The appointment takes forever. A 15 minute routine annual visit takes 2 hours because the doctor or…read morethe tech is not ready. Front desk says the doctor will be out shortly only to come an hour and a half later. Terrible.

I'm a previous patient at Cornell (New York) hospital. My glaucoma doctor there was extremely…read morediligent. each visit lasted approximately 3-hours due to the numerous tests performed as well as pictures of the interior of my eye. Afterwards she would explain the findings and tell me to make a follow-up appt. In 3-months. I had regular visits every 3-months. Compare that against N.S. Glaucoma Center where testing was scant, no films, no explanation of findings, no clear directives--such as, "Should I continue my current eye drops," --I had to ask, and no follow-up appointment. The physician who examined my eyes doctor had a belligerent attitude and when I posed a question he was rude. Also, the name NorthShore Glaucoma Group has no link whatsoever with NorthShore University Health Systems Glaucoma Center except for the name, which is somewhat deceiving. if you plan to keep your eyesight stable, in the future I would strongly advise finding a different doctor.

I am so grateful to Dr. Ravage and Anise at the front desk who answered my anxious call at 8am…read moretoday on New Year's Eve, who fit my family in at their end of day today despite being a short office day and already having a full calendar. It shows they care for their patients. Nurse Dawn took a detailed history for our daughter (who had gotten a scary read from an optometrist yesterday). Dawn made us all very comfortable as she did some initial tests. And when we saw Dr Ravage, he was efficient, but thorough, reassuring and informative. In all, he was able to put us at ease and let us know our daughter would be just fine. We are so grateful they fit us in, so we only had one night yesterday without sleep, rather than many nights otherwise waiting to get in for an appointment. So yes, you may have to wait longer to see the doctor but that's because they are taking time with each patient, just as they will take time with you. It will be a happy New Year's day for us, thanks to Dr. Ravage and his office.

Dr Zac Ravage is an excellent Retina Surgeon! From February, 2018 to July, 2018, I have been under…read morethe care of Dr. Ravage @ Illinois Retina Associates. Throughout the time he has had to perform four separate, but unrelated surgeries for retina detachments in both eyes. My eyes have finally stabilized, vision repaired and restored, and I am healing well. Without Dr. Ravage's expertise and incredible staff (Dawn, Bogdana, Noel, Christine and many others) I could have gone blind. They were quick to diagnose and treat my issues (same day) with the most up-to-date procedures which did not require hospitalization. Dr Ravage has a kind demeanor and calmly assures patients as he explains every step of the surgical procedure in detail as he treats you. I recommend Dr Zac Ravage without hesitation!

Dr Tran is a caring and professional doctor!!! She's been helping my Dad with a severe case of…read moreshingles on his face and in his eye. My Dad is 86 yrs old and is being cared for by Dr. Tran. She is very knowledgeable and considerate. We've seen her in her Kenosha and Libertyville offices. She's attentive and is a "solution provider." We are happy with her knowledge and are glad we met her.

They are seemingly nice people but everything is just so complicated here. I asked for an itemized…read morebill and they could not send one to my home address like every other one of my doctors. I asked for them to print out my case notes and even went to pick it up, they did not have it ready for pick up. They also didn't know how to print it out. I've only been here ONE TIME... ONCE, so it shouldn't be so difficult to print out A piece of paper... ONE PIECE OF PAPER. It's already inconvenient that they are only in Libertyville on Wednesdays. I had to jump through more hoops than normal to get my own records. Life literally cannot be this hard.

I see Dr Sergie, he has been a eye doctor for probably longer than I've been alive. The office…read moreitself isn't fancy high tech, but you'll get doctors that care about your vision and look for things others can't. I would appreciate a slight update to the location. It's behind the 1113 building in Milwaukee Ave.

