of money thrown into these machines. This is pretty much where a kid would wanna go for their birthday... chuck-e-cheese or D&B vibes but a little more elevated with the bowling option, billiards options, and claw machines. read more

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So what is this place? And how much money do you need to win something? I did recall using all of my $14 at the local smelly bowling alley to play TMNT the arcade when I was 10. Now inflation has caused the cost to increase by 10 fold or more. Tatar sauce! Is this place better than Dave and Busters? I don't know. Better than Chucky E Cheese or Scandia? I don't think so. They do have those claw machines. But why would millennials waste their money on that? Just for fancy flavors of ramen? Wait times for karaoke bar was 2 hours. You might think that's bad and normally it is. However it did helped save some money!! Yah I would rather go to a boba shop or ice cream parlor with some brand new board games or new magic set and just sit and talk. Even buying Pokemon from Best Buy and then ripping em at Cold Stone or shake shack would be cheaper and maybe even more thrilling. DDR was a fad that came and went. Now there's DDR for your hands... but you know it's just gonna come and go as well. Tho there's rows and rows of arcades, this place was surprisingly not packed on a Saturday night. And I definitely didn't see any grandmas here activating their free time with new thrills and fun. Only the bowling and k bar was super tilted. Should you come? I wouldn't. At least not anylife soon. read more

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Round1 Bowling & Arcade in San Francisco is a large entertainment complex that combines bowling, arcade games, claw machines, karaoke, and other activities into one space. We walked into a spacious layout with a strong focus on the arcade side, featuring a wide variety of machines ranging from classic games to rhythm games and prize machines. The space feels more like a full entertainment center than a traditional bowling alley, making it a place where groups can easily spend a few hours trying different activities without getting bored. The biggest draw is the arcade selection, especially the claw machines and prize area. There is a large variety of machines with different difficulty levels, and it is easy to get pulled into trying just one more attempt. The prize selection adds another layer to the experience, especially for anyone who enjoys collecting plushies or novelty items. We found ourselves wandering between the rhythm games, the racing simulators, and the claw machines, with each section offering something a little different. The arcade section can get busy, but the amount of games available helps spread people out, so it rarely feels overcrowded in any one area. Bowling is available, but it feels more like one part of the overall experience rather than the main attraction. We played a few frames and found the lanes well maintained, but if you are specifically looking for a serious bowling night, there are other dedicated bowling centers that may offer a more focused setup. Here, bowling works best as part of a bigger group outing where you can mix in arcade games, food, and other activities. The lane availability can vary depending on the time of day, but the pricing is reasonable for the area. The food and service are more mixed. The menu provides convenient options for staying inside during a longer visit, with standard arcade fare like pizza, fries, and drinks, but wait times can vary depending on how crowded it is. Staff interactions are generally helpful, and employees can assist with things like claw machines or game issues when needed. The service is efficient enough, though the focus here is clearly on the entertainment rather than the dining experience. Round1 works best as a casual hangout spot for friends, families, or groups looking for a variety of entertainment in one place. The arcade selection and combination of activities are the main reasons to visit, while the bowling and food are better viewed as additions to the overall experience rather than the main focus. It delivers exactly what you would expect from a large entertainment complex: a lively atmosphere, plenty to do, and enough variety to keep a group engaged for a full evening. read more

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We visited as part of a kids bowling party and had a great time. Bowling was super fun and the pizza, wings and gyoza were pretty good. Service was efficient and the ambiance worked well for a party. The bowling alley is part of a much larger game/arcade facility. It's worth noting that noise levels are quite high, particularly in the gaming portion of the facility--and the place has a casino-like vibe with various machines, bright lights and noises. The place was fairly busy on a Saturday and the bathrooms were moderately clean though some stalls had run out of toilet paper. The place seems to have something for folks of all ages and a place to stop by if you have the time. read more

Came here after mall hours and were checked by security. The process was very nice and the security guards were nice. You need to get a game card in order to play games here. The card itself is $2 if you don't already have one. The more you buy, the more of a discount you get on the tokens. We bought $40 and got 188 tokens. We were able to play games, and also win some claw machine plushies. Make sure to watch videos online on tricks so you don't have to spend too many tokens trying to get the plushies, and make sure to tap twice! Once to let the claw machine down, and another to grab the plushy. read more

