Awful billing and business practices. They did not tell my daughter what it was going to cost for…read moreher cleaning. We had changed insurance and it was going to cost 400 just for a cleaning. I get the bill, dispute what I could since they didn't tell us upfront how much it was going to cost. I would've changed to an in network provider. I made payments towards the bill...then they credit me back my payments. If you want my money then don't give it back to me. Will never recommend them to anyone...ever.

My recent visit to Dental Edge of Norman was the best dental appointment I ever had!!! Every…read moreemployee accommodated me and my family in any way possible! Marylllely, my hygienist, is the sweetest person there! And one of the most empathetic people I know! I am most happy to call her my friend and always look forward to seeing her! Brylie, the office manager, is a smart and exceptional young woman. It's always a pleasure talking to her! Rachel, another hygienist, took care of my family. They like her very much! And last but definitely not least, our dentist, Dr. Fazli. He is a wonderful, well-mannered gentleman and a professional dentist! I definitely recommend everyone to visit this cozy little place as the people working there are professionals (and kind)!

Dr. Leemaster and his staff have been amazing! I always receive a friendly welcome from everyone…read more Prior to my appointment all charges are explained and printed out. When I come in for my appt they always tell me what is owed before I begin so there are no surprises. Overall a great experience!

I've been a patient here since 2016 and have always kept up with my cleanings four times a year…read more For years, the care was great, but since management changed, the quality of service and professionalism have gone downhill. Over the past year or so, I've had repeated billing issues -- told I had a large credit and owed nothing, only to get a bill the next month, then another for the same amount even after calling to fix it. I also had my worst filling experience here, where the cavity got overfilled, changing it's shape, and ended up getting a much more expensive and painful root canal to fix it. Today was the final straw. I had a 4:00 PM cleaning booked months ago and took time off work for it. At 2:06 PM, while in a meeting, I got a text asking me to confirm because someone else wanted my slot. Fourteen minutes later, they canceled my appointment via voicemail and gave it away -- no warning, no call, no mention of any new confirmation policy, not even the courtesy of enough time to check my phone. In nearly ten years, I've never missed an appointment and have rarely replied to reminder texts (I literally only have record of confirming once out of 4x a year for a decade), so this came out of nowhere. When I called, the manager was dismissive and acted like it was normal and acceptable to cancel a pre-scheduled appointment an hour before, which is absurd and awful customer care. People have jobs and responsibilities. Canceling with less than two hours' notice because someone else wanted the time I already committed to shows no respect or care for patients. Even their billing department takes longer than 14 minutes to return a call. I truly love several of the hygienists and have been loyal for years, but the management's lack of compassion, accountability, and basic customer service skills has made it impossible to recommend this office anymore. If you want a cleaning today, they might bump another patient for you... just don't count on keeping your appointment.

I normally try to give businesses grace, especially healthcare offices, because I know how busy…read morethey can be. But my experience with the front desk staff at Oklahoma Dental of Yukon was deeply disappointing. First, I want to be clear that the dentist and the rest of the staff have been incredibly patient, kind, and understanding throughout a very difficult process for our family. My mother-in-law is currently going through the process of having all of her teeth removed, and she is also suffering from dementia and has recently lost the ability to walk. The dental team has been wonderful with her during a very emotional and challenging time. Unfortunately, the woman at the front desk--the first person you encounter when you walk in--showed a complete lack of compassion. I have been bringing my mother-in-law to appointments here week after week, so the staff has seen firsthand the struggle she's been going through. During our most recent visit, my mother-in-law accidentally took one hit from her vape while sitting in the waiting area. Because of her dementia, she genuinely forgot where she was. Instead of quietly or respectfully addressing it, the front desk woman loudly yelled across the room, "ARE YOU VAPING?" My mother-in-law looked embarrassed and immediately said, "Yes, I'm sorry." Rather than showing any understanding, the woman snapped back, "This is a dental office," and then continued giving US dirty looks for the remainder of the visit. When I wasn't even involved. Let me be clear: my mother-in-law knows not to vape in public. This was not someone being disrespectful--it was someone with dementia who momentarily forgot where she was and immediately apologized. Healthcare environments should show compassion, especially toward elderly patients and those struggling with neurological conditions. While the dentist and clinical staff have been wonderful, the treatment we received from the front desk that day was unnecessarily humiliating and lacked basic human kindness. I sincerely hope the office addresses this, because the rest of the team truly deserves better representation at the front desk.

Front desk lady is incredibly rude, not only to me but to my (adult) children when they come in on…read moretheir own. Bring back someone like Diane or make Keely the front desk person. We are tired of the dirty looks for no reason. Dr mesikepp and his hygienists are great. Deanna at check out is super sweet. Front desk chick makes me want to find a new place to go to.

