The place is clean and the staff is friendly and attentive even though there's minimal staff. Made…read moremoving mom there as pleasant as can be for the situation. Some staff go above and beyond.

When I showed up to visit, my mom, staff told me she was taken to the hospital after a fall. But…read morethey refused to tell me where she was taken or anything about her current status. I asked to speak to the manager and she threatened to call the police if I did not leave the building!!! She refused to tell me where my mom was too!!! UNBELIEVABLE!!! My brother put her in this disgusting place without my knowledge, and even after I provided Forestview with a court order showing I was entitled to know about my mom's healthcareand obviously her whereabouts they still refused to comply. Her room was disgustingly dirty. We found all kinds of debris on the sink in the bathroom on the floors on the walls. Her bedding and her clothes were soiled when we came to visit her. We had to tell the staff they needed to clean her up on more than one occasion, and to clean her room up on every occasion. She fell multiple times at this facility and their solution was to put her in a wheelchair bound room, and when she was in there to remove her walker. So she fell in her own room and smashed her head and broke her hip because she had no way to get to the bathroom and nobody was answering her calls to help her. This place needs to be investigated by the state of Michigan and closed. They do not care about their residents. They treat them like they're not even human! Within a year of her fall, she had passed away from being wheelchair bound for the rest of her life. The large contusion on her head remained for the rest of her life from that fall.

Outstanding Senior Living Facility. Very clean and well maintained building and property. The…read morestaff because like an extended family to our family member. Professional, caring, friendly and always respectful. Complete peace of mind.

From the owner: Downriver Estate is a Sinceri Senior Living community where each day is filled with purpose, joy,…read moreand connection. We offer personalized care, engaging activities, and a warm, supportive environment for seniors and their families.

The staff, starting with Mr. Tom Little, is warm & welcoming, handling daily issues quickly &…read moreprofessionally. Maintenance person Joe is outstanding! Office personnel are always positive too. Love the Passion Care supervisor's attention to our concerns for our memory-care resident. Thank you so much.

My aunt just moved in, and she is enjoying every part of this community. Very cozy and everyone is…read morevery nice. We had lunch with my aunt here one afternoon (all meals are homemade) and it was delicious. Definitely would recommend The Bellaire for families to put their loved ones.

The staff works hard to insure my grandmother is well taken care of above and beyond my…read moreexpectations. The executive director is very professional and very helpful.

From the owner: Located in Southgate, MI, American House Southgate is a premier senior living community providing a…read morewarm, inviting atmosphere where residents can enjoy independent living with access to personalized care services tailored to their individual needs. At American House Southgate, we prioritize the well-being and comfort of our residents, ensuring they receive top-notch assistance while maintaining their dignity and independence. Our Assisted Living Facility in Southgate, MI, stands out for its commitment to creating a thriving environment that fosters social connections and enriching activities. At American House Southgate our residents are a part of a close-knit community dedicated to promoting health and happiness. Schedule a tour today.

My mother has been here for 3yrs and recently celebrated her 100th birthday. The care and…read morecompassion shown by the staff has made her feel like a family member. She is enjoying her time here and the assistance provided by AdvisaCare

My mother lived at American House for 3years and she loved it and I am Janet Brown's son TomBlock…read moreand I agree with her 100% it is a great place with a great staff of workers . She had to go to a Nursing home but we just wanted to tell everyone that American House was a great place and highly recommend it to everyone

If anyone has seen Happy Gilmore - I'm not sure the portrayal of Shady Acres was too far off from…read moreAmerican House in Riverview. The leadership is clearly in it for the money and for themselves as there is no priority placed on residents and caring for them. As a resident, the value nowhere near meets the standard of adequate in terms of care and attentiveness. The food, the portions, the maintenance, and the overall care has deteriorated, and I do not think it is the people doing the work. It is the leadership at the top, and there is little to no care about individual residents beyond once they move in and get the money.

My Mom had a one bedroom apartment here for three months. I can honestly say we had no issues or…read moreconcerns, and trust me this was a very stressful time in our lives. The reason she is no longer there is because she passed. All of the staff were considerate and caring for my Mom. We utilized The Medical Team for her medical care. They were awesome. My Mom regarded these ladies as her friends and they were very loving and caring for her. This facility and the people who staff it were the reason I was able to sleep at night. I am so glad we made the choice to have Mom reside here. Thank you all.

