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    Rotilie James A DDS

    4.0 (1 review)

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    7 years ago

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    Akron Oral & Maxillofacial Surgery Group

    Akron Oral & Maxillofacial Surgery Group

    3.0(4 reviews)
    7.5 mi

    What wonderful caring group. I would highly recommend . The doctor was very gentle and kind. The…read morenurses made you feel comfortable and cared about.

    They are scamming or just incompetent, might be both. Made an appointment for a consultation on…read morethe phone where I provided my insurance info. Waited 4 weeks. They had 4 weeks to verify my insurance. Go to "consultation." They take a physical copy of my insurance card. Got forgotten in the room for 30 minutes after I was called back. They did apologize. Finally, get the dentist to come in, and our entire conversation went: him: "oh yeah, I can pull that tooth out no problem, about a 10 minute procedure. Do you have any questions?"" Me: "guess not. " Him: "Great, im leaving in 10 minutes, so we can't get you in today." It did raise a red flag since I wasn't there to get the tooth pulled. My regular dentist can pull teeth. My regular dentist sent me to a surgeon because it couldn't be pulled. A surgeon thats a 45 minute drive away. So 2 days before my next appointment (3 wks after consultation, mind you), I get a text that they aren't in network with my insurance. I call, and before I can even finish my sentence, Im interrupted with "so you are canceling, got it. If you change your mind, call us back. " A month later, I received a $100 consultation bill. No joke. Do you think you provided a service in that 2 minutes that you were 30 minutes late to even show up for? I missed a few hours of work. I have to get a new referral and start this process over because of YOUR OWN ERRORS! If you see this, just know that im not paying, and I will be trashing this business name to every friend, family member, and stranger I ever meet. Theres nothing exceptional about this office except their ability to royally mess up.

    DentalWorks

    DentalWorks

    2.9(14 reviews)
    4.9 mi

    Just started at DentalWorks as a new patient. First visit was bad timing, as the office had had…read moreseveral emergency procedures. I waited over an hour to get to a room. I have never waited more than 15 min. at any prior dentists. However, Dr. Rula Alrabady has been practicing since 1991 and knows what she's doing. She recommended filling about 10 'pits' I had from grinding teeth long ago. And also recommended a replacement occlusal guard based on what she had seen with other patients with a similar condition. Today I had those pits filled and was out of the office within an hour. Jerri, the hygienist who filled them, was very thoughtful and kept asking if I was ok during the painless and quick procedure. The office is very open and airy. They have three on staff for prep, scheduling and reception. But only one dentist and one hygienist. Everyone I saw was very cordial. Seems to be an efficient office. Also very clean.

    Don't bother with this dental facility. They cancel appointments all the time, we had simple…read morecleanings cancelled 3 times and it's not even the end of the year. When you actually do get there, the staff is not responsive to requests made weeks prior to the appointments for pricing before any work is to be done. They ignore you when you enter the office, like you are disturbing "their time" and really don't treat you like a paying customer. It's a shame that the dentist can't hire people who realize that the patients and work being done, is how they get to take home a pay check. Off to find a different dentist, one that respects our family as paying customers.

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    Rotilie James A DDS - oralsurgeons - Updated October 2026

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