Had a fantastic experience my first time at Dr. Bird's office. My appointment was at 2:45, so I…read morearrived at 2:30 to fill out the paperwork. The waiting room is comfortable and clean with plenty of stuff to read. I was called back promptly at 2:45 and had x-rays taken. Dr. Bird then came in and went over my medical/dental history, then he examined me. They play music throughout the office, which I liked. By 3:00 I was getting my teeth cleaned by a fantastic hygienist named Belinda. Maybe the best teeth cleaning experience I've ever had. She's clearly very experienced and had a quick but thorough hand when it came to the teeth cleaning. Plus, I was pleasantly surprised to leave with an electric toothbrush when the first visit was over. Can't recommend this place enough and I know I've found my dentist for many years.

I was insulted by Dr. Bird by denying me dental service just because he did not feel comfortable…read morewith me. In my first visit to his office, he said that I needed to to pull my two tooths, so he scheduled me for that. So, when I went to his office the second time, he told me how can I help you today? I was surprised he aske me that because I was coming to extract my two teeth. So, I said don't you know why I am here today! Intuitively, he should have known why I was there and should not have asked me how can I help you today, as if he does not know what the plan is! Even, his secretary on the front desk, she wanted to make payment even before the service, I told her I would pay after the service is done! Terrible experience. To be fair, one of his employee was very nice and fair and helped, her name was Hailee, I don't know if the spelling is correct. One more thing, he took x-rays to all my teeth and charged my insurance like $ 215, my question is why did he do that if he was going to ask me to find another dentist! I am 70 years old and yet he treated me like that and the end he Shaked my hand! really Shame. he was really inpatient. Dentists must be patients with their patients! I am hurt!

I will never have a single bad thing to say about this place. The staff is truly filled with joy,…read moregrace and kindness. They treat you like family and even though I've become a regular, I've also seen them treat brand new patients as family as well. They truly care about their patients. And it doesn't hurt that their new building is as BEAUTIFUL as they are! They've made a move to a new location and they took the time to make the environment truly feel like home.

Went to this dentist for years- over a decade actually. Chelsea always did my cleanings and I was…read morealways pretty happy with her. One doctor had left this office and they got a new guy. Ever since then things were different. The last two times I went for a simple cleaning I was charged around $70. First time I was told it was for Xrays. Weird I had to pay out of pocket but I just accepted it. Went back earlier this year and paid MORE than the last time, it was $90 something for just a cleaning!? Then suddenly Renee informs me I'm out of network. Couldn't have told me this before? Especially considering I've been loyal to this office for 10 years?! I called to question it and they said they might've charged me for my DADS exam or something. I haven't been under his insurance in years. Renee was out of office so the girl told me they would call back and refund some of it. This was five months ago. Needless to say that refund never happened. Thanks okc smiles, I won't ever be back. Super upset I've recommended people here in the past.

They are nice cause me Teeth are horrible but I ask for a…read morecall back never received it with makes me feel if o don't have the cash they are not interested in helping

I have been battling deterioration of my teeth for years. Many dentists have said I would have to…read moreget implants or dentures with costs exceeding $20k. I went into Dentistry by Design. We talked about my results. Edward came in and ensured me that if there was a way to get me taken care his staff could do it. This being said calls were made to insurance, we talked options. I had my extractions a week before Christmas2023. Was it a great experience? Considering everything it was not that bad. I was told what to expect with detailed instructions. Now it is May2024. I have been in for adjustments. Edward was correct there are many changes during the recovery time. I called on Monday and they had a chance to get me in on Tuesday morning. My alignment has changed so much. Edward took care of me and knew what needed to be done. They did a hard realign that day. I went in and they took care of the sensitive spots. I am one that will not complain, but I did my part in showing them where I felt it, and they fixed it. I am very fortunate to find a great practice that is doing their craft with compassion and understanding.

The best dental experience I have had. All the staff were so kind and understanding. Completely…read morepain free visit!

Friendly, knowledgeable, professional dentist, assistants, and administrative staff. I recommend…read moreHomsey Family Dentistry to everyone.

Dr Nail & staff have been great for me over the past 10 years & have provided great dental care for…read moremy kids. We have had to have a root canal and cavities done on both kids. Him & his staff really stepped up and helped ease the worries of my little ones and did a fantastic job. If you're looking for a place that can do it all look no further, him & his staff have done it all for me & my family braces, fillings, root canals, etc. Custom Dental of South OKC is your one stop for it all

I had my crown done by dr nail and it was a horrible experience. Wondering if these reviews are…read morepaid or what. It's really important that a dentist and the staff is gentle with the patient especially it concerns their mouth which is a sensitive area. Dr nail and Kelley were not gentle when treating me; mouth was sore cause of all the pulling my mouth recklessly. My card was charged when crown fitting hadn't happened. Crown was also not fit right. Staff person julyssa is very rude. Dr. nail also did not giving me a hygiene / follow up plan to care of my teeth. Plus very expensive. I suggest going to dental depot they have great staff and very affordable and very nice.