I chopped off my pony tail when I was upset about my hair and went in for a fix. I saw Keith. He…read moreunderstood and we compared photos of what could work. Extremely knowledgeable about hair and different hair types which meant a lot to me. Usually people see that my hair is naturally curly and they just want to chop layers and layers in to accentuate the curls. I feel like my hair needs were understood by Keith. got my hair cut and walked away unsure as I always do after a haircut and put on my baseball cap. As the day went on I started understanding the haircut and realized that it's actually beautiful!! Tons of movement and a super cute sassy hairstyle!! The salon is very clean and professional. The receptionist at front was super cheery which helped calm my nerves before having to admit that I had cut my own hair and remove my hat. Very comfortable and classy salon. My hair stylist was such a joy to chat with and I will continue to go to roots salon. I love my new hair and I enjoyed my experience there today!! Highly recommend!

I didn't think I could get a haircut in the Valley without walking away wearing a mullet. Roots has…read moregreat staff and stylists who know how to cut hair. Prices are average, maybe not for the Valley but for most cities. Worth every penny. Go to Roots for style and elsewhere for mullets.

My stylist was Katie and both Katie and Paige instantly made me feel welcomed. We talked about…read morewhat I wanted and how it would look on me and then fun began. Since having gone to The Head Shed I've had a lot of compliments on how well the haircut suited me. Well done Katie.

service was ok, I've been there twice with 2 different hair dressers. the first lady did a great…read morejob and was very nice. the second lady was nice as well, but asked me what was wrong with my hair and why it "felt like that." I told her I was using conditioner my hair didnt agree with but she said that xouldnt be it and insisted it was something I did. anyways, the cuts were good though.

I had my hair done by Vanessa, and she did a wonderful job. I was very happy with the attention to…read moredetail she showed. Later, I realized I had left my wallet at the salon, but she promptly called me to return it. When I came to pick it up, everything was in place, and she wouldn't even accept the gratuity I offered. She is an honest person and a good professional.

I am traveling thru this part of the island and needed help with my Grey growing out. Vanessa did…read morea fabulous job and made me very happy. Lovely stylist and quick.

Took the time to pick the right colour for my hair I requested a inverted bob with low lights she…read morecame to my home where she was very easy to talk to and her attention to detail was amazing she also does my son's hair

The owner of Scorpio's was my hair stylist for 15 years. Not once did I have a bad hair colour or…read morecut. She was amazing. Lots of compliments from friends here and in Vancouver. It is rather funny that you continued to go to a stylist who wasn't doing your hair to your liking. You'd have thought you'd go some where else rather than wait a year. Telling a person with dementia to sit down and wait their turn, OMG, you obviously have never dealt with people who have dementia. The owner was being kind and also ensuring the client was comfortable. A little kindness on your part would help. Anyone can develop dementia and its a horrible disease. The owner of Scorpios has always been willing and able to accomodate people with disabilities. it gives them a sense they still are part of society and for awhile they feel happy and look good. Over the years I've seen her work with people with disabilities, including a family member. When one of her long term clients was in hospital and would not eat, the stylist went to the hospital to feed them and of course take care of their hair. You are not the center of the universe. Some people need extra attention and help. You didn't. You might take a few lessons from the owner of Scorpios As to your complaint about a $60 hair cut, that is a really good price. Don't try White Rock or South Surrey, it will run you a hundred or better. there are any number of business owners in the Valley who spend extra time and effort with customers/clients who need the extra mile. They are what made the Valley a nice place to live and a good place to have your hair done if you develop dementia

i had the owner as a stylist. she's a wonderfulbperson but refused to do my hair as I wanted it. I…read moretold her for a year what cut I wanted and she kept giving me the style I hate the most. she would NOT give me the hairstyle I wanted. she is always interrupted. the final time she was so distracted my hair was a mess why? because a woman with dementia stood there staring at me talking away and forcing her to hurriedly finish my hair instead of telling her to sit down and wait her turn. that combined with a poor haircut at $60 bucks a pop plus tip??? wow. I will never return now. I'm am an unhappy cfotmecustomer. pay attention to the one you are working on.

The staff was very friendly and had lots of experience. The space was very inviting. The service…read morewas excellent and affordable! My hair looked and felt amazing. I would definitely go back.

The friendliest staff and the best treatment I have had by far. They really take their time. I had…read morea manicure and pedicure and it was worth every penny. I will definitely be making this my new mani/pedi place. They also do waxing! Great experience, great place! Thank you!

Very disappointed with my last pedicure! It was a gift so l…read morehesitate to complain but the quality of the pedicure was about a 4 out of 10. I definitely won't be going back there. Not to mention that my pedicurist didn't speak a word to me and her face was always covered by her long bangs. Very unprofessional! Feeling ripped off!!!!!

Had a great experience and service with my Pedicures that Ivy did. Sadly she is not there so had…read moretwo manicures since with other staff and very poor manicures. I asked for no gel wanting to be able to remove it myself as I dont usually have manicures, but could not remove on my own so had to go back to salon. she tried to talk me into another manicure but said no, just remove. she did remove but buffed the nails leaving them in terrible shape. Will wait for Ivy to return!!