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Access Mobility

4.1 (8 reviews)
Closed • 8:00 am - 5:00 pm
Updated 1 month ago

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7 months ago

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Alan A.

Thank you, Ron! Hoping the recovery has gone well!

Helpful 0
Thanks 1
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10 months ago

Outdated. Store has a bad odor. Prices are higher than other options. Bought a cane, over priced but needed it right now.

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Alan A.

Helpful 2
Thanks 1
Love this 1
Oh no 1

1 year ago

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Alan A.

Helpful 1
Thanks 0
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Oh no 1

3 years ago

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4 years ago

Helpful 1
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6 years ago

Helpful 4
Thanks 0
Love this 3
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7 years ago

Helpful 0
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Love this 2
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5 years ago

Helpful 1
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Ask the Community - Access Mobility

Do you y'all have financing?

Hey Richard- Yes, we do have some financing options. We can also send you an email with a link for you to apply from your home, too. Give us a call 317-784-2255, and we can… Read more

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Hook's Oxygen & Medical Equipment - A day after my yelp and google review they ask me to email them.  Obviously they did not read my comments about their client care. WORST!!!

Hook's Oxygen & Medical Equipment

(17 reviews)

I have been at your Store a couple times. First time I was surprised to see how the girls talked…read moreto the customers.. I was there yesterday and I finally ask the girls name that I delt with. Samantha is a very rude young lady. I am looking to take my business else where.

We need a way for NEGATIVE STARS JS. I had my equipment picked up MONTHS AGO. They have confirmed…read morethey've received MULTIPLE times by UPS tracking and "will fix it in the system" so WHY am I getting billed AND called CONSTANTLY?!!? Final notices every time too!!!! Before I type more DON'T BOTHER WITH A CONTACT 'ME BY EMAIL RESPONSE SO YOU CAN FIX THIS PROBLEM'. I'VE DONE ENOUGH WORK TO FIX IT!!!! If you want to contact them all you get IS CALLING A CALL CENTER in Lakeland, FL so I'm not trusting I'll talk to someone that knows what they're doing!!!! Do I need to drive there and get a receipt or something (not happening)?!!? What the heck is wrong with you guys?!!? Over and over again the same run around!!!! Let me speak for obviously the BACK ROW that I CAN PROVE and MOST importantly YOU CAN (and HAVE) PROVE IT YOURSELVES that again I sent it and if we end up in court I'll have my UPS receipt in hand you've guys verified 7 times now (let's try for 10 more)!!!! You do nothing and so does Tara in your billing office too since she's the last rep I talked to before today. They are actually are the ONLY ones I got to talk to in Indy. I say that because 2 of 7 calls actually connected to you that they transferred out of the Florida call center. Now I heard today that 'if someone shows up at my door just tell them it's taken care of'. SERIOUSLY?!!! NO ONE should be coming to my house after your rep Taisha (spelling may be incorrect) is 'taking out of a system you're having trouble with'!!!! THIS IS RIDICULOUS and THEY BETTER NOT SHOW UP HERE!!!! I sent it BACK!!!! LEAVE ME ALONE!!!! You obviously don't realize you have SICK PEOPLE you're hounding!!! AVOID THIS PLACE if you can. Get an auth for a different place. You and your Dr can hopefully get oxygen from a different company. All the other reviews everyone almost in the same situations I have had. I myself have told my own Dr to use someone else too for services. He was NOT happy about the stress you're adding to my heart, etc I'm supposed to AVOID!!!! THANKS FOR THE STRESS THE LAST COUPLE MONTHS!!!! YOU BETTER STOP AND DO NOT SEND SOMEONE TO MY DOOR!!!! I refuse to email you about my concerns. ESPECIALLY when I call there AND NOTHING is done anyways. See y'all in court I guess!!!! Oh and not sorry about THE CAPITAL LETTERS. YALL DON'T understand the other reviews not using them.

Access Mobility - mobilityequipment - Updated May 2026

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