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    Atria Kinghaven

    2.3 (3 reviews)
    Open Open 24 hours

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    6 years ago

    I really enjoy my time at Kinghaven! The staff is very nice and that makes me feel comfortable.

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    6 years ago

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    6 years ago

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    Downriver Estates by Elmcroft Senior Living

    Downriver Estates by Elmcroft Senior Living

    2.5(2 reviews)
    1.1 miDownriver

    Dad has been there for 4 months. It has good points and a few not so good ones:…read more Most of the CNAs are awesome, caring, pleasant and love to interact with the clients. A few are pretty lazy and less pleasant. Some are simply exhausted. All are spread too thin. I think some of them have second jobs which indicates they may be under-compensated. It also explains the exhaustion. CNAs seem to be reasonably well trained and experienced. The Onsite management is absolutely outstanding. Jake is caring and extremely responsive. Kim and Nora regularly step outside of their roles to be helpful. Joe (Mr. Fix it) is pleasant and competent). The PT staff is excellent and very attentive. Because they work closely with a realistically small number of patients, they are able to provide very personalized treatment. The activities directors are spirited and fun. They work hard to keep things interesting and also step outside of their roles to help with basic care needs like serving meals and cleaning up. Alas my dad cannot participate in may activities because he cannot hear. They still try to encourage him to participate and work around his hearing disability, but he rarely goes. They have a really cool family dinner once a month that is themed on other countries. The dinners are well attended and the food is unique. I have not been able to attend one but get good reports from the residents and from Dad for the most part. The building is very pleasant. The interior is pleasant and homey. Much less institutional feeling than many other places we visited. It could use some significant investment, but it is basically functional. The rooms are decent, the cafeteria is pleasant with lots of windows. There are many courtyards and a family area and sunroom. As with all of thee places the owners appear to be trying to milk as much money out of the place as possible. We find ourselves asking regularly "Where does all that money go?" It is very expensive. They are short handed. The food is very institutional and has gone downhill recently in an obvious gambit to cut costs. This is not a cheap place by any means and there is no excuse for the occasionally unappetizing and redundant food. You had better love peas and carrots. We have read how investors are buying into these places and then cutting like mad to pump as much return as possible out of their investment. This is somewhat apparent here. For 480K a year, you woudl think the food would at least be consistently good if not excellent. You might think they would be slightly overstaffed. Sometimes it cab be difficult to get into or out of the place. During normal business hours they usually have a receptionist at the door who can let you in or out but mornings or evenings you have to ring the bell and wait until one of the already overworked CNAs are free to come let you in or out or go hunt someone down. This can take quite a while. The place is rarely smelly. Most of the CNAs are really good about keeping people changed and disposing of the waste outside of the rooms. Sometimes they get overwhelmed and have difficulty keeping up. (CNAs also includes the nurses - Other than Jake I not sure which is which). They will arrange to transport clients in a wheelchair van a reasonable number of times with reasonable notice. They are very accommodating. In every practical manner. Need to change laundry day or increase the number of laundry days - no problem. Want to change out furniture or set up a computer - they will do what they can to help you. They have a hair stylist who comes weekly, a podiatrist who visits regularly, onsite physical therapy. Perhaps best of all Dad is actually improving. It is tiny increments, but he is getting stronger and more alert. He does not seem unhappy there, just often really really bored. That is more a factor of his condition than any fault with the place.

    We have loved ones in Downriver Estates on Allen Road. They do not have enough help to give quality…read morecare. They are supposed to bathe a person 2x a week. Our parent is lucky to get a shower once a week. Our parent rang the bell at 6 am and no one came to the room until late afternoon. The care is horrid. One patient fell and put on her call bell and no one came. She had to crawl to the phone and called 911. The staff had no clue until the ambulance arrived. I don't know if all assisted living places are like this because of the employment crisis after covid. I just know that Downriver Estates promises you the moon and does not deliver. Beware.

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    Downriver Estates by Elmcroft Senior Living
    Downriver Estates by Elmcroft Senior Living
    Downriver Estates by Elmcroft Senior Living

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    Atria Kinghaven - retirement_homes - Updated May 2026

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