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    2 years ago

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    Drayer Medical Equipment

    Drayer Medical Equipment

    3.0
    (6 reviews)

    Avoid This Place! Complete Scam and Horrible Service. I have…read morenever experienced such shocking and aggressive behavior from a business in my life. I came in to return a completely defective item that they sold me. Instead of acting like professionals, listening to the issue, or offering a refund, the staff became extremely rude and highly argumentative. It escalated to the point where they actually threatened to call the police just because I wanted to return a broken product! They completely refused to issue a refund or exchange, offering zero explanation or basic courtesy. It is absolutely mind-boggling how a business like this stays open. They are selling cheap, low-quality junk at premium prices, and the moment something goes wrong, they treat their customers like criminals. Save your hard-earned money and protect your peace of mind. Do not waste a single dime or a second of your time here. Absolutely pathetic customer service. Update: the response review that owner stated is totally lies and not even close to reality. You said if it is used we can't return and I explained I didn't install because the item is not safe to use and that is why I didn't install. There is no such a notes in your store saying that you can not return the item . There is note if it is used or not in original box. Which is opposite. The item is in original box and never been used. Also, considering you, I am very educated and polite person. You were the one shaking and yelling instead of listening and what a shame claiming supporting community when selling unsafe items, not listening concerns of customer. You even said that if I return items I will be out of business. So you don't care about community or customer. You just mean, and bully behavior person who doesn't know anything about customer service.

    Says they have a 15 day return policy, but refuses to allow the return, even though it is in the 15…read moreday period. My dad is in the hospital and can't use the walker at this time. This company is claiming that my brother can't return the walker, and they won't return the charge to my dad. Cannot recommend this company!

    Next Day Access North Indianapolis

    Next Day Access North Indianapolis

    5.0
    (1 review)

    My dad suffered a massive stroke and now requires a wheelchair to get around. Since his stroke in…read moreSeptember 2024, my parents haven't been able to visit my home because I didn't have a way for him to get into my house. I wanted my parents to be able to visit over a weekend so I researched if there were any local companies that rented ramps on a temporary basis and found a couple. Next Day Access was the only one who I was even able to speak to a real person in a reasonable time. The entire process was so smooth! From scheduling the estimate, to the measuring/estimate, assembly, and removal, the entire team was very customer focused and wonderful. When my parents arrived we discovered that the angle of my driveway where the ramp met was causing some difficulty with a smooth transition onto the ramp. I made one call and they were able to get out to the house quickly to make some adjustments so we could more easily get him onto the ramp! If you are looking for a great company to work with on a temporary or permanent ramp for you or a loved one, look no further the Next Day Access.

    From the owner: Next Day Access specializes in safety and accessibility within the home or commercial settings. We…read moresell, service, install, and offer rental on most accessibility products including ramps, grab bars, chair lifts, pool lifts, stair lifts, and vertical lift platforms. We pride ourselves on our service and quick turnarounds for our customers.

    Enterprise Car Sales

    Enterprise Car Sales

    4.4
    (5 reviews)

    My girlfriend bought her last two cars from Enterprise…read more Her experience buying the first was so positive that Enterprise was her first choice for a new car when the first was totaled. We used the Shadeland location to start the process, but ended at the Avon location, as they had the car she wanted. Both the paperwork of taking care of the totaled car and buying the new car were easy and stress free. Everyone we worked with was extremely nice and professional. They were some of the friendliest and most accommodating people I have ever done any type of business with. We both highly recommend Patrick Thorsten and Juan Medina at the Shadeland location and Dan McCormick at the Avon location, but you won't go wrong with anyone working at either location. The whole process is much more pleasant than buying from a dealer. The service and final product are outstanding.

    I purchased a car there approximately 2 weeks ago & paint is already coming off my vehicle. I…read morecalled the salesperson ( Kristen) last week to tell her I was bringing the car in on Monday so that they could see the issue with the car. Wasn't able to make in Monday but called & I spoke with Blake who told me that he thinks Hyundai has a recall about that issue with paint just coming off. When I arrived yesterday didn't like the customer service that I received or lack of it...much different from when you were hungry for your commission. Someone approached me when I came in but I needed to go to the bathroom....I was in clear view of Kristen cubicle- came out of the bathroom and just sat NO ONE approached me to see if I needed help. I continue to sit & finally I just spoke to the air "Oh you going to sit there & act you don't see me" then Kristen came out & said she didn't know that I was there. They weren't busy & the other guys saw me but no one addressed me. My feeling on my experience I felt ignored & then blamed for the paint coming off my car & she refused to try & make things right. Blamed Blake for telling me about the recall said he was a new hire (guess he didn't know what he was talking about) said she hadn't heard about the recall. I thought Kristen was a nice, warm, caring person & yesterday I realized she just another salesperson SNAKE who will do anything to make the sale to get her commission & then YOU DON'T MATTER. It upset me so bad that I came out of retirement & said a couple of bad words...I haven't used profanity in over 15 yrs but I'm tired of companies overcharging you for a piece of crap & then make it your fault for the piece of crap. There's no freaking way that the paint should be coming off that car. So beware buyers...if you want to be treated like a NOBODY then this is the place you should go.

    Ron Johnson - mobilityequipment - Updated July 2026

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