Had a fantastic experience my first time at Dr. Bird's office. My appointment was at 2:45, so I…read morearrived at 2:30 to fill out the paperwork. The waiting room is comfortable and clean with plenty of stuff to read. I was called back promptly at 2:45 and had x-rays taken. Dr. Bird then came in and went over my medical/dental history, then he examined me. They play music throughout the office, which I liked. By 3:00 I was getting my teeth cleaned by a fantastic hygienist named Belinda. Maybe the best teeth cleaning experience I've ever had. She's clearly very experienced and had a quick but thorough hand when it came to the teeth cleaning. Plus, I was pleasantly surprised to leave with an electric toothbrush when the first visit was over. Can't recommend this place enough and I know I've found my dentist for many years.

I was insulted by Dr. Bird by denying me dental service just because he did not feel comfortable…read morewith me. In my first visit to his office, he said that I needed to to pull my two tooths, so he scheduled me for that. So, when I went to his office the second time, he told me how can I help you today? I was surprised he aske me that because I was coming to extract my two teeth. So, I said don't you know why I am here today! Intuitively, he should have known why I was there and should not have asked me how can I help you today, as if he does not know what the plan is! Even, his secretary on the front desk, she wanted to make payment even before the service, I told her I would pay after the service is done! Terrible experience. To be fair, one of his employee was very nice and fair and helped, her name was Hailee, I don't know if the spelling is correct. One more thing, he took x-rays to all my teeth and charged my insurance like $ 215, my question is why did he do that if he was going to ask me to find another dentist! I am 70 years old and yet he treated me like that and the end he Shaked my hand! really Shame. he was really inpatient. Dentists must be patients with their patients! I am hurt!

I've been going here since a child and I've never had a bad experience. They are always super…read morefriendly and very attentive with patients

So.... Weird I would ever say this but... going to this dentist duo is a delight. The dentist,…read morehygienists and staff are all trained on latest and greatest dental technology. They are my go to source for all things mouth related. I have an asked about the purple toothpaste, which apparently does not work based on scientific data! Lol they have gotten me in for emergencies like chipped teeth and cavities for my kids. If so, something isn't working, they have a solution. Highly recommend this practice and have to many friends and family. There is never a wait because they have a lot of rooms and are very efficient in scheduling. I used to work for a periodontist so I know the level of organization that it takes to run a practice like this as efficiently as they do. Bravo, ladies! Great job.

The entire staff are the best! The dentists and staff are very compassionatE and caring. Painless…read moredental procedures. I highly recommend Oklahoma Family Dentistry.

My new favorite dentist office. Very professional and detailed. I haven't been the best at taking…read morecare of my teeth in the past but the team made me feel at ease and were very compassionate. I still have plenty of care to be done and I'm actually looking forward to my next visit.

Great Dr, and atmosphere. Staff there make dentistry an enjoyable experience. Dr is very attentive…read moreand thorough. Great work and do recommend. Cheers.

Catherine is a great dental hygienist . I always know my teeth are in good hands. : )read more

My family and I have been going to Dr. Carmen for 6 years and I personally wouldn't go anywhere…read moreelse. When you have an appointment, that's when you get seen. I've never spent more than 10 minutes in the waiting room. Which is nice when you need to get back to work. The ladies up front are super nice and very friendly and easy to work with. The dental technicians are thorough and gentle and Dr. Carmen himself is always personable and knowledgeable . If you hate going to the dentist like I do, this place makes it a lot less terrible.

I got a root canal on a bottom-left side tooth yet for some reason when I woke up my right side…read morecanine was shaved down in what evidently was a "cosmetic" enameloplasty. I'm mad and figuring out how to file a grievance.

I have been going to Norman Smile Center since 2005! I have had all of the hygienists clean my…read moreteeth and been seen by both Dr. Belknap & Dr. Campbell! This is the best dentists office I have ever had, and I do not favor the dentist in general! Their waiting area is very cozy & clean with a TV. The receptionists are both very sweet girls! The dental assistants are also amazing! I have had several procedures done in the office, to include, cleanings, fillings, caps & had custom whitening trays made. I have never had anything less than a pleasant experience! The staff genuinely cares about your oral health. I have the most sensitive teeth IN THE WORLD and they worked with me for a very long time to hit on every possible cause and cure until finally!!!! we found what worked! I love this office and wouldn't trust my smile to anyone else!

