My car struggled to pull in Joe's Auto. Once there I spoke to Joe about my 2002 Toyota Highlanders…read moreproblems. My car was repaired the next day. Not only did Joe search for the best replacement price, he was fair with service cost, and kept his promise regarding pick-up time.

I had a new motor dropped in a 2011 Jeep Wrangler. The guys who installed it in Kenner had messed…read moreup the AC and refused to fix it. Brought it to Joe's after a recommendation for a good mechanic who won't screw me. I brought it to them on a busy day and the older man said he can probably get into it sometime that evening and call me with the issues. After four days there and numerous phone calls back and forth, and him bringing it to the Jeep dealership himself to help figure out the problem, he calls me back and says its been fixed. I go there expecting a $5,000 bill and end up paying $150.00 for "the labor" because he didnt have to change any parts, etc. Long story short -- a mechanic can easily steal $5k from you for labor and parts, etc, especially if you don't know much about cars (I don't, and he knew that). But this guy sat down, explained parts to me and explained what was wrong and how he fixed it. I walked out of there, never being more impressed about a mechanic in my life. I would take every car I ever own to this place. If I could give this place 10+ stars, I would love to. SUPPORT THIS PLACE, LOCAL BUSINESSES -- A 100% HONEST TO GOD MECHANIC, FINALLY!

Eventhough he couldn't fix the problem (b/c I have an AWD vehicle) he helped diagnose the potential…read moreproblem w/o charging me for running some tests... Even his dog is friendly!

Was driving to work this morning when my car just died - in the middle of the road - tying up…read moretraffic at rush hour. Had Steve's need and phone in my address book as a friend had recently recommended the shop. Called AAA and had the car towed there - having never been there before. Talked to Steve on the phone and explained what had happened just prior to the car dying. He said he would take a look at it - but off the top of his head it could be a fan belt, the battery or the alternator. Early afternoon - call from Steve - car fixed - it was the alternator $303 (the part was $185). Went to pick it up at the end of the day...couldn't have been nicer - answered a few questions I had, gave me an estimate on additional work I need done in the future (which I requested - he did not suggest it) Bottom line - great service, honesty, integrity and fair prices. These are a lost art in car repair. The shop is a true working shop- don't expect a cutesie waiting area and crap like that - this is a place where real mechanics work. Grease, grime, parts, cars and tools - and the shop dog too :) Home run for this place.

My car needed some work done, but I didn't have a mechanic in New Orleans yet so I did a Google…read moresearch and found serve auto. May whom contacted me within about 10 minutes, we made the appointment for 2 days later, he checked out the car, gave me a quote, and had it completely repaired within about 3 hours. Has work was expedient and great. I highly recommend!

Where to start...what a professional, kind and awesome crew, who definitely went above and beyond…read more When you find a company that not only does amazing work, but is truly there to help the customer, its a great feeling!! Layla was unbelievable and went out of her way to help, and the powder coat, amazing!! Highly highly recommend

Great service. They only get 4 stars though because they did not tell us they charge a service fee…read moreif you use a credit card! Only 2 or 3 % but still in this day and age where even fast food takes cards it was an unpleasant surprise! But other than that they are awesome. Great work done in good time frame. Can't even tell it has been damaged! Even the paint matches perfectly!!

They dumped a car one inch off my bumper. I was at work today and happened to look out my office…read morewindow to see a driver from this company leaving an SUV 1 inch from my bumper on the side of a street (and on the wrong side of the street for parking. You're supposed to park in the direction of how you drive). Thankfully, the curb in front of my car tapers, and I could pull out of the spot from the front over the curb, but there was no way to get behind my car or open the back door. The ridiculous part was that there was ample parking in other places on the block. This did not need to happen. The driver pulled off down the street before I could flag him down, but that was my experience.

Mr. Keith at Advance Towing is great! Got my car picked up on time and gave me a call when he was…read moreon his way! Super helpful and reasonably priced. He even drove over to NOLA from the Westbank in that bridge traffic to get my car squared away! Highly recommend Advance Towing!

Thirty years of experience with this shop, and my car is there now for a/c work etc. good guys well…read moredone repairs.

Always reliable, helpful and honest. They have kept my cars in great condition for over 10 years…read morenow. Highly recommended.

I bought a used Honda Element at a nearby dealership. There were problems with acceleration and a…read moreconstant check engine light. Multiple attempts at fixing this at the dealer's local mechanic (cough, cough; Charlie's)... proved useless. After the fifth visit he said it needed a new rocker arm/ new engine. Long story short, I went to Intensive Care. I met with Alex and left feeling confident I was dealing with a knowledgeable place. They run a clean shop and hey, they were working on a Bentley. I was prepared to hear I needed a new engine. All of the engine problems were fixed. Completely; for $320.00. Here is the funny part. I could not help but notice that the dealer had a few cars parked in front of the shop. Maybe they are now taking their inventory to Intensive Care. I wish that it had happened to me ....And if you are reading this and need complete engine work, trust me; You can't go wrong.

I was new in town, happened upon this shop thanks to the dealership where I bought my car, which…read morebuys cars at auction and sends them around the corner to Intensive Care to make them ready for sale. After my first experience I decided this would be my regular repalr and servicing facilitly and so I've gone back. You have to follow the map to get there because they're not out on a main street, which makes it hard for owners Carlos (chief mechanic) and his son Alex (front desk) to expand their retail trade the way they'd like. They need all the word of mouth they can get and I'm delighted to put my two cents' worth in. The work is excellent and the rates are fair. In my experience this is NOT one of those places where you arrive needing something small and end up paying for something big. Onward and upward, guys!

I have been getting auto repair work done here for 25 years! Always done on time AND on budget…read more Full service shop so I use them for everything. Highly recommended, for all makes and models.