Dad has been there for 4 months. It has good points and a few not so good ones:…read more Most of the CNAs are awesome, caring, pleasant and love to interact with the clients. A few are pretty lazy and less pleasant. Some are simply exhausted. All are spread too thin. I think some of them have second jobs which indicates they may be under-compensated. It also explains the exhaustion. CNAs seem to be reasonably well trained and experienced. The Onsite management is absolutely outstanding. Jake is caring and extremely responsive. Kim and Nora regularly step outside of their roles to be helpful. Joe (Mr. Fix it) is pleasant and competent). The PT staff is excellent and very attentive. Because they work closely with a realistically small number of patients, they are able to provide very personalized treatment. The activities directors are spirited and fun. They work hard to keep things interesting and also step outside of their roles to help with basic care needs like serving meals and cleaning up. Alas my dad cannot participate in may activities because he cannot hear. They still try to encourage him to participate and work around his hearing disability, but he rarely goes. They have a really cool family dinner once a month that is themed on other countries. The dinners are well attended and the food is unique. I have not been able to attend one but get good reports from the residents and from Dad for the most part. The building is very pleasant. The interior is pleasant and homey. Much less institutional feeling than many other places we visited. It could use some significant investment, but it is basically functional. The rooms are decent, the cafeteria is pleasant with lots of windows. There are many courtyards and a family area and sunroom. As with all of thee places the owners appear to be trying to milk as much money out of the place as possible. We find ourselves asking regularly "Where does all that money go?" It is very expensive. They are short handed. The food is very institutional and has gone downhill recently in an obvious gambit to cut costs. This is not a cheap place by any means and there is no excuse for the occasionally unappetizing and redundant food. You had better love peas and carrots. We have read how investors are buying into these places and then cutting like mad to pump as much return as possible out of their investment. This is somewhat apparent here. For 480K a year, you woudl think the food would at least be consistently good if not excellent. You might think they would be slightly overstaffed. Sometimes it cab be difficult to get into or out of the place. During normal business hours they usually have a receptionist at the door who can let you in or out but mornings or evenings you have to ring the bell and wait until one of the already overworked CNAs are free to come let you in or out or go hunt someone down. This can take quite a while. The place is rarely smelly. Most of the CNAs are really good about keeping people changed and disposing of the waste outside of the rooms. Sometimes they get overwhelmed and have difficulty keeping up. (CNAs also includes the nurses - Other than Jake I not sure which is which). They will arrange to transport clients in a wheelchair van a reasonable number of times with reasonable notice. They are very accommodating. In every practical manner. Need to change laundry day or increase the number of laundry days - no problem. Want to change out furniture or set up a computer - they will do what they can to help you. They have a hair stylist who comes weekly, a podiatrist who visits regularly, onsite physical therapy. Perhaps best of all Dad is actually improving. It is tiny increments, but he is getting stronger and more alert. He does not seem unhappy there, just often really really bored. That is more a factor of his condition than any fault with the place.

We have loved ones in Downriver Estates on Allen Road. They do not have enough help to give quality…read morecare. They are supposed to bathe a person 2x a week. Our parent is lucky to get a shower once a week. Our parent rang the bell at 6 am and no one came to the room until late afternoon. The care is horrid. One patient fell and put on her call bell and no one came. She had to crawl to the phone and called 911. The staff had no clue until the ambulance arrived. I don't know if all assisted living places are like this because of the employment crisis after covid. I just know that Downriver Estates promises you the moon and does not deliver. Beware.

Moving my parents into Hampton Manor of Woodhaven was the best decision we ever made. The staff…read moretruly care about the residents and treat them like family. The building is always clean, warm, and welcoming, and my parents have settled in so well. They're happy, comfortable, and well cared for -- and that gives our whole family peace of mind. I'm so thankful for everyone there who makes this place feel like home.

After looking at several facilities, I made the decision to go with the Memory Care unit at Hampton…read moreManor of Woodhaven. The staff was always nice, but my mom simply didn't get cared for the way I would have expected her to be. She was sent to the hospital 3 times in 3 weeks, left in a Geri-Chair for 24 hours and days at a time and supposedly given a skin assessment but had a pressure sore pad on her butt from the hospital 7 days after being taken in. BE AWARE, this facility has no licensed staff members (no RNs or LPNs) as it is considered a non-skilled facility. I brought up the care concerns to the Executive Director who got upset with my verbiage and told me he would talk to the staff. He called me a few days later and we got into a heated argument with him stating he would just throw my mother out without having to wait the 30 days. Sure enough, he did. The facility sent my mother to the hospital for a UTI and while i was with my mother in the ER they called stating they would not allow her back into the facility. The Executive Director told me they couldn't care for my mother the way I had expected and if he did, he would have to send me a bill for $25,000-$30,000 a month. He also said, "as a man, you should get my wife inline" because she swore at him and he said she was disrespectful (the real reason he threw my mother out, IMO). As stated, the staff is very friendly, but management and the care provided is not where it should be. I absolutely cannot recommend this facility. I simply don't want others to go through what I did.

I really enjoy my time at Kinghaven! The staff is very nice and that makes me feel comfortable.read more

Be prepared to pay more, after 3 years they made sure the "care" increase. Not to hard, all about…read morethe money, I hope the new director never needs independent living, then she will look back. The food is a joke, spoon of starch, chunk of meat, more starch. Little fresh fruit and vegetables. I feel for the people that work there, some better than others, How many times a day do you need help getting out of a chair or help you walk down the long hallways? Your level of care just doubled, tripled, And we won't tell ya, Don't go there please......