Great staff and service. Good dentists are really hard to find and the staff at Aerovista is…read moreexceptionally great. Any healthcare can be a challenge to schedule in SLO so cleanings and routine exams are usually booked out for several months but it's worth the wait if you're not in a rush. I'd called throughout the week for cancellations and was able to be seen sooner before a change in my insurance. I'd always book out 2 appointments at a time while I'm in the office to make sure I can keep my cleaning routine and the staff has always been flexible.

I can't say enough about Aerovista Dental. The entire staff is friendly, attentive, and…read moreprofessional. The surroundings are modern, clean, and very comfortable. (And new crowns can often be done while I wait.) When I needed urgent attention, Dr. Heischober made time for me and did great work. Much appreciated!

I now consider myself a vintage patient here! Dr. Ian Leopold is hands down the best dentist I…read morehave ever had! I originally saw his father, and Dr. Ian has inherited all the skills and patience that his father had. I also go in regularly for dental hygiene with Maria, and am just as happy with her work to keep my teeth looking and feeling healthy! Maria works quickly and I always walk away feeling like I have a new set of teeth. The office is in a beautifully restored Craftsman style house near Highway 101 and also close to Poly. It is clean, calm and relaxing. The front office staff is also attentive and patient. They can navigate the intricacies of billing and scheduling with cheer and ease. Dr. Ian also works on Saturdays, and they can fit you in should you have a dental emergency. They can also recommend specialists in the area if you need further work like dental surgery. The only downside for me is that they are out of my dental insurance provider, but I still get partial reimbursement. I would never go anywhere else because the quality of the work here is worth paying a bit extra for!

Dr. Maine retired...miss him...just have to say he picked an amazing replacement, Dr. Ryan! True to…read morethis dental practice since established in the 70's. Was kinda scared to get a new dentist cuz I'm a special needs patient but Dr. Ryan and her assistant are truly caring n sensitive to your needs. Dr. Ryan listens and she's patient, understanding, gentle...through and through! Plus she knows her stuff!!! If you ever get to have her as your lifetime dentist you won't ever regret it. SLO SMiles is the best place on the Central Coast! Dr. Ryan is an amazing addition to the practice!

I went to the dentist today and I usually hate it. But this place is great!! They are up front with…read moreeverything that you have to do and o keep your teeth healthy and there was absolutely no hard sell on procedures or invisiline or any of the other things that every other dentist I've been to tries to sell me. They were incredibly friendly and I'm definitely going to be going here from now on! Totally recommend!

Amy did my 6-month cleaning. Sh She was friendly and gave me some very helpful tips. She did a…read morefantastic job.

I cannot say enough good things about the extraordinary care I get here! I usually don't like…read moregoing to dentist but I look forward to my appointments at this office! Dr. Copp and his entire staff are the fantastic, they treat their patients here with such kindness care I highly recommend!

Second session was as good as the first. While it was just a cleaning, the Tech. Was excellent,,…read moreand attentive to my tender teeth. The front office is well run, kind and helpful. Seeing a Physician/ office is the first half of the story- the staff are also important. They can make clients/ patients lives difficult or easy and even pleasant. The staff are well chosen, kind and attentive.

We are very grateful for the kind, compassionate care that we continue to receive from Dr. Wong and…read morehis exceptional staff. My husband is very dentist adverse, but Dr. Wong's gentle approach and brilliant technique has earned his trust completely. Our crowns are works of art, ready in just one appointment. The practice cares deeply about your total dental health and will tell it to you straight when you need work done. Whether you choose to follow the advice of experts is completely up to you. We have never felt pressured into any procedure, and have been allowed literal years to make decisions regarding our care. We continue to trust Dr. Wong and his remarkable staff for our superb dental care.