I went to Round 1 for the first time with friends (aged 20's- 30's, 40's, and 60's) to go bowling and from the beginning, I knew it would not be a good place to bowl. The scene in general is extremely over stimulating. Constant loud noises coming from all directions, crazy blinking lights & way too many TVs, especially in the bowling area. Paying for the bowling lane is also confusing and frustrating. The 3 staff we spoke with were unfriendly and impatient, understandably so being that it is an overwhelming place to spend ANY amount of time, they were clearly miserable. The manager was nice when I asked if the distracting TVs directly above (and in the line of sight of) the bowling lanes could be turned off. She explained that they are not allowed to turn any TVs off and that they are required to only show sports. When our time was up bowling, the lane and the screen just shut down, leaving us unable to see our final scores or finish the last 2 players' final round. We decided to leave and drive to another bowling alley called Hometown in San Bruno where we felt much more comfortable and welcome. None of us will be returning or recommending Round 1 in the future. read more

Round1 has improved upon one of my previous grievances. There are a lot more stuffed animals in the claw machines instead of the golden tokens, which means you can rely a bit more on skill than just sheer spamming for a payout grab. I still think the UFO machines in particular are a scam, though. The workers honestly don't really care from what I've seen, they just walk the perimeter and don't refill empty machines or reposition the stuffed animals unless you ask them to. I can understand not repositioning maybe, but not refilling unless you specifically go up is a bit much. I've had to chase down a few for this specific reason! We went on a weekday night and some teenagers and large groups of friends can be a tad rowdy. The arcade games remain quite fun to play, be it whether you're with one other person or a big group. read more

Killing some time we stumbled into Round 1 and said let's go! We mainly wanted to play claw machines and get some stuffies. We must not have been that lucky that day as a $100 bucks netted us 2-3 stuffies haha. We had to get card with promo for the cups and activate it with a fee. A lot of the claw machines you had to grab a round ball plushy, and drop it to win the wall items. I would probably rather grab the plushy themselves but that'll probably be easier hence why they don't do it.. The round 1 back home closed for good so it was nice to enjoy some time here. read more

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Holy cow, I have been to pleeentttyyy of Round1s (NorCal and SoCal) and I don't think I have come across a rudder set of workers. I don't know if it's because they're overworked (I rather be overworked and see time fly...) or what. Yes, this has to be the busiest R1 ever. Thus the best payout you'll ever find. They've massively reduced their turkey legs :( First time I've come across workers with set roles (I guess). You need help getting a plush out of a machine after the coin/cheese token drops in? Good luck. You have to hunt a worker down LITERALLY who's on the floor. You try to tell a cashier (even if that's how you're supposed to do it at other R1s?). Good luck, THEY AINT HELPING. Tough luck if you are alone. You need help shuffling cards around since a card is stuck in the corner of the machine? GOOD LUCK! And it's hilarious. The highlight of this visit: I have the worst luck so I had to wait for payout whereas the neighboring machine with the same plush, you could win the plush in 2 plays. I think one of the workers was noticing this so much so they quickly switched out the plush to one that wasn't selling. Probably the largest crane, Chiba, UFO, Gemini, etc in the bay. Probably the most rhythm games, other arcade games, etc in the bay. WEAK af regarding coin pushers. Wizard of Oz? Nonexistent. Willy Wonka? Nonexistent. Oh by the way, you need a fresh stack of cards? GOOD LUCK! You'll likely be told excuses such as the cards are flying out too fast and no one is returning them. Wow, typing this makes me appreciate my local R1 to the dot. Awful folks with the worst attitudes. read more

