Whoever drives this truck is completely unprofessional. I honked my car horn at the owner at a red light after it turned green one time. He proceeded to flip me a bird finger in his mirrors for a couple of miles. He then proceeded to brake check me. When I got off into a turning lane he drove by on my right side and continued to flip me the bird and laugh with a woman in the passenger seat. This business is being run by children with big egos. I've never had any work preformed by this company, but to behave so unprofessionally in your BUSINESS truck is laughable and pathetic. read more

We had a kitchen leak back in October. Austen quickly came out and got the estimate done. We were told we would hear from the project manager by the 2nd week in December. We finally heard from him the 3rd week of January, with no communication in between. When Mike came over everything started off fine until he found out that he was working with an old estimate. He then became very rude, repeatedly spoke over me, and wouldn't answer my questions. My husband finally asked him to leave. We left a message with Austen about the problem and did not receive a return call. I called the next week and spoke with Ronnie Smith. He also repeatedly spoke over me and refused to answer any of my questions. All we were asking for was better communication about timelines and respectful discussion. Instead we were treated with disrespect and dismissiveness. We are now using a different company. read more

We had a water leak and this contractor was assigned to do the repair. They refinished our floors and did an okay job. I did not find them easy to work with. If I called, me being the wife, I didn't always get a return call. My husband, the contractor called right back. They took way too long to complete the job!!They dented our brand new refrigerator in two places, it did get repaired, but then at the end of their work, my insurance company was billed for approximately $2500.00 more, I felt to cover the cost of fixing our refrigerator panels. I would not use this company and do not recommend them. read more

This company is a "preferred" contractor with USAA home insurance. While USAA is by far one of my favorite companies, they have made a very poor choice with this crew. If you use USAA, they will probably refer Ronnie Smith Builders to you. You have a choice here, avoid RSB at all costs. read more