I have had nothing but the go around with this company. You wait on the phone for loooong periods…read moreof time, the last time was 55 minutes. Then you don't get any answers. Been dealing with this for the past 2 months. Im very disappointed!!

Key points:…read more Importance of patience in navigating complex medical equipment acquisition process. Differentiating what National Seating and Mobility (NSM) can control from external factors influencing the timeline. Responsibilities of companies/providers involved in the process. Positive experience with NSM despite delays.

I needed a wheelchair that day and was able to walk out with what I needed. I would recommend them.read more

Michelle was amazing to work with!! We were looking for an electronic wheelchair for my mom. She…read morecalled around and found one we could try before we placed an order. When that did not work, she gave us other options to order a custom wheelchair. She went above and beyond helping our family. I could not be more grateful. The store has many products to assist with ambulatory issues. However, Michelle is the main reason to go to the store in Carmel.

I'll be honest. I can barely think about Servants at Work, often called SAWs for short, without…read moregetting tears in my eyes. As a longtime wheelchair user myself, I'm acutely aware of just how inaccessible life can be. I'm fortunate. I'm still very able to live an active life despite a myriad of health issues. I'm very aware that others aren't quite so fortunate. SAWs is an Indianapolis-based non-profit faith-based organization dedicated to "providing freedom to people with permanent disabilities in low-income households through the construction of wheelchair ramps." The ramps always meet ADA requirements and very often are the difference between someone being able to access the community and being stuck at home. In case you're unaware, wheelchair ramps, or at least properly constructed wheelchair ramps, aren't always easy and are frequently unaffordable for those on a limited or fixed income. While there's occasionally government funding to assist, for example my own ramp at my home came via Vocational Rehabilitation, very often these programs are limited, have long waiting lists, and/or have strict qualifying guidelines. A program like Servants at Work, which is entirely devoted to building ramps, makes all the difference in the world. These are good people doing amazing things. I was familiar with SAWs long before I joined my current church, Second Presbyterian Church, a longtime sponsor and one of the groups involved in the founding of SAWs. SAWs has built ramps for more than one of my friends. They largely use volunteer crews, often from area faith communities, and the work always meets ADA guidelines. While teams are often faith-based, it's certainly not an absolute with organizations such as Elevance Health, Erie Insurance, Old National Bank, Rehab Medical, Subaru, and Salesforce all getting involved. Getting involved is usually a combination of financial support and actually working on the ramps. SAWs has now grown to the point of having hubs statewide and even affiliates in Virginia, Arizona, and Nevada. Rik Hagarty, a Second Presbyterian Church member, founded SAWs and it remains a lean organization with four paid staff (Executive Director, Program Development Manager, Accountant, and Operations Manager). Otherwise, everything happens because of the sponsors and volunteers. This is an amazing group doing amazing work for individuals with disabilities by helping to ensure they can live life as independently as possible and that they have better access to their community. In 2021, SAWs celebrated their 3,000th ramp build!

I am not happy with access mobility , purchased a recliner chai , 3times to fix it and they never…read moregive me good news the chair was over a 1000 dollars they said , they been having trouble with remote s now my chair won't go down , I have to buy 9v batteries that don't work , this is like the 3rd time this happened got the chair 2024 , I never had so many problems with a recliner chair the remote s don't work , They should come out right away because this was paid for and they don't bad business the people are nice but the products are bad he had a problem the first day with this chair , how am I supposed to get out when it brakes down , I wish I could go somewhere else but the 1000 dollars was spent now they want to charge more money I don't understand this . I NEVER HEARD OF A RECLINER LIFT CHAIR BEING FIXED SEVERAL TIMES , THEY ONLY GIVE YOU A 2 YEAR WARRANTY AND MY CHAIR WAS FIXED 4 TIMES This is a bad product. I had 4 chair lift recliners never had them fixed one lasted 10years

Following my wife's major back surgery, we needed to get a stairlift quickly. Greg from Access…read moreMobility responded very quickly, and Cody came within a day or two, and did a great job of installing the lift. The lift is great, and I can't say enough about Access Mobility, Greg, and Cody. Call them. You won't be sorry!

Great customer service. Reliable and trustworthy. When I had an issue they were quick to correct it…read moreand offer complete satisfaction all the way. I would definitely recommend. There are not that many choices out there for ADA accessibility however they offer great customer service reasonable prices and overall great satisfaction very satisfied.

From the owner: We offer stairlifts, wheelchair ramps, porch lifts, patient lifts, and more backed by the best…read moreservice and support in the industry. Our local team sells, rents, installs, and services everything you need to make your home or business fully accessible. What makes us different? We have Mobility Consultants, not salespeople. We start with a free in-home or virtual consultation so we can learn more about your needs. Then we provide a no-obligation quote for your perfect mobility solution - we'll never pressure you into a decision. Our experts are certified to install and service each of our products, so we've got you covered. Questions or concerns? Give us a call any time - we treat every customer like family!

I bee with nutotin for 12 years. I love the company. I just got my new wheelchair yesterday…read more thank you for everything

Quality products, but timeline a bit long. It took 7 1/2 months to get through the process. I know…read moremy provider was part of the delay, but there seemed no intervention to bring things back into moving forward. All interaction with staff was professional and I am grateful to receive My Quickie Nitrum and be in motion.

Avoid This Place! Complete Scam and Horrible Service. I have…read morenever experienced such shocking and aggressive behavior from a business in my life. I came in to return a completely defective item that they sold me. Instead of acting like professionals, listening to the issue, or offering a refund, the staff became extremely rude and highly argumentative. It escalated to the point where they actually threatened to call the police just because I wanted to return a broken product! They completely refused to issue a refund or exchange, offering zero explanation or basic courtesy. It is absolutely mind-boggling how a business like this stays open. They are selling cheap, low-quality junk at premium prices, and the moment something goes wrong, they treat their customers like criminals. Save your hard-earned money and protect your peace of mind. Do not waste a single dime or a second of your time here. Absolutely pathetic customer service. Update: the response review that owner stated is totally lies and not even close to reality. You said if it is used we can't return and I explained I didn't install because the item is not safe to use and that is why I didn't install. There is no such a notes in your store saying that you can not return the item . There is note if it is used or not in original box. Which is opposite. The item is in original box and never been used. Also, considering you, I am very educated and polite person. You were the one shaking and yelling instead of listening and what a shame claiming supporting community when selling unsafe items, not listening concerns of customer. You even said that if I return items I will be out of business. So you don't care about community or customer. You just mean, and bully behavior person who doesn't know anything about customer service.

Says they have a 15 day return policy, but refuses to allow the return, even though it is in the 15…read moreday period. My dad is in the hospital and can't use the walker at this time. This company is claiming that my brother can't return the walker, and they won't return the charge to my dad. Cannot recommend this company!

Please take the time to look into this wonderful business. When you are faced with needs for…read moreyourself or loved ones, you will be cared for as 'family' here. You will be greeted by kind knowledgeable professionals, working with you carefully and skillfully to meet your needs. Very thankful and blessed to have found a company that serves with a huge heart of care and concern for their clients. Papa loves the freedom his scooter brings. Thank you so much for the joy you have given him. Wish I could give you more stars!

From the owner: Sales, Rentals, and Service: Stair Lifts, Vehicle Lifts, Bathroom Remodels, Mobility Scooters,…read moreElectric Wheelchairs, Lift Chair Recliners, Access Ramps, Vertical Platform Lifts and More!