My wife and I have had great service from the Social Security office in Bloomingdale, IL. After my…read morewife retired she had a number of complicated questions to be answered which she then called the Bloomingdale office and the Customer Service person (my title for them) suggested she come in, which she did. We were amazed the agent truly wanted to work this out in person. When my wife came home she couldn't believe how sharp the agent was in understanding her quandries and quickly creating solutions. Wow! I myself, have had numerous communicaitons with that office and going on line to the Federal site to retrieve necessary data re: my social security data and how to source it sans a person. Their website is well designed and has any data you may need to efficiently work with your account! Allan J Costello

I was dumbfounded as to why this lady, I don't even know, was rude and very stern with her answers…read more Then all the sudden I remembered ,You're in the social security office, that's why. Get a different job #8 . Your customer service skills suck. They gave them a 2 because the security person was really nice.

The Medinah Post Office has a reputation for offering high-quality service and for treating hit's…read morecustomers with a tradition of hospitality. The times when customers do not feel well received or served represent a failure in it's mission. Not always successful but the attempt is made.

This is quite possibly the smallest post office I've seen in the suburbs of Chicago…read more There's no drive-up mailbox, so you have to park your car in one of the four spots in front and walk up to the lone mailbox outside the front door to drop off your mail. Or you can go inside and one of the two employees can assist you with your basic postal needs. Either way, there's no wait or line of any sort, so you'll be in and out quick. I live a half mile around the corner from this location, so it's very convenient for me! They don't have everything (I didn't see any packaging materials or extra services -- but maybe I just didn't notice them), but it's nice when you're in a hurry and want to avoid the larger post offices, especially around the holidays.

The ladies up front are always polite and welcoming, never had a bad experience coming here.read more

My husband and I went to the Streamwood Village Hall to attend a Village Board of Trustees Meeting…read more At this meeting our friend was sworn in as a Village Trustee. I found the building to be clean, bright, and modern. Our friend was sworn in, then the meeting recessed to celebrate with cake and coffee. Talking with staff and trustees was pleasant as everyone seemed very friendly and excited to do the work of governing. Congratulations to our friend and the Village of Streamwood who is getting an excellent citizen as its newest trustee!

05/01/22 - The boys in Blue get nothing but shit from the public. Sunday morning I was out in…read moreSchaumburg when my ball joint & axel shaft assembly blew apart leaving me partially through a turn in the middle of Golf & Plum Grove Road. I called 911 & Schaumburg Police Dept sent out a squad to help by sitting behind me and keeping a car from hitting me while we waited for a tow truck. They waited behind me until the tow truck had my car loaded on the flat bed truck and we were on our way. For all the shit you hear about the police most of them are there to serve & protect and do a great job. There are always going to be a few bad apples but probably 98% do there job. Thanks again to the 2 officers who came out you are appreciated.

I was physically abused by my bf at the time, in the apartments right behind the police station…read more My mom had enough of it and called them in July 2023. When they showed up I was obviously distraught. And instead of asking me questions or listening to my side they took my bf outside and let him lie to them regarding the whole situation. When I told them all the other times he'd laid his hands on me they said "well why didn't you call us then?" And pretty much blamed me. They kicked me out of the house and he didn't get in trouble at all for dragging me all over the house and putting his hands on me. I had no family or anywhere to go in Illinois, I spent the night in my car and was given a pamphlet on Domestic Violence. My brother's a police officer and he was appalled with how Schaumburg Police dealt with this situation. Yall should be ashamed !

I have to say in my 50 years of driving I have never received a ticket. My contact with police…read moreofficers has been very limited. After dealing with officer Lewis I'm glad I will probably never see him again. I was shopping at TJ Maxx and came out to his flashing lights. The woman said your car door hit mine. The officer said there was my color paint on her car even though my car had no paint loss. Officer Lewis said we were guilty and he would testify against me in court. As it turns out this woman coincidentally has a family member in a body shop that they have to get the work done there. We paid out of pocket to keep our insurance rates down. $1000 later we settled the claim Smells like a scam to me. But you can bet next time I'm in Bloomingdale if the car next to me has any marks I'm moving my car.

