Brad completed an inspection for my home purchase in Libby. He was a bit rude but that's fine and…read moreeasy to mix with efficient. He confidently asserted how "fine" the breakers were and "that's just how they are build now." He was astoundingly wrong with shorts and overheating all over the place. I don't know if he was incompetent or just dishonest covering for a friend, but I am also not sure which is worse. I would not trust him with repair or advice.

Ben is a nice man and WHEN he shows up does good work. Called him last year to clean my stove…read morepipe. After several cancellations, on his part, he finally showed up. This was over several weeks. Called him this year to schedule a cleaning and the same thing happened. I waiting around at my home for him several times, no show. I would not recommend him. You can't count on him showing up and he is obviously poor management of his time and does not communicate to his customers.

I was recently in town visiting my parents house, and their washing machine was in need of repair…read more Doug was very friendly when I called, told me what he thought the problem might be after I described it, and said he'd have the part in question in a couple days. Doug came out to my parents house while I was still in town, got to work quickly, and had the washing machine up and running in no time! Additionally, Doug was VERY friendly, had lots of conversation, and was incredibly knowledgeable and competent. He's a veteran, and still working every day because he enjoys it. It is clear his 40+ years in the the repair industry have given him the know how to effectively fix most, if not all types of appliances. I can't recommend Jensen's Appliance Repair enough, and I thank Doug for taking care of my parents. Side note, his price was very reasonable, I'd have paid more for what he did and the level of service I received.

These guys are great! Got me in quick and were able to fix my dryer same day! I would use IV…read moreAppliance Clinic again!

My refrigerator was making a new sound and it wasn't keeping cool. The thermostat said it was 63…read moredegrees. Phillip came out and immediately knew what the issue was. The board had worn out. Phillip ordered a replacement part. It was here much sooner than expected so Phillip under promised and over delivered . My refrigerator is working again. Thank you Phillip

Great service. Joel had the problem with our gas range figured out within minutes. It's been…read moreoperating flawlessly since. He was prompt, called when he was on his way, and arrived right when he said he would. Friendly, professional and knowledgeable. Also, he was able to come out in kind of an urgent situation about a year ago when we had a leak in the line to our gas BBQ. He'll definitely be our 'go-to' guy for any future appliance repair.

Joel was great and friendly . He was super efficient and had…read moremy washer fixed in a couple minutes.

Cannot recommend Neon Appliance enough. As most of us know,…read morea big box store (to remain unnamed) likes to sell appliances but then book out months to come help when there's an issue. Don't bother calling them anymore, call Neon. They got me in the same day! Edward was professional, explained everything and the prices seemed very fair. They got the part in and replaced within one week! I'll always call Neon first!

Called Neon about getting our 24-year old garage fridge/freezer fixed. The fridge wasn't cooling…read more The woman who answered the phone asked me the make, model number and the issue. She told me their rate, which seemed reasonable. Edward came out. He wasted no time getting to work. Edward found the problem, showed it to me and gave me an estimate. It was cheaper to fix it than going through the hassle of replacing it with another used one. I highly recommend Neon and Edward for your appliance repairs.

He asked me my address He found our place. It's not easy to…read morefind!! He's very professional and straightforward. I have decided to have him fix my wash machine .

I verified my appointment the night before due to the fires. I even asked if maybe if it was…read morepossible to get it a little sooner and they said they thought they could handle that. I waited from 10:00 to 1:40 and no one showed up no one bothered to call me. I work a job and I don't get paid if I'm not there and I think this was horribly inconsiderate and rude.

Peter has retired!…read more He was very polite and called me back even though he is no longer doing repairs

We can't say enough about Peter! He was quick to respond and was dedicated to resolving the problem…read morewith our washer. We are so pleased with the repair he did and with his professionalism. And, he was great with our dog!!!