WOW! Cannot say enough about this Roto Rooter company. Had a flood in my guest home shower that ended up with sewage. Ray sent David to scope the situation with camara. Immediately found out the issue and excellent solution. Ray walk me through the entire process and gave me confidence they would get it done before my new tenants arrived. They came and opened up a large hole in the rain, it was a muddy mess. When finished it was as if they were never there and earlier than expected. Everything clean and placed perfectly. Such excellence and kind guys! They will be my go to for any plumbing needs. Thanks Ray for getting me through a nerve racking situation!! read more

I called because I needed my drains to be snaked? The guy looked all around and said there was no place for a clean out. He'd have to pull the toilet out to do it. he didn't need to because everything was fine. Said the toilets are old. He's gone now and my toilets definitely need to be snaked. I paid $195 for him to tell me that I did didn't need to do it but if I wanted him to do it, he would make no sense. You should've just did it because my toilet will not flash still cannot put toilet paper in there now what do I do? read more

You won't find a better or more capable plumber in the area. They're always fair with their pricing, and Ray and his crew are incredibly conscientious. They've done excellent work for my household, from septic repairs and unclogging toilets to replacing toilets and snaking lines from the clean-out to the septic tank. I have used other plumbers in the area and will only use this Roto Rooter Plumbers from now on. You're welcome. read more

Quick response.... Aaron repaired a water line problem to our home. Very professional and courteous. Great service!!

"Fantastic service from Aaron! He even came back the next day just to double-check a concern I had. It turns out everything was fine, but I truly appreciated his responsiveness and peace of mind. Five stars!" read more

Aaron came out on a drop of a hat to snake our septic line. I'm always grateful to companies that understand sense of urgency and Rotorooters came thru! Thank you for your help on Monday read more

As a listing agent(realtor) for a property we had listed, the buyers agent hired roto rooter for an inspection. The seller agreed in the negotiations to repair the item. This review is in no way against what they found or quality of work. I called roto rooter and had a guy answer at 8:07am. I introduced myself and let him know we would like to schedule the repair for my seller. He informed me that he was working on his schedule and would call me back later in the day. No problem on my end, fairly normal for a small business, I get it. I never received a phone call that evening, so I called back the next morning just as a check in case things got busy and I got lost in the mix at 10:44 am. He let me know he was still working on the schedule and I asked politely what the max time would be because we may be closing escrow early. (If it was too long, I could get another plumber out sooner). He also told me he would call by the end of the day, which he did and I was grateful for the call. When he called back, he asked if I had a signed work auth turned in, which he didn't mention on the first call I made. I told him no, I didn't... But I could have it quickly signed by my seller. I also said that this info would have been nice to know when we talked the morning before. He told me that he doesn't schedule work without it (which is opposite of every sub I've ever dealt with) but in hindsight, I'm not going to have a seller authorize work without knowing the timeframe. I said fine, I'll have it signed... I had my seller sign it and I emailed over Monday morning. Meanwhile their office was calling the buyers agent because they were confused (I assume) about the work auth having the buyers agents name on it with my seller signature. When I talked to a new girl Monday morning they told me all about how they called the buyers agent and told them about the wrong name on the contract. That info from the buyers agent wasn't relayed to us until Monday morning. When I talked to the gal Monday morning and tried to schedule she was very blunt and irritated that I was trying to figure this out and get it done. She told me she would have to call my seller for a credit card to schedule the work ( another rule). I did mention that you haven't done much work for me and don't know that all my subs get paid, which I understand. She was rude and said you don't know how many realtors don't pay them .. which is sad... Realtors should do better. Immediately my seller called roto rooter and paid with a card then roto rooter called back and she scheduled for the next morning between 10:00-12:00. I asked if they would call on the way so I didn't have to hang out at a vacant house and I would meet them there. She said yes. I hung around town during that time to be ready for them to call. Never received a call .. I called at 12:00 and the gal said "oh, I thought we called?" I said "no". They mustve called someone else? She said that they had a guy call in sick (no big deal, it happens) that someone would be there before 2:00. I said "okay let me rearrange my whole schedule.". They called and I drove back over to the house to meet the tech about 1:00? I started to make sure he had easy access by unscrewing some gates and helping find power while he was complaining about it being in full sun and he has a different van today with no easy up. I offered to put a tarp up to shade him (so the job would get done) he went to his vehicle and said that he is going to another job and two guys would be back later to do it. I did tell the tech that the scheduling of them has been the biggest shit show ever. He gave excuses as this is how all subs are. Now I've wasted half my day waiting. After their scheduled time that took forever to get. The guys showed up, took care of the job. I called this morning to confirm it was done and got cussed out by some guy (I assume owner) as being the biggest piece of shit he's ever met and to never fucking call him again. I said no problem, I have no intentions of calling him again. Be warned. read more