This is the first dental visit I've had that I actually enjoyed in 40+ years…read more I HATE going to the dentist but I discovered I may need to replace a crown that was over 40 years old. We had recently found out about digital crowns through an experience my husband had in Eugene, Oregon and struggled to find a doctor in our area who is capable of producing these kinds of crowns. We landed on Dr. Wong in San Luis Obispo. He has all the latest technology & is able to create the crown in the office in under two. So what would normally take 2 to 3 visits using a traditional crown, takes just a few hours with Dr. Wong. No dentist I have ever been to has been able to completely numb my mouth. Dr. Wong numbed it on the first try, which was a huge relief to me. I felt absolutely no pain or discomfort during this procedure. His office staff and assistants are extremely helpful and very friendly. He is a bit pricey. He is out of network so we did not get the full benefits of our dental insurance, but he is definitely worth the price.

I've never reviewed a dental office like this…read more Unfortunately, I have a long history of dental issues and, even worse, a string of terrible dental experiences. It took me years to find a dental office and oral surgeon I truly trusted--both of whom retired in 2017. Since my last dental visit in 2018 or 2019, I've been searching for a new provider I could feel confident about, and was not judgmental. I had a clear checklist in mind: I wanted a modern facility that keeps up with the latest technology, a fully staffed team (because that tells me the work environment is healthy and people like their jobs), a spotless office (you'd be surprised how many aren't), and a staff that exudes confidence (because if they're nervous, it makes my anxiety even worse lol). Long story, short--Aspen Dental in San Luis Obispo checked all my boxes, and then some. They never pressure me into treatments I'm uncomfortable with and provide education at whatever level you're comfortable with. For example, I like to know everything--what we're doing, why we're doing it, all the details. My husband, on the other hand, prefers to get in and out with minimal conversation. They can accommodate both of us perfectly. I recently had a two-hour deep cleaning appointment + a mouth cancer screening they offer (LOVED IT btw. Gave me peace of mind). A good chunk of that time was spent on prep and education, which I appreciated. The cleaning itself was incredibly thorough--I recommend asking to be numbed beforehand because they really get in there. Not in a bad way, just very deep and detailed. You might be a little sore afterward, but it's worth it. Also, she knew how to administer novocaine shots with minimal pain. Trust me, I know, I've had many shots that were not as pleasant. If you've made it this far--just book the appointment. Face your fears. (And if you're really nervous, 50mg of diphenhydramine about 30-60 minutes beforehand can help you relax. Thats what I did!) :)

The receptionist and X-ray technician were professional, friendly and very good at their job. These…read morewere the only positives during the 3 visits to this office. The experience is like being in a cattle mill where every possible scan, X-ray, and treatment they could bill insurance for was performed. The wait times were absolutely horrific and I never felt like my care was primary over their next patient service to perform. The cleaning was so minimal I didn't know it had been performed. Do not use your insurance to go her. Go to a private dental office for good care. I was told I needed fillings replaced and a crown. After a 2nd opinion all assessments were absolutely unnecessary. A friend had a crown done by them and ended up with an abscess.

I moved to SLO from Chicago in January of 2019 and heard horror stories about finding dentists and…read moredoctors. However, I have been pleasantly surprised as Dr. Ng and his staff have provided me with outstanding service, even during COVID-19. I have been here for routine check-ups, cleanings, and x-rays, and also for fillings and more extensive work. All of it has been of the highest caliber and I am very pleased. I highly recommend Dr. Ng and his practice! I have a few crowns that need to be replaced and will be going back to Dr. Ng to have them done. He uses the best materials for crowns, which is very important - especially for someone like me who has bruxism and grinds my teeth at night. Dr. Ng also made a new nightguard for me that is much more comfortable and stays in my mouth. The dental hygienists are wonderful, friendly, and thorough. I have had a few of them, and all of them are outstanding. When I leave after having my teeth cleaned, they feel and look amazing. I am very pleased with this dental practice!