I was a loyal patient here for years, but unfortunately, my experience over time--and especially…read morewith my most recent visits--has been deeply disappointing and unprofessional. First, for years, the office consistently mispronounced my name. Even though I corrected them every single time I called to schedule or cancel an appointment and every single time I checked in at the front desk, they still never got it right. When I finally asked them directly to pronounce it correctly, they acted surprised, but even after that, nothing changed. My experience with the dental hygienists also got off to a terrible start. The first hygienist I saw used a bubble gum flavored polish on my teeth without asking me first. At my previous dentist, they always asked for a flavor preference. When I politely asked if I could switch to mint because I didn't like the bubble gum, she started slamming the cabinet doors and gave me a major attitude. I understandably asked to be switched to a different hygienist after that, but she would still consistently bring me back about 15 minutes late. Things escalated further when Dr. Campbell did a crown job for me. I was diligently making payments on the crown, but before even a single year had passed, the crown fell out. When I called for help, there was zero sense of urgency--they made me wait a week, leaving my tooth unprotected the entire time. When I came in to have it fixed, I was told I needed to be numbed, even though the crown and filling underneath were very recent. The dental assistant, Katie, was friendly, but lacked basic attention to detail. Throughout the appointment, she kept splashing water on me, poking me, and failing to clean out my mouth afterward. Communication was also chaotic: I asked Katie if I could use my CareCredit for nitrous gas, but she never followed up. Dr. Campbell had to go find out from the front desk herself, and neither of them knew the financing terms. Not wanting to waste more time, I just opted to move forward with it. The treatment from the staff completely shifted and became hostile after I stood up for myself and asked for my name to be pronounced correctly. The front desk staff, particularly Jenny, were completely unprofessional. When checking out, I asked about the promotional financing terms, and Jenny rudely told me that it was "not their job" to tell me and that I should have done my own research. Later, when I called back to have a different card charged and the CareCredit charge reversed, Jenny told me it would take several days because Ginger was not there. I said okay and hung up. Jenny then called me back with an attitude, demanding to know why I hung up and actually lecturing me on how I should have ended the phone call. When I calmly reminded her that she is not my mother and cannot police how I end a conversation, it was absurd. When I later texted them to cancel all my remaining appointments, they had the nerve to ask me if I was going somewhere else--which is wildly unprofessional and none of their business. Between the constant disrespect of my name, a hostile hygienist slamming doors over toothpaste flavors, a failing crown within a year, a sloppy procedure due to lack of attention, and outright hostility and unprofessionalism from the front office, I will never return and cannot recommend this practice to anyone.

Dr. Shannon is the best of the best! He never ceases to amaze me! I have great trust and confidence…read morein him! He always has a solution to every problem! I am happy to have him as a friend. He and his staff always give us VIP treatment! Very punctual man. Always sincere, caring and patient. He is also a funny guy, which is why he is the perfect doctor for children!!! But he is also extraordinarily smart and strategic, placing yourself at the hands of Dr. Shannon will be the best decision you'll ever make!!!

Orthodontist exclusively, is the best, the staff are the friendliest... always smiling..All the…read moreDoctors and staff ,make you feel like family... love love this place. It deserves more stars

Dr. Leemaster and his staff have been amazing! I always receive a friendly welcome from everyone…read more Prior to my appointment all charges are explained and printed out. When I come in for my appt they always tell me what is owed before I begin so there are no surprises. Overall a great experience!

I've been a patient here since 2016 and have always kept up with my cleanings four times a year…read more For years, the care was great, but since management changed, the quality of service and professionalism have gone downhill. Over the past year or so, I've had repeated billing issues -- told I had a large credit and owed nothing, only to get a bill the next month, then another for the same amount even after calling to fix it. I also had my worst filling experience here, where the cavity got overfilled, changing it's shape, and ended up getting a much more expensive and painful root canal to fix it. Today was the final straw. I had a 4:00 PM cleaning booked months ago and took time off work for it. At 2:06 PM, while in a meeting, I got a text asking me to confirm because someone else wanted my slot. Fourteen minutes later, they canceled my appointment via voicemail and gave it away -- no warning, no call, no mention of any new confirmation policy, not even the courtesy of enough time to check my phone. In nearly ten years, I've never missed an appointment and have rarely replied to reminder texts (I literally only have record of confirming once out of 4x a year for a decade), so this came out of nowhere. When I called, the manager was dismissive and acted like it was normal and acceptable to cancel a pre-scheduled appointment an hour before, which is absurd and awful customer care. People have jobs and responsibilities. Canceling with less than two hours' notice because someone else wanted the time I already committed to shows no respect or care for patients. Even their billing department takes longer than 14 minutes to return a call. I truly love several of the hygienists and have been loyal for years, but the management's lack of compassion, accountability, and basic customer service skills has made it impossible to recommend this office anymore. If you want a cleaning today, they might bump another patient for you... just don't count on keeping your appointment.