Roto-Rooter Plumbers - Plumbing Near Me - Redding, California

Move back Home to take care of my elderly mother, and we had water backing up in the house and they came out quickly to resolve the issue... Thank you so much read more

I work for a local business and we noticed a leak in the wall overnight. David and Marcus came first thing the following afternoon and had it fixed within two hours. Super friendly service and knowledgeable staff. Will definitely call them if I need work done in the future. read more

I called today because I had a plumbing emergency. The lady in the office told me they could be there in a couple hours! I couldn't believe they would be there so fast! Garrett and Ryan ( I hope I got their names right ) were polite, considerate and very understanding of my feelings. They took care of the problem fast and were very professional. I would recommend Ray and his crew to everyone and feel very good doing it. read more

3 am emergency call answered by Ray--thank you! David came right out and cleaned our backed up line. He was very knowledgeable and kind (more than I can say about myself if I was woken up in the middle of the night)! The price was extremely reasonable. I'm very pleased and will be a returning customer for sure. Thanks David! read more

I've had issues with my toilets backing up for several months now. I had another plumbing company come out and they way over charged me, and I found out later they didn't even do the job correctly. They replaced what they said were incorrect pipes with basically the exact same thing! David at Roto-Rooter came out and fixed the first plumber's shoddy work, for a fraction of the cost. If you're looking for an honest and highly competent plumber, don't look any further than Roto-Rooter in Redding. read more

We needed a plumber to do some work on our sewer line and water heater. In the past we have called RR for service and spoke with Ray, he scheduled work and sent a worker over the next day. Chris was the technician who showed up. After going over the concerns that we needed work on, Chris was ready to.get started. He explained exactly what he would do and got going. chris was very thorough and professional. We gained confidence from his professional attitude and passion to provide excellent service. We are the homeowners and highly recommend Rotor Rooter to anyone. Aloha, Mike& CindyLee read more

Our entire sewage system backed up the day before Christmas Eve and they were able to come out within an hour of calling and get it cleared out. Jeremiah was helpful, kind, knowledgeable, and friendly. Highly recommend! read more

I Would rather be writing a good review, instead I will leave this here. I called Roto Rooter on March 22 and Ray came out that day to give me a free quote on replacing my main, great guy so far. Very informative and told me he would be in touch on Friday on March 26 to schedule his camera crew to scope the pipe on Monday, March 29. Which he called and scheduled for 8am on the 29th and I asked if I had to be here as I had an appointment, he said no. Fantastic. Monday March 29 - my appointment isn't till later and I don't have to leave until 9:30 so at 9 I call and I told Ray, good morning it's 9 am and I still have not seen anyone come by. He immediately got very nasty with me on the phone and said, "you said you were NOT going to be there, those were your exact words!" Whoa my jaw hit the ground...seriously‍ I said, "oh okay...goodbye" Then I thought about that and called back, Ray answered and I explained to him how my appointment was later than I expected actually it was none of his business he said they would be at my house 8. My appointment could have been canceled for all he knew. However, I said, "my appointment was at a later time then I expected and where is all this hostility coming from, he immediately got even nastier and said " I'm going to pull off this job" which I replied, it's a damn good idea because your are RUDE!" And I hung up the phone on him. Now, is this someone you want to do business with? Not me, first off I will not let anyone talk to me that way, wrong girl! So shame on you Ray from a one fellow veteran to another. I say get your act together and quit treating people so rude, it's not necessary to do business that way. You are not the only person in business here in the Redding area. read more

Gerrhett was fast, friendly and efficient!!! I was a bit stressed with my issue and was relieving that Gerrhett was able to get the job done with confidence. Definitely going to use them again for any future issues! read more

Had busted a PVC water line at the street / property area, open for work, not buried. Could have easily fixed the job myself but would have had to drive 2 hours to do it, so used Roto Rooter. Was told by service person would probably be around $200... too much but I was in a bit of a jam, when the bill came, for two hours work and $21 in parts, for $372.82 I nearly threw up. $175 an hour? Never again. Service person did a good job, but my GAWD. They've lost my business PERIOD. read more

My mom called at 11:20 am and a plumber was at her house within 40 minutes. Both employees were very kind and informative. I feel like they went above and beyond by checking an area out front just to make sure it was ok. I really appreciate how fast they responded and how professional they were. I got there Business card it's on my fridge and I will be sure to use them next time! read more