Round 1, fight!! Reminds me of how Street Fighters II rose to early fame after its oldest predecessor. Arcade games sure had been time consuming, but they eat away precious amount of quarters in order to start playing or continue. Inside Stonestown Galleria next to Target, go downstairs and see a bunch of pachinko machines and a bowling alley; much similar to Pier 39. There's even a food bar where they order Japanese munchies including an iced matcha latte. How about that?! Of some businesses in and outside Stonestown Galleria, there's Marugame Udon (once C Sushi), Kura Revolving Sushi Bar, Uncle Tetsu, Daiso, Miniso, Mochill Donuts, Onigilly, and Kizuki Ramen. There's even some cute vending machines that dispersed anime toys. I'm starting to believe Stonestown Galleria has become more and more like the same great mall back in Tokyo Japan! About Round 1, my friend and I were interested in trying out arcade games instead of bowling. Win or lose a few, what matters is having fun trying out as many as possible to our heart's content. Buy a card; swipe and play. As colorful and cute as Round 1 is, it's entertaining and irresistible just like when you're in Japan. read more

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Love this place, it's a bunch of fun. It is quite loud but you end up tuning it out eventually. They have $1 ice cream in the back so check that out if you have a chance. There's a couple things you can do with a two year old but unfortunately the toddler car that shakes and moves was broken and has been for some time. If you are looking to redeem points after there's a nice little gift shop but most items are unattainable except candy and little trinkets. But they have a large selection. Tip, if you want to come home with something, hit the little claw machines. They're easier to get. We come here once a month to just let our inner child out and I definitely recommend it to everyone. The service people here are also very helpful, and everyone's very welcoming. Also there is a bar for the adults if you want something to drink. I forgot the bowling alley as well. All I can say is come and see, it'll be worth it. read more

We wanted the Kirby but after we won they gave us this blue girl which we were so confused about. Like why have three prizes and then not have any indication of which prize it was. We honestly wouldn't have even tried this game 3-4 times if we knew this was the prize :/ like hello why?! And their manager still wouldn't let us switch it to the Kirby ... plz be aware the bottom prize will always be the one you get read more

Round1 - Arcades Near Me - San Francisco, California

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I usually go to the San Jose Round1, but this is my first time here. The guy working at the cash register was super nice. Yesterday I spent $110 and got around 835 credits. My friends and I had a great time. Compared to San Jose, the claw machines here are much easier to win stuffed animals--I got a couple myself. :) read more

Round1 - 1/17/26 - Arcades Near Me - San Francisco, California

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Round1 has a ton of activities to choose from like bowling, karaoke, arcade games, and billiards, but what really makes it stand out is the claw machines. They have a huge variety of plush prizes, including a lot of premium options you don't usually see at other arcades. That's honestly the main reason I keep coming back. For the activities, I rarely have to wait long, which makes it super convenient if you're with a group of friends. The space is big, and there's always something to do whether you're in the mood for games, a round of bowling, or just hanging out. The reason I can't quite give this place 5 stars is because there are a few consistent pain points. If you win one of the plushes from the claw games that have the yellow plush ball or the games with figurines, it always takes a while to track someone down to help you claim it. The food is just okay, not bad, but nothing memorable, and the bar usually only has one bartender working, so getting a drink can take longer than you'd like, especially if it's busy. That said, Round1 is still a great spot to spend an afternoon or evening with friends. Between the variety of activities and the unique claw machine prizes, it's one of the more fun and well-rounded entertainment spots around. read more

Round1 - Arcades Near Me - San Francisco, California

Great floor manager, glad their staff seems to be in good hands. Air hockey machine was having trouble with the puck. Manager just happened to be near and took care of us with a couple of free games while they were troubleshooting it. read more

Specifically the woman working on the lanes, policing how many bowling balls we could have was pretty intense, not a lot of business there not sure what's the issue never had someone scold me for that at packed bowling places so odky she was constantly hovering over us. I paid for an hour but the lane shut down for like 15min then they moved us. I was getting shoes and the check out lady there was nice but it was hard to get someone to help me because no one was at the counter each time I came up. The mozzarella sticks were overcooked and didn't have cheese, but the bar tender was a very nice guy my beer was cold in a chill glass and tasted perfect. I think it's fun for groups, the lady on lanes needs to calm down, the main guest we had with us felt very concerned and it distracted her from her fun which really was the only reason we even came there. There were a few men jsit playing games alone too which was weird to me for a family place. read more

