I just want to give the biggest shout out to the manager, Mrs Kenya, she is a saint. The way she's…read morealways there, always happy to help out and answer any questions you have. If something is wrong, she'll jump to make sure it's fixed, she'll even make sure to call you personally and see if it's fixed to your liking. The maintenance team is phenomenal, and Caleb at the front desk is always there to answer your call and help however he can. 100/10 best place in Starkville.

Don't even know where to start honestly. We moved in and they gave us the wrong keys so we couldn't…read morelock our doors from the outside when leaving, came the next day to change lock and put on upside down (not a big issue). The storage closet outside had the same lock as the keys we never got and we put a request in multiple times over a span of months, going up to the office, calling, emailing, you name it. They ended up coming out 4 months later to pry it open and said they would be back with the lock in a week and never came back, so we just had stuff sitting out there with no lock on the first floor (anyone could break in). The "inspections" they do, they tell you the day before they are going to come in. You have to pay $20 just to get you packages delivered to the parcel lockers. The "southern hospitality" is not a thing with them, any of the events they would just sit there and talk amongst themselves, not even trying to talk to their residents. The pool is basically closed half the time for "Maintenace", and they would never email when its open back up like they said they would. When moving out we hired cleaners to come in and clean the apartment because there move-out checklist is ridiculous. We didn't get any of our deposit back, they charged us for tiny little stains in the cabinets, $50 for a piece of paint that came off of the door onto the floor, and $30 for a little dirt in the sink. The apartment was cleaner when we left than when we moved in. I do not recommend Crossgates in Starkville at all!!! It's not worth the money!

Staff is very nice, very knowledgeable, very friendly and helpful. The prices could come down some,…read morebut the apartments are beautiful. Beautifully designed and well maintained.

The facilities are fine and it's in a convenient location. What we didn't know was that checking…read moreout would be a racket where they charge exorbitant fees disguised as "cleaning fines" when you decide to clean your own apartment rather than pay their suggested cleaning fee. When we decided to pay these "fines" on a monthly basis we were thrown to creditors. Great business model, that. What a shame.

This apartment is decently clean and quiet. The price isn't too bad, but my main issue is with the…read moreoffice and management. It's run by the same company that runs many apartments in Starkville, and they have been extremely disrespectful to me in both apartments I've lived in. They tried to charge me for pet rent even though my roommates and I have never had a pet in the apartment, and they lied about when my payment was due since I was paying through my school scholarships. This apartment and all others managed by this company should be avoided.

I just moved here, so this review is bound to change and will be updated in the future. This is my…read morethird year at MSU since transferring and my third apartment in Starkville (and my first time not having roommates, yay!). The apartment looks amazing, and everything in here is either new or looks new. My mom even asked why I haven't been living here the entire time I've been in Starkville It has a private patio/porch/balcony for the apartments and the bathroom is bigger than the bathrooms at both my last apartments combined. There's also room for multiple cat trees in the living room which is perfect for my two babies

was a great move in experience ( expensive ) but still was good. after that's it's went downhill…read morefrom there. first started with them randomly doubling my power bill , and then the next month doubled it again to where it was almost $500 and management told me they didn't have a answer for me and then tells me i have a trash bag on the second floor ( I stay on the fourth floor) and charged me $100 for a trash bag being left on somebody else door that wasn't my trash at all. they claim a resident found something with my name on it. staff didn't inspect it or check it themself and isn't willing to check into it. I had a fine posted on my account with no proof or something sent to my resident portal and when I asked managment where the proof was they said they forgot to attach it and they will email it over when they get the chance. I was in the process of renewing my lease here but I wouldn't recommend to anybody

Staff are helpful and friendly. The maintenance personnel do regular cleaning of the complex,…read moremaking sure that everything external is working and clean. Any time I or any of my apartment mates have placed a maintenance request someone was sent to make an initial inspection in under an hour. The only detriment to the complex is the parking situation. 3 of the 5 buildings primarily park in one of the parking lots which doesn't have the capacity to hold all of the residents from those buildings. Parking on the other side of the complex is a minor inconvenience however, adding maybe an extra minute commute to and from your car.

