Back visiting family. Thanks to the staff that is taking care of my loved one. The Nurses and the…read morePhysical Therapy department have been working with my father trying to get him ready to come back home.

One of the most cleanest facility I've been to. I work for a hospice company and are in constant…read morecommunication with Kei-Ai with mutual patients staying here. The staff here really make a difference. They communicate well and really provide quality of care to their patients. I would gladly recommend this place for your family!

Harbor Post-Acute Care Center more than meets our expectations. Staff is uniformly attentive,…read morecaring, and diligent. Everyone there communicates well, which engenders confidence. Grateful for the entire team there.

I stayed here for 30 days after my ankle surgery. I received excellent care. The nurses were very…read moreattentive to all of my needs. My nurse Maria knew what I needed before I asked. She was great. She is a nurse who enjoys her job and it shows in her care and her personality. Even when she is very busy she always greeted me with a smile. The Physical therapy department is good. They were very effective and knowledgeable about my needs and I looked forward to it every day. Manny the Supervisor and all of his staff took great care of my PT needs. The administrative staff did everything I needed to prepare the home care I needed when I was discharged. The food is really good sometimes but not so good others. They did change the meals I didn't care for whenever I requested. If I ever needed care again I would go here.

The Facility is well managed. The nursing staff are very…read moreattentive and caring especially in the 200 section. Physical therapy was very helpful for my mother. Love the service provided by CNA Janetta

My grandmother has been a patient over the years starting in 2024. Our first experience was better…read morethan average which is not a great compliment. However, in understanding the employees have a thankless job, are probably severely underpaid, overworked and stressed, I cannot emphasize enough how better than average is a pretty solid compliment. My grandmother has now been a patient for over 3 months this time around. Most of the CNAs have been considerate and helpful and imho- they have the shittiest job, pun intended. I've watched how some of the LVNs and RNs act like it is not their job to assist when I've asked. I said some. Most of the staff I encounter smile and act friendly. When it comes to the care of another human being, my belief is everyone who works there is responsible in some way. The facility itself has too many patients crammed into a room. I'm sure there's many *reasons* for this, but I just wanted to share that it seems unkind. The floors are always shiny so the cleaning staff are doing a great job. The food is miserable according to other patients. The activity center is a great place to be since everyone in there seems the most happy!

So to start, I wanted to write this review to be one of the most recent ones because I personally,…read morewas super skeptical to place my dad here after an extensive stay at a TERRIBLY staffed and neglectful hospital and reading previous reviews of this facility really did give me a bad feeling. I thought maybe it's best if I checked it out myself in person, and I'm so so glad I did. Quick background: I've never been to a skilled nursing home so I didn't know what to expect. I was desperate to find a facility quickly since insurance was discharging my dad out of the hospital almost immediately. But just because I was desperate didn't mean I wanted to settle for just any facility. I still knew that I wanted to find a safe and attentive location for my dad to stay at. I visited another location and from the start, the vibe was OFF. The administration was hounding down the insurance info and insisting I send them my dad's cards via text to release him already from the hospital. None of the staff was attentively going to the patients when they'd request for them. The patients were allllll in wheelchairs, not one patient was walking or moving around. It smelled terrible in there and the lighting was so poor. It looked so run down. On my way to Earl wood, I kept praying that this would be everything I was looking for in a facility for my dad and that it would be completely different from the last place I had visited. Thank God I came in person and didn't go based off the reviews online. The staff was amazing from the start. Christina was sooo kind to show me around the facility and a quick run down of how things work here. The staff was very friendly and kind to have us there, the patients were all so nice and active. Some in wheelchairs, others walking, others just hanging out. There was a sense of effort from healthcare administrators and life in this facility. The lighting in the facility was definitely brighter than the last but the first thing I noticed was the patio and outside area. It was so nice and peaceful looking that I instantly knew my dad would love something like that. When I decided this would be a great fit, I felt so confident and great that this would be the best choice to have my dad come to. I called my family and let them know that he would be accepting the offer for this location and he got transferred within the next couple of days. Ever since arriving here, the staff has been nothing less than GREAT. They are so attentive to my dad's needs, they are beyond amazing at communicating when any changes or questions arise, they are quick to explain and comfort any concern we have. They even had a luau the first weekend of being here! So so fun and cute, I loved it. My dad thoroughly enjoys it here and says it's sooo much better than what he imagined it to be. The ambience and the energy has been nothing to what I expected it to be like and the reviews online were definitely outdated so I felt leaving a new review would freshen up the info and rating on this facility because at first glance of solely reviews, it leaves hesitation. DON'T BELIEVE ALL REVIEWS. Visit the location! Ask questions! Im so so grateful for the team helping us through this difficult time and confusion that can be so tricky to navigate all back end stuff of paperwork and whatnot. I'm sooo grateful for the care and compassion he's received here. THANK YOU SO MUCH to Mary Ann, Christina, Mikayla for the generous and huge amount of help and understanding throughout all of this!!

