Brad completed an inspection for my home purchase in Libby. He was a bit rude but that's fine and…read moreeasy to mix with efficient. He confidently asserted how "fine" the breakers were and "that's just how they are build now." He was astoundingly wrong with shorts and overheating all over the place. I don't know if he was incompetent or just dishonest covering for a friend, but I am also not sure which is worse. I would not trust him with repair or advice.

Ben is a nice man and WHEN he shows up does good work. Called him last year to clean my stove…read morepipe. After several cancellations, on his part, he finally showed up. This was over several weeks. Called him this year to schedule a cleaning and the same thing happened. I waiting around at my home for him several times, no show. I would not recommend him. You can't count on him showing up and he is obviously poor management of his time and does not communicate to his customers.

I was recently in town visiting my parents house, and their washing machine was in need of repair…read more Doug was very friendly when I called, told me what he thought the problem might be after I described it, and said he'd have the part in question in a couple days. Doug came out to my parents house while I was still in town, got to work quickly, and had the washing machine up and running in no time! Additionally, Doug was VERY friendly, had lots of conversation, and was incredibly knowledgeable and competent. He's a veteran, and still working every day because he enjoys it. It is clear his 40+ years in the the repair industry have given him the know how to effectively fix most, if not all types of appliances. I can't recommend Jensen's Appliance Repair enough, and I thank Doug for taking care of my parents. Side note, his price was very reasonable, I'd have paid more for what he did and the level of service I received.

My refrigerator was making a new sound and it wasn't keeping cool. The thermostat said it was 63…read moredegrees. Phillip came out and immediately knew what the issue was. The board had worn out. Phillip ordered a replacement part. It was here much sooner than expected so Phillip under promised and over delivered . My refrigerator is working again. Thank you Phillip

He did a great job kept me informed with the progress of the installation. I would recommend his…read moreservices.

Jimmy did excellent work for us - evaluating & troubleshooting a very old oven, then installing a…read morenew oven. He is extremely knowledgeable and proficient in his work. He was also very accommodating with our schedule and very reasonably priced. Can't say enough good about him, we will definitely call him again when in need of help with appliances. Highly recommend!

From the owner: I'm Here to help with whatever appliance needs you may have. I pride myself with the knowledge…read moreI've gained over 20 years of repairing and installing appliances professionally.

Joel was great and friendly . He was super efficient and had…read moremy washer fixed in a couple minutes.

Very helpful and friendly service. Communication back and forth was timely and efficient. The…read moreservice rep that came did a great job and made sure everything was cleaned and put back in its place. Will definitely use this company again.

They have been great! Immediate responses for any inquire on the first call. We had an oven need a…read morereplacement part, appointment set within three days and fixed in a fast time frame. I would text to anyone who needed an appliance repair. They have been great!

Called Neon about getting our 24-year old garage fridge/freezer fixed. The fridge wasn't cooling…read more The woman who answered the phone asked me the make, model number and the issue. She told me their rate, which seemed reasonable. Edward came out. He wasted no time getting to work. Edward found the problem, showed it to me and gave me an estimate. It was cheaper to fix it than going through the hassle of replacing it with another used one. I highly recommend Neon and Edward for your appliance repairs.

Sergei arrived on time, pleasant and in my opinion honest. He checked my wash machine, fixed what…read morehe could, stated he was sure it was the transmission going out, would cost over $500 to fix it. I asked what he would do, he said he would consider getting a new machine as this one was 9 years old. He further stated the new machines are not built to last like they used to be. I appreciated his honesty, and he only charged me $64, including tax, to come check and advise. I'll do business with him again. Very nice guy.

Recommended to us by family, I don't think I've ever received better service in such a timely…read moremanner! We service requested for our dryer, the heating element was shot as well as a part in the pulley system, but the repair was same day! Sergei is both knowledgeable AND exceptional with the work he does, and the value was extremely fair and not wallet bending! Will be using this company for all future repairs!

Peter has retired!…read more He was very polite and called me back even though he is no longer doing repairs

We can't say enough about Peter! He was quick to respond and was dedicated to resolving the problem…read morewith our washer. We are so pleased with the repair he did and with his professionalism. And, he was great with our dog!!!