[July 2024] Do NOT move here. Do NOT give them your…read morebusiness. I have had multiple friends go through here with horrible experiences. 1.) Late on repairs: multiple instances of prolonged exposure to heat. Temperatures in the apartment would easily reach above 88 degrees - I've had to let them crash at my place multiple times for multiple nights because of how long the apartment complex took to send people out to repair. This has happened for at least three years now. 2.) Absurd late policies: my partner was told at the beginning of the summer she would be able to mail her key in and do a mail-in move out form. When time came to mail her key in and do the form, they tried to refuse to let her mail the key in, and said it was "against their policies" to do a mailed form for move out. No reason other than the insane fee they were trying to impose on her - $100 every hour the key was not turned in. Given that she was 10+ hours away from the complex, had been given verbal confirmation she was good, and was unable to simply pick up and head that way, she was in a pretty rough state until they finally decided they had enough fun verbally abusing her over the phone to let her mail them in anyway. (Note; this $100 an hour late fee is nowhere in the lease, we would have brought it to court had they actually went through with it) 3.) Dirty apartments: The apartment was disgusting upon move-in. Must be nice to charge residents for not cleaning up their apartment at the end of a lease, just to not clean it for the next tenant, yeah? We spent an entire day just cleaning the bathroom and the bedroom, and I won't even mention the disgusting things we found in the kitchen. TL;DR Yugo/21 Apartments are money hungry and do NOT care about the residents whatsoever. The only thing going for them is proximity to campus.

If I could leave a lower review I would. This place socks! Management sucks. Maintenance sucks. I…read morehad a broken dryer for over a year. I keep being told its been repaired. Why does it take 4 times to dry a small load of clothes? Did we get a credit on our account NO! But be late with rent a they charge you a late fee. No respect for the tentants. There has been four different managers since we moved in. That should tell you something. ​

terrible place to live. mold in all the bathrooms, the outside of the property looks like a…read morehomeless shelter, trash everywhere, animal waste everywhere. our unit had a rat problem due to the hole under the sink in the walls where at one time work must have been done to fix something, big holes in the wall that were allowing rats to enter the unit. just a dirty and nasty property. tanning beds never worked. pool was always occupied by people not even living at the property.

This place sucks would never live here. Has mold everywhere. Things break every other day. They ll…read morealso tow your car and won't help even if it's their fault. This place sucks wouldn't recommend living here unless you want more stress in your life.

They constantly change the rules every few months on how you are supposed to live and then fine you…read morefor it when you struggle to adjust to their new "expectations." They also hold you to the lease but don't hold up their end of the deal so you get stuck living somewhere where you can't sleep because the people above you are always partying and stomping around and will not let them go beyond a first strike on their lease even after numerous complaints with evidence which is kinda funny because they are always looking for a quick way to make a buck on you. I have been left to call the cops on them a few times to get the people above me to be quiet after 2 am. I have lived here three years so when I say every year it gets worse it truly does. The Helix/Philo is as ghetto as it gets without you being in the actual hood. Save yourself the stress and money and do not move here!!!!

Well thet told my son new appliance and new tub they did new appliance but new tub and new washing…read moremachine and dry they just got too sogn lease i am so disappointed its a lie too sign the lease i dont like lierd

The nicest family owned rental company in Starkville!read more

I've been here over one year and the bar, Stagger-In, has constant fights making a loud environment…read moreand flashing police lights at anytime of night. Cops will sit in our parking lot and prey & so will Apex Towing and even have fluctuations in their pricing depending on time of the day even if they're out rowing! Tried to sublease to another lady and they messed up all the paperwork on her end. I've been asking to talk to a manager for a week now about it, nothing. And not to mention they do not give clear stories as to why or how they don't update you of such. Predatory from every single angle. Can't get out of a lease unless it is a sublease which will indeed get screwed up anyways.

The maintenance guy is amazing. If you request maintenance on your portal, the issue is usually…read morefixed by the next day and finished while you are gone. Even with big things like a dishwasher are replaced in days. Love the pool for the fall semester, too cold rest of the time. Typically no one at the gym which is nice and coffee machine with whip is really good. Love the place would recommend, close to the district and classes. Never a problem with parking either