I want to extend a huge Thank You to Officer Dawn, who took time out of her busy schedule to help…read moreme install a car seat! It was completely last minute and I had no idea what I was doing! She explained not only the car seat placement, but baby placement, features of the seat, and safety and crash information. It was so helpful and really helped decrease the stress of bringing Baby home in a few days!

Very relaxing place to walk, relax and get fresh air. Yearly the swans have sygnet's (babies). It's…read morealways kept super clean and lawns are filled with flowering pots and sculptured bushes. Plenty of parking, picnic tables scattered and benches.

Whomever is responsible for lining up talent for the Summer Breeze concerts needs to be fired and…read morereplaced. Just when I think I've heard the worst band the next one surprises me for being even worse than the one before. Best thing about the concert, "Hair", last night was that a lightning storm gave us an early exit. We've written to them prior and even give suggestions but just get ignored. Apparently they think they are doing a good job even though crowds are thinning.

Not helpful tons of slow work going on. Lines are small for…read morea Saturday but this is why they get a bad reputation. I heard them turn away someone for being 2 minutes late I would have been mad especially since the parking situation is not ideal. Guy probably parked two minutes away.

From the time I entered til I completed renewing my Drivers License…read more. EVERYONE was sooo kind..soooo nice..and sooooo helpful...Friendly also.....my warmest Thanks to all of them..for doing their job so well..

My go-to Post Office when I don't particularly feel like whiling away time standing in line to ship…read moreout that Ebay sale. I frequent the USPS Roselle branch on a regular basis - several times a week, to be exact and 9 times out of 10, I don't have to wait in line. Service is quick, efficient, and hassle-free. I mean, you still have to deal with grumpy postal workers - that's pretty much universal wherever you go (but particularly so with the Schaumburg branch) - but to their credit, they are slightly less disgruntled than most other locations. Parking is plentiful, and there is a drop box for driver-throughs.

received a 3849 in mail box 2 problems: 1st they didnot ring the doorbell, 2nd receipiant moved…read morewithout any address!!!! p.s. their was 5 people in the house why don't they ring doorbell also have them on doorbell camera not ringing!!!!

Terrible costumer service. Nobody answered and nobody call you back. Stay on hold more than hour…read moreand then just hang up.

I'm very angry that the person I spoke to Debbie hung up the phone on me I'm trying to get some…read morehelp for 6 weeks she was rude and not helpful at all Getting the run around, had interview then denied Then I got letter that I'm approved but no money deposited yet.I'm a U.S. Citizen and I need some help and this person was unprofessional and very disrespectful.

Helpful staff and efficient service. Nice and clean facility at a convenient location.read more

"Man, you're quick to get a library card!" says one of the employees as I tell her that I've been…read morehere three times since I moved to Roselle a week-ish ago. Yep. I FREAKIN' LOVE LIBRARIES! It keeps me from having to spend money on book/DVD/music entertainment and cluttering up my shelves with things I'll only use once or twice. Plus, the smell of books within a beautiful brick building really does something for me (man, if only my husband and I could have a romp in the stacks). So, a library that gives you a free book when you sign up for a card? SWEET! When I signed up for a card a few days after I moved here, I received a copy of "Rocket Boys" (the book that inspired 'October Sky') along with a brochure highlighting all the library events in October (and man, there's a ton of them!). This may be the first library where I've actually paid attention to the free events they offer. And they gave me a book I'd actually be interested in reading at some point. Major props for that. Roselle's library is a bit on the small side, with a smaller selection than I'm used to, but at least they have the basics -- books, DVDs, CDs, magazines, whatnot -- and a nice youth section upstairs. All the people that work here are very personable and made me feel right at home. This is the perfect library for a sweet little town.