When you first walk in, it appears fun and there is definitely a lot of games to play, prizes to win and other activities to enjoy. Bowling here is just for fun. The pins are pin strung so even a well thrown ball get shorted. The bowling side quest game, I think it's called Moonlight Strike, where everyone throws at the same time and whoever gets a strike wins. It's fun to compete, but if you're paying by the hour, this definitely eats up precious time. I'm sure you could just bowl and forget about the game though. My daughter uses the ball ramp with bumpers. No matter how I align the ramp, the ball never rolls straight. Sometimes it drastically starts rolling toward the gutter. Bowling should be fun but when the lanes are that uneven, it almost makes it unenjoyable. For the crane games, I know people get lucky or are skilled enough to win, but in my opinion this is a money trap. It's a typical crane game where you latch on the prize then it drops rights before you win. Fun to try, but mainly frustrating when you don't win. There also isn't dairy free ice cream options. I tried to get my daughter ice cream but since she has a dairy allergy there was nothing she could have. Overall, I think this place can be fun if you're not worried about how much you're spending. For me personally, I feel like i'm not getting enough value for the money I've spent here. read more

I can't believe I only recently found out about Round 1! Highly recommend for anyone who likes claw games & chance to win cute stuffies! They also have arcade games, bowling, & karaoke here. I think many years ago there was a Round 1 in near me but unfortunately, it closed a couple years ago, though I had never been prior to visiting this one. I only started getting into collecting cute stuffies in recent years & discovered I tend to have decent luck with claw machine games hahahaha. There is still one location in Massachusetts but on the opposite end of the state. They had a bunch of different types of claw machines, some more challenging than others. One of the games I played, there were two ways you could win: pick up the stuffed animal with the claw OR there was a round stuffed token that you could pick up & redeem for one of the stuffed animals in that machine. The staff are super nice and helpful. You can request them to help adjust the stuffed animals if you think it will give you a better chance. Super fun and I honestly prefer it over Dave & Busters! read more

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The newest arcade in Stonestown. They have karaoke, bowling, pool, arcade games, coin pushers, and crane games. There is a $5 membership where you get discounts for credits and bowling. The crane games vary from 9.0 credits to 14.0 credits, and there are claw game with 3 and 2 claws where you have to push down the plushs. Some plushies include branded Round 1, Sanrio characters, anime figurines. They have mini plushies and big sized ones. Tip: you can ask the staff to reset the plush if it is in a spot you can't get to. It is harder to find a team member once it gets later in the night. read more

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Dear Round 1 management, you are incompetent. You should be held accountable and fired immediately. You have one poor employee working his butt off running back and forth, serving at the bar and food court register simultaneously, completely overwhelmed. Then the ridiculous menu above that slowly scrolls through multiple menus which slows the ordering process even more should be eliminated. As I sit here at the food court, I am waiting for someone to turn the TV to the live Warriors game, but what do I see instead? "Direct TV" blank screen. Complained about it and nothing has changed. This place could be so much better, the customers deserve better, and the location is ideal. After 1 round im out. read more

Round1 - Where is the Warriors game??? - Arcades Near Me - San Francisco, California

Came during a weekday and it was pretty empty and well kept. Didn't win a single claw machine game, but got to enjoy the arcade games with my family. Everything's still sparkly new and bathrooms were clean! read more

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Never coming back again. Burger not cooked. Didn't receive gift bowling If they said they are gona come back. Never get help for starting machine didn't worked we got transferred and wait other 15 min. ( from the time we paid for ) Never ever coming back again very bad experience. read more

The food was a little greasy but generous in portions. The service was slow and they needed more personnel. The food was limited because some stations did not have cooks and cashiers. The place is clean. The Karaoke songs were limited to mostly English Songs. No other language.. read more

Round1 - Entrance - Arcades Near Me - San Francisco, California

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Came here on both a weekday and on a weekend! Def recommend coming on a weekday because it's a lot less crowded and I'm not sure if this is true, but I feel like the claw machines are a lot easier to win on weekdays? When I went on a weekday, it was pretty empty and for $20 I was able to get two stuffed animals (which is not bad considering I'm not very good at claw machines!). When my boyfriend and I came on a weekend, we spent $50 for coins but didn't end up winning anything :(. We haven't tried the food so I can't speak on it but given that we're inside the mall, there are a decent amount of options nearby Round 1. I like that there's also a bowling alley so there's always that option if you feel like doing something a bit more active at the arcade! I do want to say that we appreciated the staff members being willing to rearrange the plushies in certain claw machines when we asked due to the remaining plushies being in awkward angles/ positions! Overall, very clean arcade but just wished some of the claws in the machines provided a better grip :( read more