Mom went here when she was still doing rehab, before she was able to be released back home. I took…read moreaway a star because of some things that bothered my mom and I, but overall, mom liked the place, and they took good care of her during a hard time. My mom loved the food, and eating meals in the dining room and watching TV there. She would talk to her room mate about anything and everything. Mom loved the people who did physical therapy, and the patience and motivation that they brought to the process. Mom loved the times when they did "Happy Feet", and she would tell me, "Oh Mijo, you missed happy feet today!" Mom did mention that some of the staff would be hurried and impatience when changing her (the night shift). They didn't give me the date of when her Medicare benefit was depleted, and the place looked a little shabby, especially the bathroom between her room and the next. While this place wasn't my first place initially, I'm glad we went here.

There are no words that can truly express my gratitude and appreciation for the team at Pacific…read moreCare Nursing Facility. My grandmother spent the last several months of her life there, and she was given such compassionate, dignified, and loving care. She formed meaningful connections with the nurses, enjoyed participating in activities, and always looked forward to her meals. My grandmother, who meant the world to me, was diagnosed with pancreatic cancer at the age of 93. When she was first diagnosed, she needed a level of care that I was unfortunately unable to provide because of difficult family circumstances. On the day she arrived at Pacific Care, I was overwhelmed with anxiety, fear, and stress. I remember snapping at the very first nurse I met. Instead of making me feel like I had made the wrong decision, that nurse met me with understanding and compassion. She recognized my emotions, listened to my concerns, and immediately reassured me that my grandmother would be well cared for. Throughout my grandmother's stay, every one of those promises was fulfilled. I want to commend each and every nurse and staff member at Pacific Care, especially those who cared for my grandmother every day. Their communication was always consistent, they treated everyone with empathy and respect, and they brought genuine joy not only to my grandmother but to the other residents as well. It was clear that they cared deeply about the people they looked after. They took the time to learn who my grandmother was beyond her diagnosis. Every day they made sure she had the newspaper so she could work on her Sudoku puzzles, catch up on current events, and look through recipes that she loved talking about. They would bring her tea, chat with her throughout the day, and even share some of their own family recipes with her. Every time I visited, the staff would smile and tell me how much they loved my grandmother. They would laugh as they told me she loved filling them in on all the latest gossip and stories while they worked. Those conversations became such an important part of her day, and it meant so much to know she wasn't just being cared for, she was genuinely known and loved. My grandmother took great pride in being one of the oldest residents at the facility while taking the least amount of medication. She loved sharing that fact with anyone who would listen, and the staff celebrated those little victories right alongside her. They made her feel valued, respected, and incredibly special. I was fortunate enough to spend holidays with my grandmother at the facility, and Valentine's Day will always hold a special place in my heart. Watching her enjoy a delicious meal while listening to live music was unforgettable. She sang along to every song and happily swayed back and forth in her wheelchair, dancing with the biggest smile on her face. It is a memory I will cherish forever. I will miss my grandmother's phone calls telling me she had won at bingo. I will miss hearing her excitedly tell me what she had eaten for breakfast, lunch, and dinner. I will miss hearing the staff call out, "Carmen, where are you going?" as she happily wheeled herself up and down the hallways. And my favorite response was always, "I'm going to take your grandmother home with me, we love her." Those little moments perfectly captured the love, humor, and warmth that surrounded her every day. My grandmother was truly loved and treated with kindness during her time at Pacific Care. The care, encouragement, and attention she received gave her the strength to keep fighting her cancer and every other illness that came her way. In my heart, I truly believe that without the incredible team at Pacific Care, her life would have been much shorter. More importantly, I don't believe she would have experienced the same peace, comfort, and dignity that she found there. The day I came to collect my grandmother's belongings was one of the hardest days of my life. Even then, the staff handled everything with such care and compassion and they neatly packed everything up for us. They welcomed me inside, allowed me to thank them, and reminded me that I was family. Knowing that I am expecting my first child, they encouraged me to take care of myself and my baby. Even in the midst of my grief, they continued to show me the same kindness they had shown my grandmother. To the entire Pacific Care team, thank you. Thank you from the bottom of my heart for giving my grandmother a beautiful final chapter filled with love, laughter, dignity, and genuine compassion. Thank you for treating her like family and for making sure she always felt seen, heard, and cherished. Thank you for giving me peace of mind, knowing she was always in caring hands. The memories you gave her and the memories you gave me will stay with me for the rest of my life. Your kindness will never be forgotten.

