Doctors' office ordered my child a wheelchair after surgery. Apparently, the script was "wrong" and…read morethe order was canceled and new order was needed to receive the wheelchair, meanwhile it has been 6 days and no one called to tell us and the child has missed her first week of school. I could have ordered one and would have had it days ago. Withholding medical equipment from a 6 year old with no communication, incredibly disappointed.

Cooney Medical has been there for us repeatedly whenever we suddenly need medical supplies or…read moreequipment. Ex hospital or nursing home discharge, etc. They are super courteous, caring, they get the items deliivered pronto. We cannot say enough about how pleased we are that they are in the area and such a wonderful resource when you need it!! Bravo to Cooney Medical!!

I really don't think this place is reputable, or at least not competent. I bought a big-ticket…read moreitem here and was told that since it was a medical device there would be no sales tax. Only after the delivery people left did I scrutinize the receipt and discover I had been charged $200 in sales tax. I called a different local medical supply place to make sure I hadn't been dreaming when thinking there would no tax on this device. They assured me there would not be. So I had to get back to Penn-York to have them refund the sales tax. "Gee, I can't imagine how you ended up being charged sales tax," my sales person eventually told me. I would guess either incompetence, or a hope that I would not question the sales tax, thinking I had misheard this, and everyone there could go out to dinner with that $200. He blamed it all on a computer glitch. I'd almost be willing to pay $200 just for the courtesy of not being yelled at when I called to point out that mistake. "I bill is wrong. I got charged more than I was supposed to..." I began. "I told you! If you paid with a credit card it would be an additional 3.5%!" my salesman yelled before I could explain the situation. "No, I was charged tax. I'm almost certain you told me that there would not be any tax because it was medical device." "There is no way you were charged tax!" "Well, I'm looking at my receipt, and there is a box labeled 'sales tax' and that box has $200 in it.'" Then there was some run around where first I'd get a refund check, then I was told they couldn't do that--the money would be refunded back to my credit card--and then it went back to sending me a check. At one point in the conversation I said something like, "Well, before you erroneously added $200 to my bill for tax..." and the lady I was talking to said, "How dare you say we did that erroneously! It was a simple error!" I had to say, "Lady, the word 'erroneously' means 'in error'." Gee, get an SAT review book and start studying some vocabulary words. Take my advice. Deal with UHS Home-care if you need to make a purchase.

I needed to get two stair lifts installed because of an emergency situation. Penn York made it…read morehappen very quickly so I was not stranded upstairs over the weekend. All were very professional, accommodating, efficient and cheery even on a late Friday afternoon. They clearly cared about my circumstance and for that I am very grateful.

Excellent selections of supplies and the staff is wonderfully knowledgable and helpful?read more

Gave us bad guidance. Then didn't stand by their product. My sister and I took my mom for a…read morewalker, when she started having walking issues. We didn't know what type, or what size. The salesperson rushed us, sold us a product that was the wrong size, and told us we could adjust if we needed to. We spent $200 on a walker. (Ps they don't take Medicare.). Before long we realized the walker was the wrong size. My mom has to bend all the way over the handlebars to use it. We go to adjust it and it's NOT adjustable. We take the walker back, explain the situation and they refused to acknowledge they gave the wrong guidance about the walker size, and it's ability to be adjusted. Now we have a new $200 walker that my mom cannot use. And they offered zero help or resolution.. Won't go back.

Things went we getting fitted for my cpap. Good service and helpful information. Highly recommended.read more

I was new to the chairlift world. I moved my mom from Fla and needed to get a chairlift in her new…read morehome that had a very steep staircase. Nevertheless I contacted Keystone in Jim Thorpe. They were great. I had issues with online companies that either wouldn't answer their phone or someone wouldn't get back to me. The crew at Keystone were professional prompt and provided quality service. They went up to Scranton from their Jim Thorpe office to do the job and did a great job. We had an issue with the chair at first and the tech, I can't remember his name, but knew his job well, came quickly and took care of the issue explaining why the chair was stopping mid flight. We have had no problems since and I'm very pleased with their service.

I have used them for about 4 years, but began having delivery problems about a year ago. Late…read moredeliveries have turned into no deliveries. I'm 3 weeks without my sensor, and have requested another supplier. The people are very nice. I hate to leave them, but this is a health issue, and they were making promises and not able to keep them, finally not promising anything at all. I suspect Gaboro is either being acquired or is going under, but their customers and employees deserve better; how about the truth. I am gone, but not without regrets. I'm sure others are experiencing the same.

I've waited over a month for my sensors this is the worst it has ever been . No return calls…read morebasically all I hear is that they are checking. who are they checking with, God?

Excellent service from a pharmacist that cares. No comparison to Walgreens or CVS. Convenient…read morelocation on Rt 10 East.

After coming here a few times I've seen that they work hard to give you the best and cheapest price…read moreon all your meds. They are always friendly and very fast when filling prescriptions.

They came and delivered a lift chair the same day I ordered it. They installed, taught me how to…read morework it & were seamlessly in and out

Needed a CAM boot quickly. Google search led me to Wellcare and they were incredibly helpful. They…read morehad what we needed in stock, we went right over, they helped us find the correct size and patiently instructed proper usage. Highly recommend!

Very pleasant and helpful staff. A variety of choices for rollators which I was looking for. They…read moreare handling my Medicare prescription.

If you're in need of medical supplies this place has it all with super helpful and friendly…read moreservice. Signs helped me with a shower seat and toilet seat extender--great selection at fair prices. As another reviewer mentioned, don't be put off by the buildings exterior--a good experience awaits inside. I'll be back.