I want to shout out Tamisha for the kindness she has shown to my daughter who's been having…read morehygiene issues. She explains things easily and with so much love and care. What could be a difficult conversation comes across with such a warm feeling. You can really tell she cares about her patients. I appreciate her calm nature and upbeat attitude. Visiting the dentist can be hard but Tamisha makes it feel like no big deal. There is definitely a sense of teamwork with the goal of healthy smiles given utmost importance. Thank you Tamisha you rock!!

Highly recommend. The staff is friendly and efficient. We used to go to a different dental office…read moreacross town that was so crowded and took more than an hour to get a simple cleaning. This office is very kid friendly, feels very spacious, and has videos playing for the kids. The staff is so kind and patient. Dr. Lin is informative and helpful with recommendations. Very highly recommend this office.

We have been going to this dentist for about 4-5 years. We had our first cavity experience with…read morethem and wow I am so happy with how it went. My daughter was very nervous and I was nervous but Dr Justin and Dazzaray were amazing, they were cheering my daughter on, telling her how good she was doing, consistently making she sure was okay. Great experience

This is my kids regular dentist. From the moment you walk in, the atmosphere is fun and comfortable…read morewith the cute beach theme. Dr. Justin is incredibly gentle and has a humorous approach talking to kids. Dr. Justin's assistant Dazzaray is so kind, personable, and professional. Dr. Justin and Dazzaray worked together filling come cavities my daughter had. Their humor and words of encouragement made the process so easy and painless for my daughter. I couldn't recommend this place enough.

My kids came here a few times. This place is awesome for kids. Of course they are their main…read morecustomers, and it really shows through their interactions from their awesome staff. The office, waiting area, and dental procedure office has all the makings of being 'kid friendly'. Heck, they even have TV's on the ceiling with cartoons running all the time. And chocolate flavored toothpaste? Where do I get some for myself?! For sure the interaction with Dr. Garrett is very brief, but his guidance in picking his staff is outstanding. His dental assistants and desk receptionists are the best. I almost want to say that making ballon animals must be a requirement when applying to become a staff member....lol. And as a reference: BOTH my kids when writing this review (2019) are 6 years old and 4 years old. Do they have any fear about going to see the dentist? I believe they DID, but that was before, I really don't think they have any fear now, and IF they do, it magically gets wiped away by the interaction with the staff. Awesome work!

Dr Garrett is overall great. His staff on the other hand are quite questionable. They don't…read moreaccurately review insurance coverage. They will bill you for a service they assume is covered under your insurance policy months later then will deny service until paid in full. This a complete scam and patients should not be responsible for the billings departments inaccuracy when verifying coverage. Then they go tell you it's patience responsibility when in reality it should be their responsibility as well to make sure the patience is paying the accurate amount when it comes to service.

This visit was our second time here at Kids Dental. Both times we had receptionist Krystal greet us…read morewith a smile and explained our paper work that we needed to fill out. I feel the front office staff are the face of any company and set the mode for the rest of the visit. Our dental assistant was also great with making sure my son was comfortable. He is usually very nervous when it comes to dental exams but he was fine here. They had T.Vs in ceiling and also heads phone that took the nervousness away. I didn't get the dentist name or the dental assistant but thank you for great service and thank you Krystal for setting the tone for our visit.

My experience with this dental office was extremely frustrating from start to finish…read more The scheduling process alone took nearly two months due to what I was repeatedly told were issues with the scheduling center. Later, it became apparent that there were significant internal communication and administrative problems contributing to the delays. As a parent trying to coordinate care for a child, the lack of organization created unnecessary stress and wasted a substantial amount of my time. After finally getting the procedure scheduled, I paid the required deposit. When my child received the necessary services elsewhere, I canceled the procedure approximately two months before the scheduled surgery date. Despite providing significant advance notice and the procedure never taking place, the office refused to refund the deposit. It's been an additional two months since requesting for a deposit back and nothing has been returned.

