Have visited this restaurant several times in the last 6 months and have found the customer service…read morestandard to always be good, no matter how quiet or busy the venue is. Polite, friendly and efficient, just the way I like it. The food quality is always good and the portion sizes are definitely more than ample. The staff never rush you out of there after finishing your food or even paying your bill and we've often carried on chatting after finishing everything for an hour or so and not be made to feel like we have to leave. Toilets are always spotless and the ambience of the whole place is very welcoming.

Great food and location! A welcome respite for to Americans looking for a yummy meal. Service is a…read morebit slow, be prepared if you are sightseeing and have a time constraint.

Came here for a snack and a beer. Sorry, no pictures…read more I had spicy chicken wings and a local beer. Wings were very good! They were grilled and had a nice seasoning on them. Beer was nice and crisp. I dined with a friend who ordered a burger and fries. She said both were very good. Overall a decent bar located at the hotel.

We were staying at another Marriott property (but then, what isn't a Marriott anymore) and we…read morewanted to watch the footie so headed to the Sports Bar. We were seated and promptly forgotten. When, after 20 or so minutes I got up to find out if we were ever going to be served, we got the obligatory excuse but someone quickly came and took our order. The food and drinks came. I had ordered chicken strips and the tomato soup. The strips were hot and tasty. The tomato soup left a lot to be desired. It was very watery with no tomato chunks or any herbs that you could see or taste. The people sitting across from us didn't get what they ordered. For the price, I'd say if you don't have to be there, find somewhere else.

This dainty diner sits just off Richmond High Street and is less than a 5 minutes walk to the…read moreriver. I found the outdoor sitting area and the dim and modern interior of the Diner very inviting. As our previous restaurant had us wait a long while for a table of 11, we tried to get a table at Urban Diner and at the entrance, we were quickly shown to a table without a fuss. The waitresses were very welcoming and quickly attended to us. The lady servicing our table seems overwhelmed by the amount of people which came across as impatient but soon after, she warmed up to us and was nice to the kids which is always refreshing! There are quite a few choices on the food menu and some dishes come better as a sharing platter. I had some of the Chicken Wings, Chicken Fillet and Ribs which tasted good but the Salad had no taste to it as it was a bunch of chopped vegetables thrown into a bowl with no flavoring. The burgers looked really nice and those who had it didn't seem to complain-except that it was way too much to finish! The Mac And Cheese which came as a side however, I would not want to have again... Flavorless and not enough Umph! to it. Generally, the crowd were pleased but also had some opinions about some of the food. Overall, the good is fine but if I was to go again, I would stick to what they probably do best. Chicken and Ribs.

What an adorable little modern diner this place is! I was instantly attracted to the clean, hip and…read moresouthern American style of this place. We ordered a burger and a Reuben and they were huge, as expected. Both were good, the burger was a little bland but my husband said that the Reuben was the 'best ever!'. I would visit this place again, possibly for the ribs next time, which seemed very popular with the crowd. Service was also nice and quick, and the martinis were fantastic. Not spectacular, but stylish and decent.

Lovely spot to go for breakfast/brunch. Has a lovely view of the river and is very affordable…read more We got the Farmer's breakfast which is a good take on the classic English breakfast. Tastes amazing and fills you up for the rest of the day. Staff is lovely and food was served very fast as well. Would definitely recommend going here and will be coming back soon!

No wait line at all in a Good Friday. Service was good by Marcin quick and pleasant. I ordered a…read moremedium done streak (400 g) and was just perfect. My partner had the chicken burger and was not the best. Appetizers: crab cakes and chicken wings were a bit spicy but great.

This nearly got itself 5 stars, but not quite there...yet!…read more Meat & Shake was on my radar as soon as it opened in Ealing, it's near enough my local! We finally got round to giving it a try, and in all honesty I wasn't sure what to expect. The place has mixed reviews, and I had my reservations. I don't think my opinion of a place has changed as quickly as it did here when our starters came out! My doubt turned to joy at the first bite of the hot link sausage, closely followed by an amazing Buffalo wing...I knew we were on to a winner! Mains wise I had spotted one of the best looking ribs I had seen in a long time, so asked the waitress for the same thing. My partner went for a burger and we added chips (with balsamic and mayo)and mac n cheese. The ribs were as stunning as they looked, full of meat, juicy, tasty and all round heaven on a plate. The burger was good, but if you want the best burger in the world go elsewhere. it's the BBQ side of things that make Meat & Shake stand out so I really suggest sticking with that...chicken, ribs, hotdogs etc The chips were amazing, I had never even seen chips with balsamic on before, but after these will be covering them in it in the future! The Mac n cheese was average, nice but in all honesty we didn't' need it...the portions were big and we were pretty stuffed! So food wise this is one of the best meals I have had for the price range it's in, and will 100% be going back. The only thing that really let Meat & Shake down was the service, and it wasn't just us. 3 tables around us were moaning to each other about it as well. The issue wasn't staff themselves, it was clearly there was not enough of them. We waited ages to order, and in the end skipped dessert before I aged another week myself. It's a simple change that would have given this place 5 stars...get some more staff on busy nights, and organise them better! In summary, give this place a visit, and you won't disappointed! Maybe just avoid the hot sauce, as it's lethal!

Was relatively excited to visit this place after the positive Yelp reviews…read more After a 1 HOUR wait the food finally came after watching many people arrive, eat and leave in the time we waited for our food. Thankfully the food was really good. Highly recommend the Hot Links sausage. Most of the bbq sauce stuff is quite fruity which isn't my vibe usually. What really irked me was ordering a bootle of tap water for the table which took 20minutes while the waitress prepped two empty tables with water before us.