Made an appointment for 1 pm today with Jeremy to repair 2 doors, and he called to do the repair…read moreover 2 hours early. I let him know I can't do that early, and he was extremely rude, giving attitude. He kept saying he had nothing else to do and needed to come now. I said I need to keep the 1 pm appointment. He said he might be there or he would try to be there. I said you can either be there or not so which is it. He said I can't be there and told me to call the company if you have an issue with it.

I had a great experience at Willis Kleine with a recent purchase of an amazing bathroom vanity. In…read morethe showroom, Barbra and Zack were incredibly helpful, knowledgeable, and polite. They went out of their way for me in getting exactly what I was looking for. Besides exceptional customer service, the showroom had an impressive array of high-end fixtures, unique to Louisville. 5 stars

I had a fantastic experience with Nick Wilson at the Bishop Rd location in Louisville, KY. As a…read moreproperty manager, the last thing I want to hear first thing in the morning is that our 100-gallon commercial water heater has broken down. I called Plumbers Supply and reached out to Nick Wilson, who was incredibly helpful in finding exactly what I needed. I give him 5 out of 5 stars for customer service. I will contact Nick again for my plumbing needs. Thank you, NICK, for all your help! -Lochwood Apartments

Rachel and Evan were helpful with my York part warranty today, quick and easy process. Not Darrell.read more

I am REALLY happy that we have a hardware store again in La Grange - much more convenient than…read moredriving into Louisville multiple times a weekend when you have a project you need to get done and don't get everything on trip #1! This is an independent franchise so I get to support a local business while still having a great selection and competitive pricing. Customer win on multiple levels. I needed to go in for an outside drainage solution before the rain hit. I went in by myself and the folks behind the counter collaborated with me to find a price-friendly solution that fit my needs and was simple to install. I never felt intimidated (unfortunately that's still a reality in some places) and would have no problem going back for my next project (and there is ALWAYS a next project...). PS - the person behind the counter (owner?) was explaining to me that they get a really great deal on paint, a white label brand of the expensive stuff at a steady ~20% off. In case that's a project YOU are ready to start, definitely check these guys out.

I was looking at them for installing an in ground pool and I decided not to at this time due to…read morethey have not installed many fiberglass in-ground pools, in my opinion, by the number of reviews I could find posted, so I went with others. But I tried to get them to build a roof onto a pergola I was to build. Now I understand their apprehension, but my reason for not recommending them is they would not get back with me, I had to call them multiple times with no response. Very poor communication skills.

Above and Beyond - Outstanding Service from Louisville Countertop!…read more I can't say enough great things about Louisville Countertop! That experience was amazing but even more so- Even though we didn't buy our bathroom backsplash from them, the owner still stepped in to help when it was damaged during transit. He repaired it quickly and professionally--and when I asked how much we owed, he simply said, "No charge--just enjoy your new house." That kind of kindness, integrity, and community spirit is rare these days. He had absolutely no obligation to help us, but he did it anyway, and with a smile. It speaks volumes about the kind of business Louisville Countertop runs. If you're looking for quality work from people who truly care, this is the place. We'll definitely be coming back for any future projects. THANK YOU for going the extra mile!

If I could give more stars I would! My wife and I are so please with the entire experience! The…read morestaff and installation team were fantastic, answered all of our questions, helped to pick out the items we wanted and everything was done so professionally and timely! I can't believe the difference in my kitchen now that the new countertops are in. The granite was installed in about 1 hour and it is PERFECTION. I will 100% use them again in the future Thank you so much!

The sales process was easy to navigate and the selections were substantial. I was in the midst of…read moreremodeling the room and carpet was the last piece of the puzzle. I had already removed the old carpeting and padding. I have a home sound system and the day of the measurement, I asked the gentleman if my plans to run wires are around the perimeter of the room would work for installation. I was told yes, no problem. I spent several hours running the wires and securing the to the subfloor. I took pictures of what I had done and took them to the Korfage location and showed them to the same gentleman that had done the measurements and he again assured me that was not a problem. Day of installation and the installers arrive and tell me those wires were absolutely not going to work. I watched as they pulled all the wires I had carefully laid and ran them down the center of the floor which I had tried to avoid as I feared they will be visible after the carpet padding gets packed down after foot traffic of the course of a few years. Very frustrating. For anyone who has read this far, your takeaway should be a few things. 1. Korfages has a great selections of carpet. 2. The sales process was easy as I took samples home which made the selection quite easy. 3. Their prices are a bit higher than the big box stores but buying carpet from a guy that was mixing paint the day before kinda offsets that issue. 4. Everyone that I dealt with at Korfhages were very nice. 5. My carpet looks fine, the installers were professional. 6. I'm not sure of why the disconnect between what I was told about the wiring by the measuring gentleman and the installers but that was frustrating. I hope I don't have a wire lump across my floor in a year or so. 7. Would I use Korfhages again? I think I would but I would likely ask some additional pointed questions.

What a great experience. Let me first say that I did my research. Our new home is 110 years old and…read morethe hardwood was in awful shape. The upstairs had pine which was painted brown in most room's and light blue in another. Pine is gorgeous even though it's soft wood. I really want to make sure that the company we chose would respect the age and take care of it. I had 3 estimates and Korfhage was competitive. We needed the entire house refinished with adding new red oak in two room's. This included the staircase. Patrick came out a couple of days after I reached out. He provided the estimate in a timely fashion. Stan and his crew were amazing. He educated us on the floors we had and respected the age/ quality. He knew his stuff. Patrick told us it would take possibly 1.5 weeks and it did. They knew we were on a time crunch because we were about to move in, and they accommodated. I would hands down use them again. They cared for our property, were thorough, and minus the dust which you can't avoid, they left the home in better shape than it was when they walked in. Highly recommend.

Earlier this week, Century installed our cabinets that we picked out some time ago…read more Karen didn't stop working with us once she had the sale and has been a great point of contact with Century. Any questions I've had leading up to the installation in the past few months, large or small, has always been responded to quickly, thoroughly and accurately. The delivery men were accommodating, friendly and on time - I appreciated their attention and attentiveness to our needs and consideration. Unfortunately, I didn't catch their names. The installation/delivery manager was in regular and consistent contact prior to the installation and worked with me when the flooring contractors were delayed and our timeline shifted. He said what he was going to do and made sure it happened without a hitch. Much appreciated. Ron, Heather and John were the epitome of professional, courteous and very capable contractors - something I'm sure you know that not all contractors are or care to be. With the stress of a major & expensive remodel, tensions are often high and fuses run short, but this crew's competency allowed me to focus on managing the rest of the contractors and hit my own milestones to keep this remodel on schedule. I want to thank your employees for their hard work, and acknowledge and commend Century's culture of professionalism; it hasn't gone unnoticed. I hope this praise finds its way to everyone involved and their superiors - they are great ambassadors for your company. I look forward to working with Century again.

We had an internet outage at 10 pm on a weeknight. My wife and I both work from home, so this was…read morea pretty big deal. I messaged James at Century and he was at our house at 9:30 the next morning and had us back up and running by 10:30. We really appreciate the service and their commitment to make sure the things they install are going to be reliable for you. Edit: Not sure why my location says I'm in Canada...this is for Louisville, KY.