My 8 year old neurodivergent son always has the best experience here . From cleanings to helping us…read morewhen he chipped half of his front tooth off they've been there to support us. Dr.Carson is the absolute best and my son is not only comfortable with her but he truly enjoys going. The extra little things like the games in the waiting room, the tvs in the exam rooms, picture reminders (which are all on my fridge) and the balloons after the visit all make the experience superior. Everyone is kind and they take the time to explain things to you and make sure your children are comfortable and well taken care of.

Both my boys have been a patient at this Elk Gove location for as long as I can remember. There are…read moremany Kids Care dental location but this one is convenient for me and well-maintained. Also, we love Dr. Kevin! He is friendly, funny and professional. I feel like he cares and can relate as another good human being. When my boys were little, they love the video games and playroom while we wait. This place is really created for kids. From playroom to watching the ceiling TV during the cleaning and goodie bag with balloons when you leave. It is all great! Because they are great and popular, scheduling can be difficult.

Laguna view family dental is a clean and comfortable office. The front desk staff is welcoming…read moreand everyone is very friendly. I am new patient here and Dr Townsend explained everything to me in terms of the work that is required to get my teeth in tip top shape. I will be back in 6 months for my next cleaning.

OMGOODNESS! It's been a LONG time since my last review at Laguna View Family Dental!…read more I have been a patient here for about 14 years now. I'm a big baby and for some reason, dental was my least favorite place to go. ;) I have found Dr. Leo Townsend, DDS to be very professional and gentle! All of his staff are knowledgeable and friendly as well. The entire staff works as a team and are like family. I have my teeth cleaning and exams done regularly. From time to time, I am embarrassed to say they find those pesky little cavities!! My insurance covers most of it and I am out of pocket for a few dollars. Now, when they find something forming with their high tech gadgets, I do not wait. When you wait, and after time it becomes an emergency, that's when more work is needed. This office offers much more services than I've used. There's implant restorations, Invisalign invisible braces, pediatric dentistry, and more. The office is very serene and sterile. All of the staff are friendly and welcoming. I highly recommend Dr. Leo Townsend!

So a little back ground we are patients from the elk Grove location that came to this one in an…read moreemergency when my five year old non verbal, profoundly autistic son broke a tooth. They not only got him in they were speedy and seem bothered they couldn't move faster to get this resolved and it wasn't even a three day time from us coming to be evaluated to when his tooth was pulled to issue resolved he's on the mend at home. The staff wasn't just knowledgeable they were professional, caring and kind. They took they time to fully evaluate my little guy even though he was trying to elope and scream through their building. They were totally understanding that this was just out of his little wheel house of remotely ok and they strove to figure out how best to sooth and connect with a child who will do everything in his power when hurt to not do that. They also knew when to lay off and let him be. It was all really impressive. When I became over whelmed and started to cry the doctor made me feel human and that she saw I was a mother doing the best I could while my son was rolling on the ground in the parking lot refusing to come in. When we did bring him in it was sooo fast maybe 15 minutes he was back there till when we were told to come back. He was already waking up and trying to sit up. He was immediately much calmer and seemed like he was no where in the same ball park for pain. All meds were sent promptly and correctly to the right pharmacy of asking and the reception staff helped me fight my insurance and when a mix up happened on our end with receiving drop off time for procedure they still after hours found a way to help us know when to come in at opening to see if they could get him in and they did. Zero additude, no gruff and just understanding why and what happens to make us miss the call. THEY ARE AMAZING, honestly just couldn't sing higher praises, they really went above and beyond and this will be the only play we go to now for dental surgery and sedation, who also might I add are just amazing their team that Handel's sedation are just fantastic and are so carefully with the littles.

Love this place! We've been bringing our two boys here for quite a few years and have always had a…read moregreat experience. The staff is always professional and friendly. They make our kids feel very comfortable. Their lobby has super cool decor and fun play areas for the kids while you're waiting. Recently my son needed a dental procedure under general anesthesia, which made me nervous. The staff was so great from the get go. From providing paper work, instructions, and scheduling. Everything went smoothly and I was kept informed the whole time, which really eased my worries. After that experience I recommend them even more!