We had a bittersweet experience with this company, the gentleman that came out to help us diagnose the problem we were having with our septic was very helpful and knowledgeable- he explained ALOT about the system and what was most likely happening and helped us learn a lot. BUT the main reason we called in the first place was for help locating the distribution box underground. He probed the soil and also sent the camera down and determined exactly where it was. Great. The next day we start digging (we decided to DIY this project to save ourselves a bit of money) in the same spot he said the Dbox was but about 3 feet down all we hit was pipe. We ended up digging 3 feet down and for another SEVEN feet long until we finally hit the box. This doesn't seem like anything but when it's just two people with bad backs and a couple of shovels, it really was frustrating. Especially when most of the "soil" ended up being huge rocks. If we had truly known where the Dbox was which is what the entire point of the snake/camera was then it would've saved us many many many hours of hard labor. On one hand, I know this could've just been a mistake and an oversight and I understand the difficulty of these situations but if he didn't know exactly for sure where it was I would've rather him said that than mislead us. The man himself was very nice and respectful so I would probably call again if needed but this time tread more carefully with their diagnosis. read more

You will not find a better plumber than Ray. Ray has serviced our property for over 30 years and has never let us down. The beautiful thing about plumbing is that everything ultimately makes sense, however the dangerous part about plumbing is that the people involved often times over complicate the situation - typically for selfish motives. Ray has always been there and has proven to consistently provide stellar advice, work, professionalism, and pricing through the years. Ray has never come across an issue that he did not know how to solve. It is clear that Ray's motive is not to collect as much money as possible, but to deliver the CORRECT solution at a reasonable price. Not only will you be left with your problem fixed, but you will also be well informed of the system, issue, fix, and things to monitor (if needed) moving forward. I called Ray recently to walk me through the septic system for our property that he last serviced 5 or so years ago, and I could not believe how detailed his recollection was. Must say, Ray is a life saver. I entered the call burdened by what seemed like a maze of a system that I did not understand, however my 45 minutes with Ray left me armed with all the knowledge I was looking for. I am envious of the Redding community -- they have the best plumber around. Thanks again, Ray for everything and good luck on your new venture, although I'm sure you do not need it. read more

Our sinks weren't draining properly after trying some home remedies. Chris was able to come in and fix everything in under an hour! He was very respectful of our home and cleaned up any mess before leaving. I will definitely call them if we need another service! read more

Rob from RotoRooter was very hard working and professional. He also spotted and fixed a piping problem that if left alone would have caused major problems in the future. I would highly recommend Rob for any work on plumbing. Thanks so much. Kudos for being honest & hardworking! read more

Had a main line issue at 530p on a Friday. Called Roto Rooter and Christopher was out in lightning fast speed. Clean, efficient and knowledgeable - totally handled in just under an hour. Even though it was the "premium" rate for after hours service, it was less expensive and faster than other plumbers we've had in past years. I would not hesitate to use them again and recommend them to others. read more

I had service done at my house that took 1 hour and 15 minutes. When they were through, they never discussed the bill with me. When I received the charge, I tried to have them itemized the bill and they refused. They installed used parts. I know this because there were water stains on their parts. The price of the bill was $575 for an hour and 15 minutes of work. The technician did a good job. I just don't understand how they can justify charging $575 for a 1 hour and fifteen minutes of work. For anyone who is using their services make sure you get a breakdown of the charges before going through with their service. read more

They were on time, fixed my problem quickly and repair costs were more than fair. Highly recommend.

Very very happy with the service and the two men that came to fix our backed up lines. Professional, very knowledgeable, and they were great to talk to as well. Cost was $150.00 and well worth every penny. We called two other "highly recommended" plumbing co. and both were too busy and said call elsewhere. Grateful that we did call elsewhere. These guys were out in minutes and when you're wanting to use the bathroom, and can't, it's nice to not have to wait any longer lol. They even found our septic tank and marked it. Thanks Roto Rooter. read more

Called on New Years Eve, they answered the phone!! Ray is the owner was kind and apologized at 10 am because he couldn't get someone out until between 12-2 on a Saturday. David arrived at 12 in a clean and professional manner. Got to work and had the drain cleared in a matter of minutes. I should have called him the day before instead of wasting our time trying to clear it ourselves, skilled professionals are a God send, these guys know what they are doing. David cleaned everything up for us. I remembered that we had a a very slow leak off our water meter, our side of course. He didn't have the parts for it today, and rather than risk leaving us without water over the Holiday weekend if the parts store was out, he suggested we wait until Monday. Good customer service, job well done, we will be using them in the future! Happy New Year! read more

