We had a pretty negative experience with WCP. We were very interested in enrolling our daughter so…read morewe ponied up the $95 registration fee, did their extensive paperwork, and even completed a half-day work shift (when I could have been working a paid shift at my job), climbing onto the roof to clean it up and cutting back blackberry brambles from the fence.
We attended an "Ice Cream Social" before the start date to meet the teachers and get a feel for the place. While the instructor that spoke with us was very nice, the one who would actually be teaching our daughter was fairly aloof and didn't make any attempt to even meet our kid. It's not like it was busy, either. Oh, and we were never offered any ice cream.
However, due to a work schedule change, WCP's hours didn't end up working out for us so we never sent our daughter there after all. We politely asked that they return the registration fee and was promptly turned down. Oh well, it happens... right? Que sera sera.
Yet they still had us in their system, and would send us emails from time to time. When we got one about a summer school program still having slots open, we thought, "Oh, THIS we can use!" We eagerly contacted them and was told that yes, there were still spots. However, due to insurance snags, they would not be able to enroll our kid at all. Whaaat? After all those spam emails, a completed registration form, $95 fee, work party, and ice-cream-less Ice Cream Social?
So we replied to "The Board's" email to respectfully ask for our money back (again), explaining all of our grievances and experiences with them, and pretty much begging them since we're pretty broke. Now it's been nearly a week, and not even the courtesy of a "no" or any type of reply at all. Unprofessional and disrespectful.
Just keep in mind that, if you have any problems with WCP administration, expect the runaround and lengthy delays in communication. There's a clear lack of empathy and professionalism here which can be a real pitfall for most people.
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UPDATE:
After nearly 2 weeks, they finally replied to our email and said they'd vote on it at their August meeting. They followed up August 8 and told us that they were not willing to make an exception, citing the fine print in their application packet.
Since they took a vote, an exception clearly could have made.... but it wasn't. They hid behind fine print instead of doing what was right. We're a low-income local family that's new to the area, we did our work party, and practically begged for our paltry $95 back (which is, unfortunately, a lot of money for us... two weeks' groceries, gone gone gone). Thanks, WCP.
They could have at least offered apologies and sympathy, but their email was officious, cold, and entitled. Not what we would expect from an institution representing the Olympia community, which we've otherwise found to be quite welcoming and awesome. Thanks for nothing, WCP.