My daughter has been coming to this dentist for years now & we have not had one issue …read more They get us in quick & easy . There is a kid area for the kids as well & it's decorated very cool for kids to feel like it's a play area and not a dentist office ! Makes things more comfortable ! The appt scheduling is booked within a month and not so far out ,which I love . I always have the same dentist assistant named Jamila & she is so sweet and patient with kids . Goes above to make sure the child feels comfortable & doesn't fold under pressure , I appreciate all the hard work and patient this place provides ! I highly recommend to anyone looking for a new kid orthodontist!

Staff is great, we always get seen at our appointment times and the waiting room is very…read morekid-friendly. I always have to bring all my kids (even the ones that don't have appts) and they make sure they accommodate us as best they can! They are really friendly and take great care of my kids!

Wellspace health South Valley Dental Center is very professional and very thorough…read more Everybody there is very friendly as well. They definitely do not take short-cuts when it comes to high quality care. I always have a wonderful experience. I recommend coming here.

This place has terrible customer service, specifically the front desk Leticia P. I believe was her…read morename. Upon arrival my friend and I were rudely ignored and when he attempted to state the reason for his visit she cut him off and said hold on while she pressed on two keys and then said ok what do you need with an attitude. No proper greeting. While they were talking I noticed that she intentionally kept cutting him off which was upsetting me because he has a stutter and she wasn't being patient with him at all. She then proceeds to look up his appointment and then tells us that it shows as cancelled. He literally called and booked the appointment around 11am and it was scheduled for 2pm. We told her that and she was like welll.. so I then intervened and said well can you reschedule the appointment then or is there any other availability for today... I didn't understand why I had to ask her to be more helpful?? She got an attitude and then the girl behind her said there was availability for 2pm so I responded yeah can we rebook that time since we're already here? Then the First Lady at the front we originally spoke to said she needed to speak with the doctor first to check his availability. When he came out she whispered but I overheard her immediately state "they came in but their appointment is cancelled. We have an appointment at 2pm but should we scheduled them?" He looked at her confused and said "What, yeah.. why not. If we have an opening at 2pm book then at 2pm" She looked like she didn't want to do it and with an attitude started handing him his paperwork. Another client came in right after us and she was gave them a proper greeting and was being more kind to them than she was to us. This has been the worst experience I've ever had at a medical facility and it makes the office look bad in my opinion. Hire people that genuinely want to care for people and don't just want to work for the paycheck. Thank you.

Hands down the best dental office I have ever been to! I have been looking for a new Elk Grove…read moredentist for the past couple months as I was not satisfied with my last one. My boyfriend recommended Villa Vista as he has been coming here for years. Finally made an appointment and they were able to fit me in within a week! Super quick and super easy process. My first appointment was about 2 hours long as it was a new patient appointment and cleaning. The hygienist, Christine, was so nice and super transparent with every step of the way. She explained to me all of the new procedures and technologies they have implemented into their office and so I was made aware what she was doing at all times. When Dr. Tin came in he was super nice as well! Very energetic and I could tell he really cares for his patients. He explained my treatment in a way that made me feel like he wanted to help rather than sell me things that would give me temporary fixes. Overall, all of the staff here are amazing! From the receptionist, hygienist, and doctor! The office is also super clean and one of the prettiest dental offices I have ever seen. If I could rate this office 10 out of 5 stars I would. I will be recommending this dentist to everyone I know!

New patient exam and cleaning! Everyone was so friendly, the equipment was very up-to-date and the…read moreprocess was informative and easy! Unlike regular dental offices, I was rarely left alone. Not only is the lobby gorgeous, this modern Tuscany/Bistro style carries through the whole office, it's very charming and welcoming. Happy to be a new patient!