I first met Dr. Ravage two years ago for an emergency and continue to see him regularly for Follow…read moreon. His office staff is well organized and friendly. Dawn is an excellent assistant as is Bogdana. I've never had an issue with communication. Very kind and patient. The team works together to create a calm, welcoming and soothing environment. At my first appointment, he discovered tears in my retina. He diagnosed me promptly and throughly. He then made room for me during that same appointment for an emergency procedure to repair the tears before they caused a detached retina. A hundred blasts of a laser and the problem is resolved -no issue since the repair. . As you can imagine this is nerve wracking. All through this, he was very calm and reassuring. He is very kind and patient during the stressful procedure. I like how he explains what he is doing, what the condition is, it's impact and treatment in layman's terms. I feel fully informed at all steps. I have confidence in what he tells me. I doubt I would have had the the success I enjoy with another doctor. He is humble and sees his work as a calling. He is a good man who I recommend unconditionally.

Dr. Jack Cohen was a dream come true for me when I turned to him to correct a retinal flaw in my…read moreright eye. I had previously undergone the same surgery for my left eye, done by another surgeon at another practice, and as I said to Dr. Cohen, my experience with him was like a ride in a private jet; the earlier surgery, in contrast, was more like a Greyhound bus trip. Not only is Dr. Cohen a healer in the purest sense -- a master of his craft, who also radiates care and concern for his patients -- but his entire staff shares his attitude and demeanor. Every contact with everyone in his office, pre-op and post-op, demonstrated their genuine investment in my comfort and well-being. As for the surgery, whereas my previous operation was done under general anesthetic, with the attendant post-anesthesia issues, this one was performed with no more than a local. It turns out there had been no reason to put me completely under the first time. I was thus fully conscious and able to observe the calm, self-assured manner in which he directed his assistants through an atypical procedure, due to some unforeseen anomalies in the structure of my eye. Nevertheless, he was able to completely repair and restore the vision in my right eye. Thank you Dr. Cohen! Furthermore, he and his staff bent over backwards to adapt to my rather difficult schedule, instead of insisting that I conform to theirs. Another stark contrast with my previous surgery. Consequently, after a full day, including another operation at a different hospital entirely, he willingly agreed to fit me in at 6:00 PM, and in addition, called the house at 9:30 that night to make sure I was in good shape post-op. Thank you again, Dr. Cohen; thank you to his entire staff. I'm very very grateful and appreciative. This is what medicine should be!

I saw Dr. Futterman for cataract surgery for both eyes. From the first he explained everything in…read moregreat detail and sought any questions I might have, which he answered patiently and fully. Whenever I saw him, I knew that I had his full attention and that he was not hurrying to see his next patient. In each of my visits with him, his staff was wonderful, kind, sincere and professional. For each of the two surgeries, the staff was great, again explaining everything and not hurrying and concerned that I not feel any discomfort. The staff asked a lot of questions and for each set of questions, two different staff members each asked the same questions which was comforting that they take such care to make sure that someone had not missed something important. And during the surgery for which I was anesthetized only to be relaxed, Dr. Futterman explained each step and made sure that I was not discomforted. He bestows a great gift, the ability to see. He cares about you as a person.

Excellent care Excellent and professional staff…read moreBeautiful building and even have a Starbucks! Our family sees every Dr at NWMLF 5 stars for sure

I've been a customer since I moved to Libertyville 9 years ago. I've gone through many eye care…read moreprofessionals since I was in 6th grade. I (or my parents) have chosen most based on cost, and have had mediocre at best results. When the time came for an upgrade I decided I would search for value, not cost. I visited a few highly rated establishments, and decided on 730 North. I was glad I did, because it was the best experience I have ever had with my vision. Really nice people that take their time to get it right and listen to my concerns. My first experience was great but something was off with one of the lenses. They ordered a replacement and honestly after that I had the best vision I ever remember having. I just recently upgraded again and my experience was once again terrific. Not the cheapest, but in my opinion the best value.

This place is the BEST. We actually really enjoy coming here for our annual exams because the whole…read morestaff make the experience so pleasant! Particularly wanted to call out Dr. Yin, who is fantastic and might have the best bedside manner of any doctor I have ever met -- it honestly just feels like catching up with a friend every time we see her. They are also so flexible and accommodating and really go out of their way to make it a great experience every time. Best eye care practice EVER!