Went for a pedicure, honestly quite unimpressed. The care and quality of this service is very low…read more While removing my cuticles they cut my skin many times and when I flinched and said it hurt he continued to cut the same way. The massage was also not great, spent 80% of the time on my right leg and then 20% on my left which was very odd and uneven. Will not be coming back.

Well my daughter dragged me to get a manicure and pedicure June 2022. My first time ever. Well I…read morewent back for another manicure! Love the attention to detail. The hand and arm massage. Plus I had a flower added to my ring fingers. Stop in. You will be pleasantly pleased.

I had an amazingly fun afternoon here. My friend was visiting from out of town and her daughter…read morerecommended Glossed. The woman who I think was the manager was friendly and helpful (she helped me pick out a colour as well - even after I sat down she brought options over to me while my feet were soaking). The technicians were fun and did good jobs - but I had noticed that the last 3-4 pedicures I've had (I travel a lot and seldom go for pedis so they're all in different places) don't do a great job of callus removal - so maybe times have changed since I used to come out with baby soft feet (or maybe my feet are past the baby soft stage of life ) But the experience was great and we ended up playing a fun game - can't share my secrets with you but staff and other clients all played along and everyone was smiling!) I would go back again - everyone was so nice and the massage and hot stone and hot towel was wonderful!

Owner of glossed nails is always on site. She is so awes. Always makes sure the client is happy and…read morewilling to go above and beyond. Great lady .... Awesome lady ... great nails... never disappointed.,Zi prof and so kind. I love her.

Love this salon! They've got it all in one location: spray tan, tanning beds, eyebrow tinting,…read morewaxing, hair stylists and tattoo make up. All of the stylists are extremely kind and wonderful to talk with. Ask for Sofia - she's wonderful!

Very disappointed by the behavior ...almost as if I was taking orders and this has nothing to do…read morewith a language barrier. The fluency is on point. "Do this, go there, sit down, go wash", no eye contact when talking. I got a manicure that was done within 10' with no soaking, no massage or lotion applied. I was told to get up and wash and apply lotion myself. He didnt even bother letting me know that my service was done, he literally got up and left. Very rude and dirty tables too. Would absolutely not recommend.

These guys are expensive and rude. My daughter got a gift card for her birthday and went to have…read moreher nails done with her friends. When she gave them the gift card they told her it was fake and she was made to pay cash...she's 14 and all she had was her birthday money. They told her the card (given to her by her aunt) was fake and worthless and her aunt was a cheat. She came home crying and so upset she was shaking. Turns out her aunt had bought the gift card at another one of their locations nothing wrong with it they just don't have records between shops despite having three locations! My daughters nails were also poorly done and starting chipping right away. They've lost all our business. Disgusting and I suspect had the girls had an adult with them none of that would have happened. Nevertheless we got a full refund for her but didn't receive an apology of any kind.

Had my hair done here the time before last. I thought my haircuts was good. The service and staff…read morevery friendly.

The business delivers on all tributaries of service, quality, price point and professionalism…read more Lauren is gorgeous, skilled, smart and attentive. My experience there would suggest that the staff has the correct recipe to wrangle repeat clientele. Once again, Lauren is a goddess.

Bob, my hairdresser was amazing. He did an amazing job on my troublesome hair. And having Aveda…read morehair products was a bonus. Friendly people, I will definitely be back. Also clothing available, definitely go, check it out. It's a funky place, loved it, in downtown Courtenay.

From the owner: We are a family owned AVEDA Concept hair and esthetic salon. Our services range from colour, cuts,…read morehair styling, manicures, pedicures, facials, eyelashes, brows, and tints. Our shop is also an exclusive AVEDA boutique, offering a range of AVEDA products.

The staff was very friendly and had lots of experience. The space was very inviting. The service…read morewas excellent and affordable! My hair looked and felt amazing. I would definitely go back.

From the owner: At True Dimensions Salon EFXZ, Courtenay, we believe everyone deserves quality pampering at…read morereasonable prices. Whether you're looking for a unique cut or something more traditional, our team of stylists can accommodate your needs.

I chopped off my pony tail when I was upset about my hair and went in for a fix. I saw Keith. He…read moreunderstood and we compared photos of what could work. Extremely knowledgeable about hair and different hair types which meant a lot to me. Usually people see that my hair is naturally curly and they just want to chop layers and layers in to accentuate the curls. I feel like my hair needs were understood by Keith. got my hair cut and walked away unsure as I always do after a haircut and put on my baseball cap. As the day went on I started understanding the haircut and realized that it's actually beautiful!! Tons of movement and a super cute sassy hairstyle!! The salon is very clean and professional. The receptionist at front was super cheery which helped calm my nerves before having to admit that I had cut my own hair and remove my hat. Very comfortable and classy salon. My hair stylist was such a joy to chat with and I will continue to go to roots salon. I love my new hair and I enjoyed my experience there today!! Highly recommend!

While I did get a very good haircut I won't be returning, I found the prices prohibitive at 78$…read morefor a haircut?