Even though I did not get a service done, the gentleman helping me out, maybe the owner, was real…read moreprofessional. I would recommended these professionals.

Incredibly responsive, trustworthy, honest and fair. Receptive to suggestions and recommendations…read more Team takes accountability and feedback; nearly perfect performance on all aspects. Literally everything you could ask for when you lest someone in your home and request a service.

Got an estimate from them. Told them no. They call everyday, sometimes twice a day. Blocked their…read morenumber and they still manage to call. It's harassment plain and simple.

Do NOT USE THEM. They will scam you. Lacreisha Wallace ( sales person) gets mad when you don't want…read moreservice. Supervisor is very rude and doesn't allow you to talk when trying to explain. They came and put gutters up after i refused service and it looks awful.

NEVER EVER use Chris or his wife for ANYTHING!!!!! he robbed my 84 year old mother out of $1,000…read morefor repairs he did not do!!!!! He has a real nasty attitude and demands money UPFRONT!!! Then claims to be a man of GOD and hiding behind the storage sheds on Carmichael road where he knows no one can get to him!!! I have sent the sheriff out to the location listed on his business only to find out it is a storage unit and NOT a business!! He is not even supposed to be using that address as a BUSINESS address!!!!! BUT Karma ain't no joke, the same $1,000 you stole from us, you gone see it double as a loss!!! I'm still coming for you , it may take a little longer due to you hiding behind a storage unit, but TRUST ME.... I AM NOT DONE with your or your wife!!!!! RUNNNNNN ppl DO NOT USE Legacy home repair!! If you do not believe me I can show you receipts of what I paid, and no work has been done it has been over 2 months now!!! And CHRIS with your smart unprofessional mouth PLEASE DO NOT come for me on this review!!! BETTER YET...come....I AM READY, and so is the SHERIFF!! Stop hiding, show yourself!!!

I had gave Chris $150 deposit to fix the water heater and he never came back to fix it.read more

Great family owned business! Wonderful construction and contracting for your home remodel and…read morebuilding needs!

From the owner: Call us today for your remodeling/additions, roofing, kitchen/bath remodeling, new home builds, or…read moreother home repair needs.

We received a number of different estimates for the home renovations we wanted to have done. Brook…read moreInvestment Properties (BIP) gave us the lowest estimate around and also ensured us that the quality of the work would be top notch because their work is based solely on referrals. We decided to go with them. They started the work on May 6 and included a contract which said the work would be completed by June 20. It wasn't anywhere close to being completed by that date. Honestly, I don't mind having to extend deadlines because life happens and things we can't control cause us to have to push deadlines back sometimes. The main problem I have with BIP is the fact that they simply do not communicate well. Actually the first week or two that they were on the job the communication was going really well. Mike and Josh both have great personalities and are very enjoyable to talk to and get to know. But after a couple of weeks on the job, the work started to slow down (they'd show up mid day and work for 2-3 hours and then leave for the day sometimes; other days they wouldn't show up at all) and the communication dropped off almost entirely. I had several conversations with them about this throughout the process and asked them to please communicate with me (text, call, anything!) to let me know when they planned to be there and what they were going to be working on that day. My wife and kids stay home while I work so it's important for me to know who's going to be there when. The job was finally "finished" on July 18 but even since then we've noticed several things they left undone or did incorrectly. One of the biggest issues I have (even more than the failure to communicate) is that they had to go in my attic to run wires for a couple of the rooms they were building. My attic is used for storage and I had spent a lot of time organizing it so things were easy to find. When Josh had to go up there, he assured me that anything they had to move would be put back the way they found it. However, everything in my attic is jumbled and moved around now and I'm going to have to re-organize it myself. Again, this wouldn't even be an issue if he had simply been honest and said "Listen, I'm going to have to move things around up there and you'll have to re-organize it yourself later." At least then I'd have been prepared for it. But don't tell me you're going to put things back the way you found it if you're not actually going to. I even found a half-empty soda bottle that had been left in my attic. Pros: -very personable guys, friendly and jovial. Josh even gave 2 of my daughters birthday gifts since their birthdays occurred during the time of the project -when they are actually there doing work, they are working hard -they are very knowledgeable about all different kinds of work (electrical, plumbing, framing, HVAC, etc) -they were very active in the design of the space, which other contractors we spoke with refused to do -flexible to change plans even after the work had initially begun -they were the least expensive option around Cons: -extremely poor communication -didn't seem to prioritize the project -sometimes would show up and just sit in their vehicle in the driveway for extended periods of time without working -project took a month longer than quoted -personal property in attic not respected -tools left lying around after completion -little things not complete (drain pipe left dissassembled, wall outlet put in upside down) Overall, if price is your main concern and you're ok with the project taking longer you might find Brook Investment Properties satisfactory.

Quality of work is horrible. They cheat and lie. I am filing complaint to Better Business Bureau…read more Thy don't have any common sense.

Laid off employees without pay or benefits during the coronavirus epidemic. Dropped health…read moreinsurance on employees. This company has no consideration of families of their employees during this hard time.