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Visiting in Daly City a friend and I needed to go to Trader Joe's before going she said let's go and play at Round1. This was actually first time. After 3rd try I got a stuff animal and my friend also was able to get one. Spending amount for $160. I realized the 3 metal prong claw actually rigged. I was able to grab the prize moving the claw open prize dropped. There claw is sure rigged. they don't hold tight if it did hold it will let go while moving. 2 stars because I got 2 stuff from the trip. Will try other games- they have bowling pool etc. Very noisy and lots of kids and teenager. I also observed no one watching the floor. One rider starts the moving car ride and others must be his friends climb all side. Not sure who they are. While it's moving all teenage would tugging on it. All I can say we cannot have good things to play with. Will give it another try in Hayward location this week. read more

Visited yesterday evening after noting this opened during a recent trip to Stonestown. Entrance: When it's open, you can enter through Target. There's also an entrance in the parking structure, which is how we had to exit after Target closed. We took a lap when we arrived and were impressed by how large it is. There aren't a ton of old school video/arcade games, but there seemed to be something for everyone. We purchased two game cards and played a few games with "tokens" to spare for our next visit. Our main goal was to bowl, so we went to the counter and got on the waitlist. It was about a 30 min wait so we grabbed drinks at the bar and played a few games. We got a text that our lane was ready, completed our purchase, and played two games. The lanes were nice and other than being a little warm, we played two fun games. We then ordered some food while we debated if we wanted to play billiards or not. I had a slice of pizza, my husband had a cheeseburger and we split the jalapeño cheddar poppers. We both thought everything tasted good, but I think the poppers were a little overpriced ($9.99). We decided to save billiards for next time and played a couple more games before heading out. I was glad to see so many people there and as we were leaving around 8, people were still arriving for the night (they close at 2am). The staff we encountered were all friendly and helpful and my only complaints were the long lines for food and drinks. Tip: They have an app that you can use for a few things, including tracking your bowling scores and getting on a few of the waitlists. read more

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I'm trying to reserve a lane and the website doesn't say how to do that, unless you have a minimum of six people. So I tried calling and no one answered the phone. What if you just have 4 people wanting to bowl? read more

Finally, a Round1 Arcade in SF! I first heard about Round1 from a friend who used to live in the Hayward area, so I was excited to check out their new San Francisco location. My first impression was that the arcade is bright, lively, and filled with an overwhelming amount of stimulating lights and sounds, but it's also very clean and well-organized. One thing that immediately stood out to me was the number of claw machines. I was surprised by how many there were, all stocked with an impressive selection of cute plushies. I visited during their opening month on a Saturday, and as expected, it was packed. Despite the crowds, I appreciated how the staff remained attentive and helpful. They even assisted us by repositioning plushies when they were stuck in awkward angles, which made the experience much more enjoyable. Since they opened, I've visited at least once a month. Like any arcade, there are good days when you walk away with a prize and others where you leave empty-handed, but that's just the nature of these places! Whether you're here for the claw machines, rhythm games, or bowling, Round1 is a fun and exciting spot to spend time with friends. read more

Round1 - Arcades Near Me - San Francisco, California

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I've had bad service experiences before, but this one tops them all. We came here to celebrate our friend's birthday, and the entire night was disappointing. The food was unbelievably salty. The chicken wings tasted like they were coated in nothing but flour and salt and were swimming in oil. The fries were also too salty, and we didn't even touch the nachos. They also rejected my friend's valid ID and asked for a passport as if they were the TSA. We spent most of our time waiting for the food, only to be disappointed. To make matters worse, the staff gave us attitude all night, especially the so-called team lead. I also don't understand the $5 fee for the bowling shoes. One of our friends won the bowling challenge and earned 80 game credits, but all they received was a paper crown. It also seems as though my friend's review was deleted. If that's the case, that's extremely unprofessional. Hygiene is extremely important in a place like this. We came to celebrate and have a good time, but we left completely disappointed. read more

