$180/labor rate yet unlicensed.. - cuts corners…read more - doesn't follow up on the overall task. - prefers charging for diagnostic fee than actually repairing the car.. my experience was very vague to say the least. - mechanic claims he doesnt charge $180/hour but thats what he charged my sister that lives in St pete... I'd stay away man.

I've had such a great experience! They're always on time, super reliable, and incredibly kind. As a…read morebusy mom, the convenience of having a mechanic come to my house is everything. They work quickly and efficiently and really know what they're doing--whether it's a major issue or routine maintenance. Definitely my go-to!

Being new to the area, I wasn't sure where to take my 12-year-old Audi. I'm so glad that I found…read morethis place. Great service and communication. I'm happy to have found what seems to be an honest and reputable car repair shop that specializes in German vehicles.

Cool people but god awful prices. Was charged $600 for them to change a coolant hose, heater hose,…read morefill the coolant, and run a pressure test. Changed the thermostat myself before they could charge me $300+ just to order and change the part all in all I should have done the job myself and save the time and money. Also the additional $435 charge on my bill was "book time" which I understand but that rate is crazy.

Bought a new 4Runner limited this last week. Antwon was my salesperson and I feel it went very…read moresmooth and happy with the deal I got for the new car and trade in. It worked out good since Lakeland Toyota is the closest Toyota dealership to my house.

Made a deal as they were struggling for sales in August. Traded my lease that was coming up with…read moreonly 17,000 miles which sold in one week after it was on the lot which i knew was going to happen once they certified it. leased another Camry Antwone who was a Sales Rep I was assigned to was very helpful to get me do this deal. Once I took delivery of the car I was to go back for window tinting & he was to call the body shop across the dealership to schedule for a wet sand & buff. I show up for the window tint the following Saturday. No appointment was made they just penciled me in that day to do it. Then i try to call & text Antwone for the body shop appointment & never hear back from him. I also call the body shop myself 3 times & each time my name & cell number was taken down but no one ever responded back to me. I finally call on Sept 1st to the body shop with an angry tone. Finally get this appointment scheduled for the 21st of Sept. Mind you I took delivery of the car on August 17th. Do not work with Antwone. he promises everything but never comes through unless you do it yourself. Maybe I should take some of his commission for doing his job thoroughly.

I had the dealer tell me that I needed a service done and brakes replaced but it seemed very…read moreexpensive compared to the prices I was expecting based on what I saw online. I called Joyce auto and they took me the following day. The service was done at a price that was more reasonably priced and they felt the brakes were at 50% and didn't need to be changed. They appear to be very honest and straightforward. The service was done quickly as well.

I took my Ram truck here to get a quote to fix the A/C. They told me there was a $200 diagnostic…read morefee I approved the fee. The quote came back at $3,570.00 CRAP!!! I told them no way and returned to pick up the truck. They billed me $520.00 and had every Excuse as to why it changed from the original dianostic fee I was told it would be. I'll never go back.

Fantastic Service! Chris is very responsive, friendly and professional. Problem solved within 2 hrs…read moreafter contact! Absolutely will recommend any and all who need assistance

From the owner: Servicing Lakeland all your mobile auto repair needs. Specializing in oil changes, brakes, and much…read moremore.

Was a long time customer of Alturo's and trusted him! Drove…read morefrom Fort Myers with our cars to have him service our cars. I purchased a Tahoe from him believing him when he told me how he had redone so much and that it would be a good truck for my husband to drive. So many problems that ended up costing us a fortune only to find out he had used after market parts and took shortcuts which endangered my husband and boys who were driving it when the brakes went out. They were so lucky. The wrong parts were put in. I have it all in writing from Meineke where we took it too in an emergency situation. Terribly disappointing to learn Alturo took total advantage of me knowing I trusted him! Shame on him!

Friendly, honest service and reasonable prices. Very attentive to my auto needs.read more

The office staff is amazing. I have not even brought my Toyota to the location yet, but I am sure…read morethis is the first interaction in a long service relationship. I already feel valued and cared for and cannot wait to see how the mechanical service compliments the office's interpersonal service.

I brought my Honda CRX in after the hurricane. Explained that water got inside the car. Won't…read morestart, They called with an estimate for new battery, new spark plugs, and clean the fuel injectors. Went to pick it up, paid over 350, turned the key, no start. Jumped it, barely stayed running, sounded terrible. I said maybe its tbe ECU unit. Boss said " I don't think its your ECU" So, I ordered an ECU. When it shipped to me I took ot up there and changed it out, jumped my car, it fired right up. Here a week later...my car is spitting sputtering, misfiring...gotta be either spark plugs or fuel injectors. But I just had that done I THINK. Maybe they just hate me, or hate my car, or saw a female and tbought she was clueless. I dont get it. Google reviews are all awesome. I dont understand. My engine is probably the simplest thing in polk county. I'll work on my own stuff I guess. Cant trust ppl anymore. Sad.

Dale in the parts department has been instrumental in locating some parts for my 2019 Chrysler…read morePacifica!! He has gone above and beyond in helping me and all with a kind disposition!! Thank you Dale !! They should clone you in the parts department!!

While working with a fairly new nice salesman another salesman approached us and said he was going…read moreto be working with Christian because he was new. I told them that I came to see a used Toyota Rav4 I had seen advertised on their lot. The older salesman Tommy cut me off saying no I have the perfect car you will want! He instructed Christian to pull up this car. The car was a very bright teal green metallic color ughhhhhh. Tommy started to go on that the color would grow on me yada yadda. Christian already knew my color preferences Tommy insisted that I needed to test drive the car; the whole time ignoring me when I said I was interested in seeing the Toyota! For some reason Tommy was hell bent that I needed that ugly car and throughout my entire time there he was constantly pushing it on me! Finally got to see and drive the Toyota! They had taken my car keys to do a trade inspection! Long story short I didn't agree on price and Tommy got very over the top sarcastic and aggressive verbal trying to get me to commit to the car. I asked for my car keys so I could leave and then I had two different managers come talk to me trying to get me to change my mind. I was so upset by the whole situation and told them repeatedly that they had lost any chance of me buying any car from them! Finally got my car keys back and left to never return ever again!!! In my opinion Tommy was your typical sleazy car salesman!!! I don't recommend this dealership at all!!! There's so many nicer ones to go to that listen and treat you respectfully if you decide not to buy ...

I talked with Rob yesterday about getting two new tires . He was extremely helpful and friendly …read more Came in today for my appointment on time and everything was done quickly and professional. Will definitely be returning for future repairs . Thanks #Sequoia #Toyota

I came to this shop for an oil change and tire repair a very slow leak in the tire. I noticed all…read morebays where empty but one. Tech said I need a battery, 4 news tires ( these were installed less than 3k miles ago). They would not repair the slow leak ( leak was middle of tire, and stated it needed to be replaced. Almost 4 hours now. Finally... Avoid this place.