The dental hygienist (who cleans your teeth) was talking to me about how fluoride was used by…read morenazi's for mind control so she wouldn't recommend me using any fluoride. She made many other comments about the use of anti depressants and how people shouldn't use them (and I do). The dentist was fine and did fast work, but the hygienist was not a good experience. If you can bear with that to get to the actual dentist you'll be alright.

My family has gone to this practice for many years. The dentists are both competent and caring. I…read morefind all the hygienists to be competent, patient, and aware of patents' feelings and fears. Eveyone associated with the practice is respectful and professional, but also warm and friendly.

Dr Rotilie is an excellent dentist doesn't tell you things that aren't true. And does amazing work…read more But his office staff is another story . For a reason she won't say if you don't do things how she wants it she calls and tells you she doesn't want your business and refuses to let you speak to the doctor saying he said these things.

What wonderful caring group. I would highly recommend . The doctor was very gentle and kind. The…read morenurses made you feel comfortable and cared about.

They are scamming or just incompetent, might be both. Made an appointment for a consultation on…read morethe phone where I provided my insurance info. Waited 4 weeks. They had 4 weeks to verify my insurance. Go to "consultation." They take a physical copy of my insurance card. Got forgotten in the room for 30 minutes after I was called back. They did apologize. Finally, get the dentist to come in, and our entire conversation went: him: "oh yeah, I can pull that tooth out no problem, about a 10 minute procedure. Do you have any questions?"" Me: "guess not. " Him: "Great, im leaving in 10 minutes, so we can't get you in today." It did raise a red flag since I wasn't there to get the tooth pulled. My regular dentist can pull teeth. My regular dentist sent me to a surgeon because it couldn't be pulled. A surgeon thats a 45 minute drive away. So 2 days before my next appointment (3 wks after consultation, mind you), I get a text that they aren't in network with my insurance. I call, and before I can even finish my sentence, Im interrupted with "so you are canceling, got it. If you change your mind, call us back. " A month later, I received a $100 consultation bill. No joke. Do you think you provided a service in that 2 minutes that you were 30 minutes late to even show up for? I missed a few hours of work. I have to get a new referral and start this process over because of YOUR OWN ERRORS! If you see this, just know that im not paying, and I will be trashing this business name to every friend, family member, and stranger I ever meet. Theres nothing exceptional about this office except their ability to royally mess up.

The guy that cleaned my teeth was super sweet and nice and so was the dentist. He explained…read moreeverything to me and asked if I had any questions. One of the girls at the desk seemed very irritated that I was 5 mins late but she might just be having a bad day.

Was really happy with Dr. Rosenthal here but he has left the practice. The new dentist did not…read moreinject novocaine properly. She made my lip numb, and I could taste novocaine floating around in my mouth. Then she tried to extract the tooth. When I screamed in pain, she threatened me because I was disturbing the other patients.

Terrible experience. Permanent numbness of tongue after wisdom teeth were extracted. SO MANY…read moreCARELESS MISTAKES! Wrong contact info, didn't put my crown back on, office receptionist not pleasant. There is so much wrong with this practice and especially McDonnell. Just go somewhere else,please.

I had a bridge and several crowns done by Dr.Schlosser. They were terrible. The shades were…read morecompletely different, size was awful, they did not fit at all or look good. After several visits and complaints to him, he refused to see the damage his worked caused. Terrible migraines, TMJ, teeth that are not usable, a misaligned bite, severe jaw pain. He treats patient's awful when they are unhappy with his work. I'm very unhappy with his work. Save yourself thousands of dollars, missed days of work in pain, emotional stress, physical pain and avoid this happening to you. I'm so sorry I trusted him.

First visit as new to NE OH. Got in 2 months early due to cancellation. Appointment arranged…read moreeasily. When I arrived, greeted warmly. After finishing form, greeted by Pam and shown back to exam room. Lots of personality and very thorough in her work. Dr Then appeared for final check (also very thorough) and was pleasant as could be. Appearance of office was tight, modern and spotless. Excellent all together 5 Stars

Doctor Then is the kind of dentist who I would (and have!) travel long distances to see. I've been…read moregoing to him since childhood, and even after moving out of state and changing insurance, I would still pay out of pocket to have my teeth cleaned and checked by him. He's just that good. He adopts a conservative approach to caring for your teeth, not undertaking a procedure unless it's truly absolutely necessary. For example, I recently went to another area dentist for a regular series of x-rays (because my insurance has changed and I'm no longer covered through Dr. Then), and was told I likely needed a root canal and a crown--a far more expensive procedure. After sufficiently freaking out, I went to Dr. Then for a second opinion, and he was able to fill the cavity rather than push me towards the more elaborate, pricey scenario. He will NOT try to up-sell you on work that you don't need done. He and his support staff are also incredibly kind and personable. Whether you are getting a cleaning or a cavity filled, you can be assured that the work will be done in the gentlest way possible. He always says that he doesn't like pain either, so why would he pass it on to his patients. His office is clean, simple, and welcoming. I've been to other dentists who have bells and whistles like TVs in each of the patient rooms, and elaborately decorated waiting rooms, yet the actual service they provide is far inferior to Dr. Then's. I have been in the expert care of Dr. Then and his staff for many years, and I enthusiastically recommend him.