I was completely happy with the product...ONCE I received them. Your customer service, however,…read moreleaves a lot to be desired!! I ordered and paid for 5 white Manhasset music stands. When the delivery came, there were 3 in the box. I emailed twice asking why and received no response. Two days later I received 1 more stand. I emailed 5 more times - what gives? No response. Then I called and was assured they'd check and get back to me that day. Nothing! I tried to email again and was BLOCKED. Called again. This person checked, said a mistake had been made, and it would be taken care of. 5 days later, I finally got stand #5. Your customer service stinks to high heaven!! I hope I am never again forced to do business with you!

I went to the Guitar Center for some piano sheet music. They sent me to the other side of the…read morehighway to this store, which is owned by the same company as owns the Guitar Center. The store is clean and bright and a nice place to be. The employees were so helpful and kind. I felt like they were sharing me because everyone seem to have some thing of value to add to my visit. They have a nice assortment of piano sheet music. I bought 4 books which I am very happy about. They were very reasonably priced. It was very nice that I could hear a student playing the violin; It was very beautiful. They give lessons here for various instruments. I will be back. This is a very nice store with much to offer to the community.

I took my sax in to get it serviced and Micaiah Navarrete did an amazing job on my Alto Sax! I…read morewasn't sure if it was beyond repair, but he made this thing sound amazing!! I definitely recommend him to anyone needing work on their wind instrument!!

These guys are great! I was in a time crunch to get my son's cornet fixed before school started…read more Every other shop had long wait times. Better Than New got the repair done in less than 24 hours! They were quick, friendly and reasonably priced.

Depending on the staff you get. While the people may change year to year, the round rock guitar…read morecenter remains one of the best. You just have to be willing to talk to the sales guys there. They are super nice and will help you get the best price possible if you just have a good attitude and a calm demeanor.

I purchased a Fender Uke from this location. I brought it to my local guitar store in town to have…read morethem show me how to use an electric instrument, this is my first one. Imagine my surprise when I found out that the installed Fender tuner didn't work. I called this Guitar Center and they told me to return my uke. Meanwhile, the owner of the store I was in called the Fender company, and was told this uke's installed tuner (and maybe all Fenders, IDK) is designed to only work when it's plugged into an amp. WHAT???? I called my store, they didn't know this very basic fact about FENDERS? Shouldn't they know that? How can someone who works in a guitar store not know the installed tuners don't work on something they sell (unless plugged into an amp)? Additionally, when I purchased this uke, they just handed it to me and went back to their computers, they didn't ask if I needed to know anything about what I just spent hundreds of dollars on. They could have asked me "do you need any help understanding this instrument?" Nope. They just went back to their business. There was no personal service in this store at all. But they sure did want me to positively review them.

Premiere is not a customer-oriented business. The owner, Elliot, is unfriendly and unkind towards…read morethe customers. I worked with two instructors there. Neither followed any sort of guided instruction. There was no lesson plan or plan on what to focus on after the lesson. In general, I'd look anywhere else for music instruction. Please avoid.

Susan Leach of Premier Music Academy in Round Rock, TX must be the most professional and quality…read moreoriented private music academy instructor have ever worked with in my 35+ years of being a fellow musician. Susan Leach has been providing flute lessons to my son over the past 2 years with the first year being virtual due to the pandemic. My son as a beginning flutist entered into his second year of middle school already propelled to the highest of 3 bands at school. Furthermore, he earned top tier position in performance by winning district level and competed at regionals within his first 3 months of playing flute with other musicians in a live non-virtual setting. Susan's capabilities as an outstanding musician are well established given her tenure as a professional flutist in orchestra of which she performs, but not just anyone can also take that level of talent and teach another person. She is flexible on schedule and always has been accommodating. Premier Music Academy as a business is fantastic at communication and every one of my engagements involved working directly for the owner and manager of the school. All that being said, Premier Music Academy is my ONLY recommended school for private instruction in the area and they offer a wide spectrum of top tier instructors across an array of wind, brass, string (including all styles of guitar), and percussion instrumentation (yes including Piano and Keyboard) along with vocal instruction as well.

Silvia is a wonderful Piano teacher! My daughter (7) enjoys her lessons and is now able to play…read moreshort pieces without much direction. Silvia is familiar with different teaching material and will explain why she prefers certain books over others. She combines fun performance pieces with theory for a well-rounded music education experience.