I fractured my tooth pretty bad, I trusted Dr. Ng to treat my tooth. Long story short, do not go to…read morehim for cosmetic work. He failed big time. I am still in pain months after my work and need to get my tooth redone. I tried to reach out to the office and never got a call back. Granted, I only called once, but still, no empathy for my pain was given. I am going to a different dentist for the rework. Someone who has more experience on tooth fractures and is able to admit if they can not do a precise job without leaving exposed dentin on the back side of my tooth. He was very kind at first, but I believe this was a big money job and he was just eager to cash out rather then make sure that he could perform a more than sufficient job for his patient. After all, this is my front tooth! It is a big deal and I am going to have to live the rest of my life with this "new" tooth. I want someone who understands that the tooth should be as close to perfection as possible, not all jagged and rough and painful.

Dr. Hutchens is truly a friendly, confident, painless dentist. He just completed replacing a crown…read moreand it fits perfectly. His assistant Monika is very competent and supportive. My dental hygienist for many years, Melissa ,is just the best and her cleanings always thorough and gentle. I rarely have to wait in the office and I appreciate that they respect my time. I highly recommend Dr. Hutchens and the staff at Broad St. Smiles.

I had been going to this dental place for about 4 years and had extensive work done that amounted…read moreto almost 10k in that time period. At first, I overlooked a lot of things that my gut was telling me. One instance, I inquired about something different from what I came in for, the dentist did work on it right away to my surprise, and of course deducted the cost from my prepaid funds. There were billing errors that happened more than once, being overcharged, even when they say you get a discount. Getting my refund took time because of "corporate" office approval wait. Then I get charged for "periodontal" work $184 when I received basic cleaning - I know full well the difference. I specifically told them that I only want cleaning. With my last appointment I called first to make sure, again she said $184, and I said I want cleaning only then qouted $131. Ok so I go in for basic cleaning, upon being seated, the hygienist said that I'm due for an Xray. I told her I'd rather not at this time as I had extensive work done in their office already. She said my last xray was a year ago. I said it's not necessary, then she calls in the new dentist whom I never met before, and I felt ganged up on both convincing me. I said I'm willing to do it next time or in a year. I asked if they will do cleaning without Xray for now, again they insisted with no regard to what I wanted. So I stood up and quickly walked away. The way they made me feel was awful. This was the final straw for me. I definitely relate to what others are saying about Broad St Smiles. It's a corporate dentistry in which the main focus is to generate revenue as much as possible rather than genuine patient care. Yes, BUYER BEWARE!

0----He never gave me any treatment plan for my teeth (enamel) that had been damaged from acid…read morereflex and night grinding. My previous dentist gave me a night guard which broke. Dr. Lapidus replaced it with a retainer that did not protect my teeth at night. I was treated for acid reflex by an gastrologist that my previous dentist recommended, apparently Dr Lapidus never read my previous records and only after 5 years when a hygiengist told him my enamel was thin he told me to go to an othodentist. Never explaining what the plan was. Thank God I never went back to him and found a knowledgeable dentist that is now helping me. My enamel damage is very bad and I will need a lot of dental work to get me back to normal (or as normal as possible) it will cost a VERY, VERRY large amount of work and money. So thanks to his not caring able my teeth in 5 plus years I would NEVER recommend this man.

Can't recommend Dr. Lapidus enough! After multiple failed repair attempts for a front tooth I…read moredecided to see another dentist. Dr. Lapidus communicated my options so clearly, helped me to understand the treatment methods and what he thought would be best. The results were outstanding! I wish I had gone to him months ago - it would have saved me a lot of time and frustration. I'll be a patient for as long as he's practicing in SLO.

It would be nice to know when making your initial appointment that they don't take your insurance…read more Three weeks later after completing one hour of new patient documentation they called to say that they don't take new patients with Delta dental.

I called not once, but twice to verify that my appointment I had passively scheduled 6 months out…read morewas cancelled, and of now the date has arrived and I'm getting emails that I have an appointment coming up. The administrative side of this company is wack. ALSO, they tried to randomly bill me $40 once! I called and they said it was an accident and quickly removed it... I can't help but feel that was incredibly suspicious.