Avoid at all cost! Received a craftsman chainsaw as a gift…read moreused it first 10 min died will not start called craftsman they told me call reno where it Was purchased in cash called reno tokd to bring it in they will send for repair Waited over 90 mins for someone to talk to me the store director was great told staff send it for service had to give bill as well as government id i will never shop Rona Reno go to home depot better sevice

Great service in the paint department with Brett and Aby. I was having issues with scanning the…read morepiece I had for the correct paint colour. Fortunately for me, I found Brett and Aby at Reno who were very focused on Customer Service and knew the subject matter. Brett was so helpful and made the experience a positive one for me. That's what makes people come back. Thank you Brett and Aby. 5 on 5

Wow! I was NOT expecting this!…read more This is a vast hardware store. A very very vast and greatly stocked hardware stores. The prices are amazing! The choices are endless. It's a must! How can this be in Montreal and survive without any advertising?!

Um... this place is amazing…read more I had no idea this store even existed until I randomly decided to go in after browsing around at Eva B, which is pretty much right next door. Looking in from outside, you wouldn't gain much of a clue as to what this place is about since they aren't big on window display. Nope, aesthetics are not on the radar here. Once you go inside, though, you'll be blown away at: a) the actual size of this place and, b) the amount of STUFF. This is an industrial supply store, full of the most obscure tools, parts, etc and has everything -EVERYTHING- you could ever want before you knew you wanted it. I'm a DIY builder (artist) of mechanical, electronics, whatever and I seriously wish I'd found this place a lot sooner. Today I located an extremely hard to come by brass nut that I desperately needed to finish hooking up the latest appliance I'm working on. I had a hallelujah moment so hard, the guys working there thought I was a full-on lunatic. Everything is super cheap, super organized, and well-stocked. I'll be going here FIRST the next time I need parts. Also, all kinds of camping, fishing and other gear, too. Put it on your go-to list.

Finding your way through a maze will definitely be more enjoyable if you have a map or someone who…read moreknows the way forward. It's a gamble to ask a person here but mostly you will get an answer, maybe not the one you are looking for but the politeness and smile that you get in return is worth it. Overall, I found this establishment a great place to find all your DIY needs and if you are lucky you will find also an experienced enough staff member to assist you and give you recommendations on what you need to do. I don't think we can afford not to have Home Depot in our neighbourhood but certainly they can benefit from better layout planning and staff displacement.

Never, never again. The staff seems to be non-existent and when you can find the elusive staff…read moremember, they are nowhere near as knowledgeable as one should be able to expect. Items on special are often out of stock and the prices are not as competitive as Reno Depot. This seems to be a hardware boutique geared to the yuppie crowd to whom a hammer is a foreign object. I will not shop there again. Considering the renovations we are involved in, currently, that is a rather large loss of potential income. Too bad, so sad. Clean up your act Home Depot Pointe-Claire - the competition has you beat, hands down.

Lots of available parking and easily accessible off the highway. Came in here to look for a few…read morethings, got them all. Staff is very present and helpful! A nice change compared to what I usually get from the competitor. Found an awesome tool I didn't know existed to remove my car shelter (tempo).

Excellent customer service. Great selection of products for any home bathroom build or renovation…read moreproject. Their staff is very helpful and not pushy. They truly go out of their way to ensure you get what you want/need. Highly recommended. This is the second time I've gone there in three years.