Fantastic teacher, soooo sorry to lose her!…read more It is my bad luck that we found Silvia this late. It took me a while to convince my 10-year old daughter to take violin lessons, so we only started seriously looking for a teacher at the end of the school year. Silvia had already had plans to move away from the area, but reluctantly accepted my daughter as a student. After the very first session my daughter was hooked! It is hard to describe in a few words the honest, truly satisfied smile on the face of a 10-year old... My daughter couldn't wait to go back, and insisted that we take two sessions each week. She practiced dutifully every day and could hardly wait to show off her progress to her new teacher. She was ecstatic after less than 2 weeks when she played her violin and teacher accompanied her on piano. Silvia has the gift of magically drawing in the student's curiosity, she is also a brilliant musician, and produces results very quickly. My daughter and I are both very sad to see Silvia move away. We are practicing diligently so that we can show progress for the first Skype session, which for my daughter cannot come soon enough!

I was in search of voice lessons for my 10 year-old daughter and found some reviews for Orpheus…read moremusic academy on Google & Yelp. I took the plunge to try them out and we just haven't turned back. This week my daughter will sing in her second performance with Orpheus- all conducted on zoom during COVID. I think we're going on two years, and have recently added in ukulele lessons. My daughter can sing so amazing esp considering where we started out. And she just keeps making progress. We see Mrs. Megan for voice lessons and wow! She is the real deal. Structured, a little scary bc she is so good & professional. Not sure why I haven't written a review yet, but today they signed me up for a parenting course on zoom that will help me be a better parent and help improve stella's practice time. I love that they are educating me as well as her. If you have a need def check them out, we recommend Megan and Trevor! Thanks Orpheus

My son has been attending Orpheus for 5 years and we love it. My son takes both classical guitar…read moreand cello lessons there. Mr. Jesse is his guitar teacher and Ms. Sara is his cello teacher. Both are gifted musicians and talented teachers. Having two locations also makes it convenient for the summer camps that are offered and also if we need to reschedule and get a makeup lesson at the other location. There are also several recitals throughout the year so my son has really learned the performance aspect of being a musician. My son has ADHD and his teachers are able to engage him throughout the lesson. As someone who is experienced in both adolescent development and pedagogy, Orpheus is, in my opinion, the best music school in central Texas.

My kids have had a wonderful experience with the team at SOR RR. The team of friendly,…read moreknowledgeable instructors has made learning (and performing) fun! They will meet your child whenever they are and enable their growth in a positive environment. We are grateful for the love we feel from the staff towards our kiddos!

This is a great facility and the instructors are fantastic. Special shoutout to the manager for…read morealways accommodating our ever changing schedules. We do hope to return once our schedules allow! Definitely recommend.

We've had our daughter here for a couple of months now and her progress starting from scratch…read morereally shows. Adam is a talented player and great teacher who is very patient. We have been thoroughly impressed since our daughter has struggled to commit to other activities in the past. she really seems to enjoy her time at the school and playing guitar in general. highly recommend this school for anybody looking!

Chris Stone is a wonderful teacher. He is cheerful, kind and patient, and most importantly, has…read morewhat it takes to teach a child how to play classical guitar. He has taught my daughter for about two years now. She started from scratch, using a 3/4 sized guitar and has now graduated to a full-sized one. She plays so well that she can probably busk for pocket money. Chris is now also teaching my son, who while still a beginner, is making very good progress. We rented a guitar when my daughter first started. Rental of a 3/4-sized guitar (from Rock 'n Roll Rentals) was very affordable at only $6/month. We ended up purchasing it as it was more cost effective in the end, with two children using it one year after another. A nice bonus at Childbloom is that siblings are only charged half the price for lessons.

My daughter and I came in looking for a case for an acoustic guitar. We interacted with several of…read morethe staff and they were all helpful and great people, but they noticed that the acoustic we had was very large for my daughter and showed us some smaller options. We came in looking for a case, but Rodrigo recommended the South store that had a better selection of smaller acoustics and we bought one the next day. Good call, Rodrigo! She is having a much easier time playing now.

This was one of the most frustrating customer experiences I've had. My credit was not the issue,…read moreyet this company still acted like I was unworthy of basic service and tried to force a $600 deposit on top of monthly rental charges. I had already been a customer for a year, paid every bill on time, paid a deposit at the very beginning of my account with them although my credit was GOOD. Not fair, not poor, GOOD, and still got a nonsense explanation that made it clear they either don't value repeat customers or don't know how to apply their own policies consistently. I walked away and found another company (Blackerby) with far better service, better rates, a $125 deposit, and no credit check. The difference was night and day. This company's deposit policy feels arbitrary, their pricing is excessive, and their treatment of customers is flat-out poor. I would not recommend them to anyone. By the way I paid for an entire year of rental upfront with the other company and still paid less than the $600 deposit fee that Strait Music tried to play in my face with.