Dr. Leemaster and his staff have been amazing! I always receive a friendly welcome from everyone…read more Prior to my appointment all charges are explained and printed out. When I come in for my appt they always tell me what is owed before I begin so there are no surprises. Overall a great experience!

I've been a patient here since 2016 and have always kept up with my cleanings four times a year…read more For years, the care was great, but since management changed, the quality of service and professionalism have gone downhill. Over the past year or so, I've had repeated billing issues -- told I had a large credit and owed nothing, only to get a bill the next month, then another for the same amount even after calling to fix it. I also had my worst filling experience here, where the cavity got overfilled, changing it's shape, and ended up getting a much more expensive and painful root canal to fix it. Today was the final straw. I had a 4:00 PM cleaning booked months ago and took time off work for it. At 2:06 PM, while in a meeting, I got a text asking me to confirm because someone else wanted my slot. Fourteen minutes later, they canceled my appointment via voicemail and gave it away -- no warning, no call, no mention of any new confirmation policy, not even the courtesy of enough time to check my phone. In nearly ten years, I've never missed an appointment and have rarely replied to reminder texts (I literally only have record of confirming once out of 4x a year for a decade), so this came out of nowhere. When I called, the manager was dismissive and acted like it was normal and acceptable to cancel a pre-scheduled appointment an hour before, which is absurd and awful customer care. People have jobs and responsibilities. Canceling with less than two hours' notice because someone else wanted the time I already committed to shows no respect or care for patients. Even their billing department takes longer than 14 minutes to return a call. I truly love several of the hygienists and have been loyal for years, but the management's lack of compassion, accountability, and basic customer service skills has made it impossible to recommend this office anymore. If you want a cleaning today, they might bump another patient for you... just don't count on keeping your appointment.

Had a fantastic experience my first time at Dr. Bird's office. My appointment was at 2:45, so I…read morearrived at 2:30 to fill out the paperwork. The waiting room is comfortable and clean with plenty of stuff to read. I was called back promptly at 2:45 and had x-rays taken. Dr. Bird then came in and went over my medical/dental history, then he examined me. They play music throughout the office, which I liked. By 3:00 I was getting my teeth cleaned by a fantastic hygienist named Belinda. Maybe the best teeth cleaning experience I've ever had. She's clearly very experienced and had a quick but thorough hand when it came to the teeth cleaning. Plus, I was pleasantly surprised to leave with an electric toothbrush when the first visit was over. Can't recommend this place enough and I know I've found my dentist for many years.

I was insulted by Dr. Bird by denying me dental service just because he did not feel comfortable…read morewith me. In my first visit to his office, he said that I needed to to pull my two tooths, so he scheduled me for that. So, when I went to his office the second time, he told me how can I help you today? I was surprised he aske me that because I was coming to extract my two teeth. So, I said don't you know why I am here today! Intuitively, he should have known why I was there and should not have asked me how can I help you today, as if he does not know what the plan is! Even, his secretary on the front desk, she wanted to make payment even before the service, I told her I would pay after the service is done! Terrible experience. To be fair, one of his employee was very nice and fair and helped, her name was Hailee, I don't know if the spelling is correct. One more thing, he took x-rays to all my teeth and charged my insurance like $ 215, my question is why did he do that if he was going to ask me to find another dentist! I am 70 years old and yet he treated me like that and the end he Shaked my hand! really Shame. he was really inpatient. Dentists must be patients with their patients! I am hurt!

I've been going here since a child and I've never had a bad experience. They are always super…read morefriendly and very attentive with patients

So.... Weird I would ever say this but... going to this dentist duo is a delight. The dentist,…read morehygienists and staff are all trained on latest and greatest dental technology. They are my go to source for all things mouth related. I have an asked about the purple toothpaste, which apparently does not work based on scientific data! Lol they have gotten me in for emergencies like chipped teeth and cavities for my kids. If so, something isn't working, they have a solution. Highly recommend this practice and have to many friends and family. There is never a wait because they have a lot of rooms and are very efficient in scheduling. I used to work for a periodontist so I know the level of organization that it takes to run a practice like this as efficiently as they do. Bravo, ladies! Great job.

I will never have a single bad thing to say about this place. The staff is truly filled with joy,…read moregrace and kindness. They treat you like family and even though I've become a regular, I've also seen them treat brand new patients as family as well. They truly care about their patients. And it doesn't hurt that their new building is as BEAUTIFUL as they are! They've made a move to a new location and they took the time to make the environment truly feel like home.

Went to this dentist for years- over a decade actually. Chelsea always did my cleanings and I was…read morealways pretty happy with her. One doctor had left this office and they got a new guy. Ever since then things were different. The last two times I went for a simple cleaning I was charged around $70. First time I was told it was for Xrays. Weird I had to pay out of pocket but I just accepted it. Went back earlier this year and paid MORE than the last time, it was $90 something for just a cleaning!? Then suddenly Renee informs me I'm out of network. Couldn't have told me this before? Especially considering I've been loyal to this office for 10 years?! I called to question it and they said they might've charged me for my DADS exam or something. I haven't been under his insurance in years. Renee was out of office so the girl told me they would call back and refund some of it. This was five months ago. Needless to say that refund never happened. Thanks okc smiles, I won't ever be back. Super upset I've recommended people here in the past.