On the Saturday that it snowed in Redding, I broke my shower pipe on the second floor of my home. Water poured thru the ceiling into my kitchen and dining room. After turning the water off to the house, I immediately called roto-rooter. Ray, the owner answered and told me he would have someone head over immediately. Boy, he wasn't kidding. I swear within minutes, David from roto-rooter was at my door. He promptly found the problem, fixed it, and even gave me a new shower head. All with a big smile. He also gave me tips on how to get my attic and subfloors dry as quickly as possible. I was amazed at the fast response and how quickly the pipe was repaired. I will never call anyone else again. This roto-rooter is locally owned and they have both excellent service and great prices. read more

This year I have been thankful for many Shasta county community members. I have given many things to first responders and firefighters, but today I want to think a different kind of Community member. Today I am very grateful for the local neighborhood plumber. My grandma lives in downtown Reading, and like others in the Reading area, she lost her power during the snowstorm. Unfortunately, her power was a little more difficult to get back on and she was without electricity for five days. During that time some of her food went bad, she did not realize it and got food poisoning. She was extremely sick and without proper lighting she didn't realize that when she threw up she lost the lower part of her dentures. Over the next few days she started to feel better and begin the process of trying to get a replacement. Dentist are booked out and the quotes that she was getting we're up to $3500 for a replacement. This would be extremely hard for her to come with on her fixed income. She has been going without them for a few days but is unable to eat solid foods. Today I was visiting her to see if I could be of assistance. During the visit she mentioned that her plumbing was running slow and needed a plumber to come by. We called Roto-Rooter and Chris showed up quickly. After chatting with my grandma for a bit he decided to do further investigation. Instead of running is snake into the toilet or doing the quick fixes he took the time to pull the toilet, lo and behold he was able to retrieve her dentures! call the closest dentist amediately and Shasta Dental was super helpful and agreed to sanitize and clean my grandmas dentures. Rotor router's professionalism and attention To detail has saved my 92 -year-old grandma A lot of worry and stress. It is the community members like Chris and Shasta dental that make my grandma a proud long-term Shasta county resident. read more

`We had a septic problem and Ray said let me check it out and was at our house almost immediately. He had his guys at our house and the problem was taken care of with no hesitation the problem was fixed. Thank you David, Roger and Roger his son. You guys ROCK Literally. If anyone needs help these guys step up to the plate in a big way. read more

These guys are the best and very reasonably priced. I had a water line feeding into my toilet break at 5pm the Friday before Christmas Eve. I had to completely shut off all of the water feeding into my house and clean a totally flooded bathroom with about an hour to spare before a large amount of guests arrived to my home for celebrations. I called five different plumbers before I called Roto-Rooter. Out the five I called before Roto-Rooter, three didn't even pick up the phone and two was booked. I will now always call Roto-Rooter first. They quickly answered my call and were at my house in less than an hour. The plumber David was very nice and professional. He did an amazing job. He also fixed my leaky shower too, which was awesome since that had been an issue for a month now. Even better, he did all of that in under an hour, there for keeping my charges very reasonable. Thanks David for saving our Christmas! We will always call Roto-Rooter first whenever we have a plumbing problem, which hopefully won't for a for a very long time. read more

I needed a sewer lateral replaced, I called six plumbers, Ray was the only one who could do the job. He inspected the line for free, clearly explained my options, what it would cost, and the time-frame to get the job done. His crew was fast and efficient, respectful of my property, and did a great job cleaning up before leaving. Thank you Ray. read more

These guys are awesome! Great prices, professional, and quick response times. I called Roto-Rooter to come out and give me a bid on installing a propane gas line for an oven range in my house. Ray came out the next day and gave me a quote that was almost half the price of the competition. He also talked to me about the ideal setup to accommodate my future gas appliance needs. Chris and Dave were sent out the next day to do the installation and were very professional. They took the time to explain every step of the process from sizing a system, to installation and inspection. Everything looked great when they finished. I cannot recommend these guys enough 10/10! I will definitely be calling on them for additional plumbing needs down the road!These guys are awesome! Great prices, professional, and quick response times. I called Roto-Rooter to come out and give me a bid on installing a propane gas line for an oven range in my house. Ray came out the next day and gave me a quote that was almost half the price of the competition. He also talked to me about the ideal setup to accommodate my future gas appliance needs. Chris and Dave were sent out the next day to do the installation and were very professional. They took the time to explain every step of the process from sizing a system, to installation and inspection. Everything looked great when they finished. I cannot recommend these guys enough 10/10! I will definitely be calling on them for additional plumbing needs down the road! read more