Me and my daughter have been Brammer patients for 4 years and have been satisfied until recently. Anytime there is additional work discussed outside of normal cleanings a proposal is presented to me. After seeing what my insurance covers and what the out of pocket expenses are going to be, I make a decision whether to have the work done or not. There has never been a conversation regarding a payment plan or having a balance due once I leave the office. I have been getting balance due ($840) notices from work done from over a year ago. I receive emails and text messages that don't allow you to respond or contact anyone in their billing department. I called their office in Norman, OK and talked to the office manager who would not help and started getting upset that I wanted contact information to discuss the issue. She would only say that Noone in their office could help and that they have a woman who handles their billing. This person comes to their office once a week and is very busy and that I would have to wait for her to contact me. Interesting way of doing business. Agree on a price, a year later add $840, only option to make the payment but no way to discuss how this happened and be treated in a rude manner by their office manager who refuses to give you billing contact information. Not sure what options I have at this point besides contacting someone outside of Brammer. Attorney General, BBB or small claims court. read more