Maria, in the jewelry department, helped me find a duplicate "Relic" watch that I love. Appreciate…read morethat there are younger employees that actually enjoy their job and that made for a nice experience. Thank you JCP..

Absolutely horrible experience on a Saturday afternoon they only had 2 registers open everyone had…read moreto walk all the way to the opposite side of the store to get checked out , pricing didn't reflect at register on advertised prices and really horrible customer service by all staff.

You have NO idea how excited I was that we got a Torrid in the mall!…read more I love Torrid - a place where I, as a curvier woman, can find clothes that are cute, that don't make me look like I'm wearing a muumuu. Where I can feel comfortable in a dress, versus feeling like hiding. The new store is beautifully done, there is a lot of room in there for moving around and perusing their selections, and DANG if the clothes aren't just to die for! I know that the prices are relatively high, but I've never had any problems with a purchase from Torrid, (as long as you follow along the care instructions). They also have amazing deals where you get cash back (like Kohl's cash) or deals where you buy one, get two free on clearance. So just keep an eye out for sales if you're not a big money shopper, they occur often and are totally worth it.

Love that Torrid has come to Eau Claire! Great clothes, wonderful accessories, and good prices. I…read morerecently bought a dressy winter coat here and have gotten so many compliments on it. Styles fit the plus size body without completely breaking the bank.

Wonderful little boutique shop full of great gifts for women and even the dudes!! The girls love…read moregoing here and looking around at the Golden Books and love the little retro Bluetooth radios! Priced very fairly compared to other shops downtown. They even do online orders and ship fast. Satin pillow cases are to die for.

From the owner: Audrey's Boudoir Boutique carries over 100+ Vendors, big & small, in our cute little shop located…read morein the heart of Downtown Eau Claire! We have brand names that you don't tend to see in our small city, as well as unique merchandise from our talented vendors within the Chippewa Valley and USA! Shop our more than 3,000 products online and pickup in store or have shipped within the US. We offer merchandise for every price point and budget.

They were very helpful and explained their return policy and gave me a gift receipt. Very easy to…read morework with. very easy to work with.

I was asked for my email address when I checked out. I declined because I didn't want to receive…read moreany emails. I was told, " don't worry, you won't get any emails." So far I've gotten 2 emails in 2 days. I don't appreciate getting lied to. Other than that, it was fine.

On January 24, 2024, a fraudulent purchase was made on our credit card in the amount of $184.66…read more Subsequently, that amount was debited from our bank account on February 26, 2024 since we chose automatic payment. When I noted the debit, I immediately phoned Kohl's and spoke to their representative who handles fraud. She appeared to be helpful and informed me that the purchase was made for rain boots somewhere in New York. A check of our account does show an order made by someone at the Commack, New York store (991) for rain boots. I was told that it normally takes sixty days to research, however, this appeared to be a clear case of fraud, and we would receive the money back in a short time. It did not happen. I contacted Kohl's several times, to no avail. I then did a little research early May 2024 and found the email addresses for the CEO and one of the other corporate officers. I emailed them and got immediate attention. We finally got a refund over three months after our money was taken. We were told that a mistake was made by a Kohl's employee and they had lost our complaint. It is clear that had I not contacted the CEO, we probably would not have gotten our money returned. There was no apology from Kohl's...no small form of compensation for their error...only a short letter stating our money was refunded. As a result, we no longer use a Kohl's credit card and will refrain from shopping with them in the future.

Bought a Christmas present for 75 online. Kohls shipped an open/used item. Brought it back to…read moreexchange and they only could do a return and told us it was Kohls.com that was the issue. They said we could reorder online for $102 and if we wanted we could come back again for the price match. Manager Hunter was extremely rude and belligerent about how different Kohls store was from their .com site. Buyer beware.

walked in the front door which had no hours of operation on it to be greeted by a snotty lil girl…read moresaying "we will be closing in 9 minutes", as she is draping herself over the counter. I could have got better customer service from a toddler working at McDonalds

Great prices on clothing and home decor. You can find a little bit of everything in here.read more