I am beyond please with the service Dave provided today on my stove. He diagnosed and fixed the…read moreproblem in under 20 mins. Super nice and professional guy. I HIGHLY recommend this company and the knowledgeable service tech who work there.

The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few…read morelate expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all.

Just had fridge fixed - now bottom freezer working better and top non freezer area is operating now…read more to keep food. Also got dishwasher advice. Then corrected the connection for new washing machine purchased from Lowes. Would recommend

Professional and fixed our appliance which was a relief since $196 was a lot cheaper than 2k to…read morereplace! I would highly recommend this bus or ss and Brian.

Mark Gagnon came out to fix my clicking gas stove. He fixed it in a very short time, and, as usual,…read morehe showed me what was wrong and how to fix it myself next time! Just charged the service call and nothing for his work. Thanks, Mark!

My washing machine wasn't working, and after calling a couple handymen and appliance repair shops,…read moreI'm so glad I got ahold of The Appliance Doctor! I spoke to Mark around end of business Friday, and he was able to come Monday. He quickly diagnosed the problem (lid switch issue), and fixed the wire in the switch. He also greased up the brake under the washer when he heard how loud it was, and tightened my laundry tub faucet. He showed me the issues and explained them clearly. He was super friendly, professional, efficient, and very reasonable. I HIGHLY recommend this company! :)

Did good work last two times at my home. I was atisfied then and I believe I will be satisfied…read moreagain.

Bill & Rod's did the right thing. They replaced the original SQ with a factory new unit with a…read morefull factory warranty. I am happy. SWMBO is happy. Josh and Ollie did this install. They were on-time and careful bringing it up a flight of stairs (with a 90 degree landing). They were very thorough and communicative. I am happy that I chose to to do business with a local, family owned business where I can chat with decision makers and the owners.

My elderly mother found this company online and figured they were a reputable business, she had a…read morerefrigerator that wasn't staying cold and she assumed the thermostat needed fixed. They came out and charged $120 for a service call, and said he took Cash App, Venmo or cash, and then told her she needed a part that cost $286.79 and said he would return. He did NOT return and she had to call them repeatedly and finally got ahold of what I assume was the "boss" he said he needed the money for the part before he would come out, she sent the money. A week goes by and she hears nothing, almost another week goes by and she calls them back again, and asks when they were coming back because her refrigerator was not being able to be used. She finally asked to just be refunded for the part because nothing was fixed and he ghosted her. So she was ripped off almost $300.00 and nothing was done. She had to call another repair service and pay for the part again. I wouldn't recommend these scam artist to my worst enemy. USE THIS COMPANY AT YOUR OWN RISK!!!

outstanding service and communications. Always my first…read morechoice in service and far pricing.

Bought a Sanitaire from them, correctly assembled and no nonsense. Explained that there is a…read morewarranty to me.

They checked my vacuum and said the motor was out .... but I was skeptical seeing that the sales…read moreman tried to sale me a vacuum before they even diagnosed the problem. I took it to Sandy Sew&vac on telegraph and they said it just need basically a tuneup which ended up costing me only 55$ follow your first mind when goin to places like Banks. Sales person were nice though.

We are repeat customers of Lucas appliance and will keep on using their services. We are two women…read morewho get nervous having anything fixed in the house. They come out quickly and go above and beyond to make sure that our appliances work great. They do a high quality of work and have the customer service skills to match it. Cannot recommend enough.

Very disappointed with the service I received, or didnt. The tech came in saying things like I will…read morebe here all afternoon on this, Its really a two man job and really just didnt want to do the repair. My washer worked but was a little loud now I am stuck with washer in pieces. If he didnt want to do the repair he shouldnt have started I could have called a more professional tech from another company something I will do from now on.

Great Support. Did not service my area, but gave me a ton…read moreof advice on the phone - send me links, walked me through a repair I can do myself. It's the kind of repair guy you want to have - honest, helpful, uncomplicated. Give them a call!

Even though my address is outside of Marshall's service area. He was helpful on the phone and…read morecorrectly diagnosed the issue of my refrigerator not working. He even told me it is not a difficult job. I end up ordering the part and fixed the fridge on my own. I really appreciate Marshall's help.