Returned my call in less than 24 hours during a hard freeze when his business was extremely busy…read more Daniel and Keegan came out the same day and fixed both hot water tanks quickly and efficiently. Ernie and his team were friendly and courteous. The price was reasonable. I am so appreciative of these guys.

Seemed Ernest enough. Worked a long time but didn't find the problem. Didn't put the toilet back…read moreproperly - needed a second trip by another courteous helper who rechecked the toilet at my request and concurred with Ernie. He didn't find anything either. He put the toilet back on so it wouldn't wiggle anymore. But the toilet still could not be used. So alot of money for no resolution.

Always right on time and solve my problems efficiently!! I won't use anyone else! I won't call…read moreanyone else!

If you want to be jerked around this is the place to contact. Called the office around 815 on a…read moreMonday morning concerning a leaking pipe. The girl who answered took the info and said a technician will call me. Waited all day for call that never came. Called them again the next morning to inquire as to what's up, I'm still waiting on call. Same girl said "They" worked late last night and should receive a call "today". I asked if she could give me an idea as to when they may call and was told "early this afternoon". I'm writing this review Saturday, 6 days later and I still haven't received a phone call.

Benfatti came out within 3 hours of calling. My unit was from 1999 so I needed a new unit inside…read moreand outside and new duct work. The workers Shaun and Noah were very professional and knowledgeable and pleasant to work with. They installed my new AC in two days. It was 95 degrees outside so you can imagine how hot the attic was. We upgraded our unit and got a top of the line Trane. When we got back home it was already cool and everything was cleaned up. They answered all of our questions on how to operate the new AC. We have a10 year warranty and will be using Benfatti for our yearly maintenance. I would highly recommend Benfatti AC for your needs.

My air conditioner failed, and my home warranty company resisted paying the repair cost estimates…read morefrom two different companies. The companies they used were very unprofessional and did not impress me with their knowledge. We finally decided to accept the warranty pay-out and choose our own company, and we chose Benfatti. We could not have made a better decision. Cory, the salesperson, explained all our different choices and guided us into selecting the right unit for our house. While we waited for the installation, he provided two window units to keep us comfortable. Sean, the lead repair technician, and his assistant were very polite, efficient and explained what they were doing and why at all times. We were highly impressed by the professionalism of everybody involved with the job. At the end, the owner came and performed a very detailed inspection of all the work performed. We feel absolutely comfortable that everything was done right and will last for a very long time. I cannot recommend this company enough; I'm just sorry we had to go through two other companies first.

Absolutely sublime experience! Rick was communicative every step of the way and I'm more than happy…read morewith the results! Sewer line had backed up and came to find out pipes were not installed correctly. He came out and fixed the problem as quickly as he was able and kept me updated the whole time. I will use him for all my plumbing needs!

Excellent communication, diagnosis and resolution to a control box issue with our water heater…read more Highly recommended for any plumbing need. Thanks so much!

Our ac quit working 2 days ago and we have been waiting for them to come back to help us and they…read morenever came back cuz they said it was too hot well of course it's hot it's 112 degrees in my hm and we have pets and are all suffering we got a window unit but doesn't help much. I don't want them back

Electric cooktop installation went great! Def using for other projects! Thank y'all so much Andrew…read moreand Jen

Rob with my technician, and he called before the appointment to confirm, arrived on time, was…read morecourteous and professional, offered expert service, and was personable too! Fair pricing, great customer service and done in less than 20 minutes. Highly recommended!!

This is the 4th time using John L Plumbing. I recommend them unconditionally. They changed a water…read moreheater this time and we're quick efficient and Rob answered all of our questions. His apprentice was also extremely courteous and helpful. They'll be back for bathroom and kitchen renovations.

After nine months of frustration with an incompetent contractor who couldn't get the job done, I…read morecalled Rickey -- and he showed up the very next day. What the other contractor couldn't finish in nine months, Rickey completed in just one day! Not only is Rickey incredibly knowledgeable and professional, but his quality of work is outstanding, and his pricing is fair and honest. He's not out to make a dime off anyone -- he truly cares about doing right by his customers. On top of that, Rickey is one of the nicest, most outgoing people you'll ever meet, which made the whole experience so much smoother and more pleasant. I'm beyond grateful I found Rickey, and I'll absolutely be using him again in the future!

DO NOT HIRE! They robbed my house while they were "working"…read more I was moving in and most of my stuff was still in boxes. They rummaged through all of my stuff and helped them selves to anything they could fit in their truck.

A fair estimate was provided quickly. Easy scheduling and prompt arrival. Quickly replaced the hot…read moreand cold water supply valves for my washer. Thank you so much!