Love that there's a Round 1 in the Bay Area. The $0.99 ice cream here is also a great deal! A lot of claw machines and arcade games. It was pretty crowded for a Sunday afternoon, but a nice reprieve after shopping in the mall. Plenty of parking in parking structure around the mall too! read more

Round1 - Claw machines - Arcades Near Me - San Francisco, California

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I was so excited when I found out there's a Round 1 in this city! I went here on a Tuesday around 3:20pm and there was no wait to get inside. I heard there's usually a wait later at night though. They sell food here and they have a bar too. Ok so one of my goals when I went here was to finally win something from the claw machines. I didn't end up winning anything and saw many people struggling too! I currently feel like the claw machines at this location are RIGGED. I even watched how people I know win a prize from these claw machine games before, but it didn't work over here. Besides my negative claw machine situation, I liked how they have a good variety of food here and a dining area too. The food was good, but I wasn't a huge fan of the Chicken Karaage. Those Chicken Karaage were a bit more on the dry side. They also ran out of certain items, while other items had a 1 hour wait. I'd visit this place again, but maybe not for the claw machines. I feel like I need to watch more people actually win something from the claw machines here. At least I was able to win enough tickets from one of the games here to claim my prize here. read more

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This review is for the Bowling Center only. My son wanted to celebrate his birthday bowling with his friends, so I made it happen. The place is newly built, everything was spotless, and the bowling balls are all brand new. A heads-up though, they don't have party rooms at the moment, and you can't reserve lanes in advance. When I asked about party rooms a month before, they weren't sure when they'd be available. Because of that, we arrived an hour early to secure lanes before his friends showed up. We requested lanes in the corner, and Jenifer was great about making that happen. Overall, we had a wonderful experience despite not having an early reservation. Thank you Jenifer! read more

Round1 - Arcades Near Me - San Francisco, California

Round1 always gives me mixed feelings. I know they're a business and have to make a profit, but I can't help but feel like they're constantly penny pinching and creating just good enough of an experience to scrape by. Prize quality has gone down a ton since opening. A good chunk of the prizes look like they came out of Walmart claw machines. The other ones are super hard to win, expect to spend at least $50 each time. Popular characters like Sanrio are only available in the round coin plush machines (versus having the actual plush in the machine), and these machines only pay out after a certain amount of plays. The food area in the back always smells strongly of rancid grease and it's always hot inside. Food takes a long time to come out. I've never seen an employee there smile. If there were literally anything else to do after 10pm in the area, it would probably be a better experience than Round1. I think Round1 could be great, but it falls short in many ways. read more

Had fun playing claw machines with my friend. We spent 2 hours in total playing to win all these. My favorite winnings were the Cow Millshake, Duck with Knife, and Tiny Line Friends Bear. When we arrived we were met by security to scan/wand us for dangerous items and show our IDs. I liked this because it made it feel safe and kept out any rift raft. We arrived at 11:30pm ish and there was quite a bit of people inside. At first it didn't seem like they had a lot of good prizes but some grew on me. By the end of the night my friend and I were lucky to have a pile of prizes. Some prizes took longer than others to get but it was worth it. If you plan on winning a lot I recommend bringing a bag or cart to hold all your winnings. They don't provide pages or anything. read more

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Came to hang out with a few friends (6 of us total) and realized they also had karaoke rooms, so I went to the front desk to ask about them. The employee confirmed that rooms were available and immediately charged me for one hour without asking how long we planned to stay. Before paying, I specifically asked if we decided to stay longer, could I just come back and pay the difference later? He said yes. Once we got to the room, we were disappointed with the experience. The lighting couldn't be adjusted and was stuck on one very bright setting. The sound system wasn't great either--turning the volume up caused the speakers to vibrate and distort the audio. On top of that, you can only sing songs available through their built-in app, which has a limited selection. The most frustrating part was being told to leave after one hour, even though I had already confirmed with the employee that we could extend our time by paying the difference. Apparently, the room had been reserved the entire time, but no one mentioned that when I asked about extending. Had I known it was already booked, I would have understood and made other plans. Better communication from the staff would have made a big difference. Overall, the experience was disappointing and left us feeling misled. read more