I ordered a Holloween prop online from RottenJack, and I have no idea when I will I ever see it, or IF I will ever see it.
First off, they did not send me an email with an order number or anything in which I can track the item, and there is no record of my order on their site, even when I log back into my account. They did make sure to take my money out of my account however. Still, no item has ever arrived at my house.
I tried emailing them, but the emails don't go through...Their account appears to not be set up. I tried calling the phone number they provide on the website, but the mailbox is full, and no one ever picks up. It doesn't even ring. Worse still, there isn't a standard phone message to let you know that you reached a real business, there is just this guy talking to a girl in the room about how the phone has flashing lights when you shake it? For a second, I actually thought that maybe someone picked up the phone, I started saying " Hello! Hello! is anybody there?" but no luck, the robotic disembodied female phone machine voice just pops on and tells you that their mailbox is full and can not take any messages.
So basically you have a company that takes your money, but does not provide any record of your order, or an email letting you know that your order has in fact been placed. Then they give you a contact number and email account, neither of which reaches an actual person. In conclusion, I have paid over $40 not just for nothing, but for the dissapointment of never getting my item or knowing if I will ever get it....I find this so completely lame and sketchy that I think I might have to get a whole new bank card just to protect myself....If they can take your money and not send you anything, I am sure stealing from you in other ways is not beneath them.
What ever you do, don't buy from these people on line EVER! read more