My husband has been in Pacific Care in Long Beach for 5 months now some of the staff has been very…read moregood to him some of the nursing staff is lousy he's been in pain they don't do a lot of physical therapy on him which he needs and nothing hardly has been done

When my family member was placed at Driftwood, he was in terrible shape . They got him back to…read morehealth in no time. To me it was a miracle they did on him. The care was excellent and all of the staff was kind and respectful. Like Julie, Dollywood, Daniel, Christian, Fia, Tanya, Miss Green, Irene, and the count less staff that is here. Especially the therapy staff!! Thank you all for such great care of my family member!! Mikhaela!!

Irene the case manager or social worker knows nothing unreliable hire new social worker that know…read morehow to do the job right .....

I would HIGHLY recommend Courtyard Care Center…read more I spent 1 month at Courtyard and was very pleased with the care they provided. Everyone I came in contact with was friendly, professional, and above all, caring. Shout out to CNA's, Olga, Jose, Carlos and Crystal. The Physical and Occupational Therapists were upbeat and full of motivation and praise. Shout out to Shelly, Celena, Mandy and Alex. Also Kim and Kat (PT Manager and Asst. Manager). Courtyard is very clean! All rooms were swept daily and deep cleaned regularly. In the rehab room, all equipment is wiped down with disinfected after each use. Food was what you would expect... (No Michelin Stars) but, the staff made sure you were satisfied and good about offering alternatives. There were a few mix-ups with medications when I first arrived, but those were straightened out immediately. All in all, very happy with our choice.

Since my review, management has employed more staffing. There is an effort to improve the food…read more With more staffing, there is more patient attention.

The people that I met here work extremely hard and I found them to be friendly and accommodating…read morewhenever possible. For the most part, I found them to be very kind, and most of them seem to truly enjoy what they do. My mother enjoyed the food very much, and the physical therapy she received was very helpful. I owe a special thanks to the entire staff, but among those that I am extra grateful to would be Florida, Gina, and especially Maira, who is one of the hardest working individuals I've met; She really went above and beyond on getting the assistance I needed with my mother's transition to a facility closer to my home in Orange County.

Our mother was in this facility , I would not recommend it. Not very clean, bad smell when you…read moreenter. We were very disappointed and got mom out of there as quickly as possible. I honestly think her nurse was very unkind and rude. I did confront her and told her she was not kind. Please visit your loved one daily, the care is not very good at this facility They ignore their patients at this facility Patients are ignored at this facility and patients are ignored.