The entire staff including the dentist Dr. Carmen are friendly, inviting, non judgemental, and…read morecaring. They have been an absolute joy to work with.

I was very happy with my experience here. The staff were polite and Dr. Carmen was awesome.read more

Root canal done improperly caused implant to have a tooth. I did not return to them after being…read morecharged $800 for a cleaning

DO NOT GO HERE. My children and I have Soonercare and have had it for over a year. Our BCBS was…read moredropped in Jan 2025. There was an issue with them billing Soonercare that I just found out about today bc I hadnt been available to receive their calls. Well, I receive a very hostile one today, in which they are refusing to release my children's dental records, that are legally ours, unless I give them a reference number from Soonercare proving to them that Ive fixed the issue. (I have called Soonercare many times about this same issue and was literally put on a call que for over an hour to get through to Soonercare Billing. This is really Summit Dentals Billing departments responsibility).So I called back asking for our records while I waited but the front desk and office manager refused to give me our records and got unnecessarily hostile and ugly with me. What's sad is that you cannot legally withhold dental or medical records due to an unpaid bill in the state of Oklahoma. But they obviously do not care about the law. I was in the process of getting it fixed for them, but now I want nothing to do with them. They also didnt send xrays out when my son had to see an pediatric orthodontist, so we had to get xrays again in the same month. I would never recommend this place based on this very UNPROFESSIONAL, RUDE, AND HOSTILE experience today. Stay away!

I had two teeth extracted in an emergency situation. I was beyond grateful for the time, care and…read moreconcern provided. From the moment I walked in the door, the people at the front desk were kind. Immediately worked me in. I had xrays done. Saw the dentist, she explained the necessity for the work to be done Immediately and explained the procedure. Within 15 minutes I was being prepared for the extraction's. The Dental Hygienist and the Anesthesiologist explained everything. Once the dentist returned she made sure I was ready and began the procedure. All the way through the procedure until completion the dentist was asking me if I was alright and if I needed anything. When done she prescribed the necessary follow up medication and antibiotics to prevent infection. I was given an after care bag as well as a follow up appointment for two weeks later. All the staff are polite, professional and truly care about the patients. Thank you and may The Lord bless you always. In Christ, Jennifer

The gave my friend a flat edged permanent crown on his canine. Essentially made his canine look…read morelike a molar. He paid almost a thousand dollars to get that tooth fixed just for them to make it not look right. Next level incompetence. They also would add on extra costs to what they would say his upcoming appointments were going to cost, always creating a problem the day of. Money-grabbing and inconsiderate to patients. Would recommend anyone to look for a deferent dental office.

Absolutely love this dentist office! Everyone is so nice and friendly and make you feel very…read morewelcomed in. They did a very good job on my teeth for my cleaning and is by far the best dentist I have been too. My daughter also loves going to see the puppy and is a very sweet girl who loves pets and makes you feel at ease if you're ever nervous!

This is the coolest office! I enjoyed my exam and the staff are easy to communicate with. The…read moreoffice is clean.

DON'T forget your wallet -- and hopefully your sense of humor too…read more My father just went back, and I'm hoping the back office experience is more pleasant than the front. I do want to say the young lady who initially checked us in was very kind and professional. That said, the heavy focus on payment is pretty off-putting for a new patient experience. When I scheduled the appointment, the receptionist was rude and repeatedly cut me off while I was trying to explain that my father has dual insurance coverage, including Delta Dental Premier as his primary plan, which covers 90% of the treatment he needed to be seen for. A friendly suggestion: when a patient is coming in for a consultation, it may be better to wait until after they've actually been evaluated by the dentist before leading so aggressively with financial discussions. It creates an uncomfortable first impression. At this point, I would strongly recommend considering a private practice over chain dentistry. I'll update again after the appointment.

Had teeth pulled (5 lower) They put in new top dentures, no problem. The tempory lower never fit…read more Too painful. Went in without appointment and they ground them down some. Still painful unless I completely fill them with adhesive. Back in, but everyone was out to lunch at 11:30. Also needed an appointment? She stated that right under the sign: "NO APPOINTMENT NECESSARY. "Friday I get a letter telling me that they are closing that office the next Tuesday. They owe me $3,500 Sent copy of letter to State AG yesterday. DON'T USE ASPIN!!

The entire staff are the best! The dentists and staff are very compassionatE and caring. Painless…read moredental procedures. I highly recommend Oklahoma Family Dentistry.

My new favorite dentist office. Very professional and detailed. I haven't been the best at taking…read morecare of my teeth in the past but the team made me feel at ease and were very compassionate. I still have plenty of care to be done and I'm actually looking forward to my next visit.