While I wish I could provide a 5-Star review, I cannot. I went to Amara at Center for Sight and…read moremet with Eleni. On the day of the procedure (Botox and filler), Dr. Fezza was also present. I liked the doctor very much - great personality and very knowledgeable. I also liked Eleni and felt that she was doing a good job, especially since I was nervous about getting filler. I received filler in my chin area, which turned out well; however, after the time for Botox and filler to set in, I was dissatisfied with the results along the jawline, and I saw no results from the Botox. At the initial appointment, I paid for services, but then received an additional bill in the mail. Upon questioning this, I was told that I was not charged correctly because additional a filler and Botox injection were used. I met with Eleni again at the follow up. I let her know that I thought she did a very good job with the chin filler, but that I was not happy with the rest of the results, and the fact that I received an additional bill. She injected more Botox (for which I was again charged). After that, I spent 4+ weeks trying to resolve the additional bill (numerous calls to John, Manager in Billing, emails sent by John to Alana, Office Manager, emails sent from the front desk to a regional manager, a call from Alana, and now a letter advising me that I am fired as a patient).
Prior to the letter, I met with Dr. Fezza on two occasions. Again, I liked him very much and probably would have felt confident with him as a doctor. We had scheduled to do a different pattern of Botox in January (to attempt to raise brows and remedy eyelid drooping since the last Botox) and also to improve the filler since the original filler did not do much for the jawline. After spending between $2000-$3000 and having to argue over an additional $600 bill, I received a letter today that I am no longer a patient. Dr. Fezza is supposedly a very good doctor, but I am surprised that he would simply not remedy the situation, complete the filler (done correctly), and not be concerned with an additional $600 bill that I felt should not be my responsibility (since I was not charged correctly at the initial visit), especially knowing that I would be spending another $4000 in January for the plan that we discussed to include the corrective Botox and jawline filler.
Sadly, it seems that patients are numbers here. I guess I will be driving back across the Alley from now on to see my previous doctor in Ft. Lauderdale. I am sorry to have to leave this review. I prefer leaving good reviews, but after receiving a letter that I am now fired as a patient because I was not thrilled with the results and because I was charged for their error, I feel that others should know of my experience here.