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    2 years ago

    Helpful 2
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    Always Care Medical Supply - Storefront

    Always Care Medical Supply

    (4 reviews)

    The road here was quite convoluted. The exercise band I use for my morning exercises started to…read moretear last week. I had gotten it from Kaiser 2 or 3 years ago. I decided to get another yesterday before my optometry appointment but when I walked into where the store had been I was surprised to be told they no longer sold assistive devices, that the stores had been closed because of slow sales and were now departments. The nice young women working there had several suggestions for places outside Kaiser to get them. Last night I wondered whether Johnston's in South Berkeley might have them so this morning I called them. They do, but their hours are now 8:30 to 12:00, which doesn't work for me, as I'm up late and sleep late, but I was prepared to suck it up and do it. When I went on Yelp to let them know the new hours, Always Care came up. It's directly across from Picnic and I have driven past it countless times, but it really hadn't registered. I called them and they do have exercise bands, so I decided to stop by today as part of my errands. That's exactly what I did, finding parking right in front. I had stopped by Picnic earlier in my errands and had taken a photo of the storefront from across the street. The door was locked, w/ a sign directing patrons to ring the doorbell, which I did. The owner, Stan, let me in and when he looked down and saw my exercise band in my hand he knew who I was. He brought me a new one, one that was longer and stronger than what I had, which was much sturdier than the bands I had had previously from Kaiser's PT department, so I had assumed mine was about the strongest available. Not the case. So mine has been retired and tomorrow I will start using the new one. If I ever need another assistive device I will most certainly come here. All sales are final, which seems reasonable to me.

    They called me back on a Saturday and we're able to deliver medical supplies the same day.read more

    Scootaround

    Scootaround

    (5 reviews)

    The best service and they fixed a problem ongoing for 1 year. Used to go to Apollo and they always…read morehad an excuse as to why I had the problem. When VA included Scootaround I decided to try them. No regrets, my scooter didn't fail when I rode it for several miles!

    This company is a joke. Needed a scooter for a weeklong trip to San Francisco. The scooter was…read morescheduled to be delivered at 2:30 on Saturday. We get to the hotel and it is not there. Call the number and they say they can't get in touch with their warehouse, because we arrived a little late and would have to call back in the morning. Call back the next morning (must have the scooter that morning) and first they claim they do not deliver on Sundays, then they say they are trying to reach the driver from the day before, but he is at church. The driver then gets back to them and he says he delivered the scooter to the hotel on FRIDAY and said a rude woman told him to leave it in a banquet room. So we are on the phone with the delivery guy searching the hotel with the hotel engineer and the manager for a mystery scooter. Then another Scootaround employee calls me and says they are bringing another scooter to me. Fast forward a week later, we are leaving to fly home. I arrange for the scooter to be picked up at our hotel at 8 am. Getting on the plane at 10 and the hotel calls me because, you guessed it, they have not shown to pick it up. They literally cannot provide the service their company claims to provide.

    Rough Rider America - mobilityequipment - Updated May 2026

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