I am compelled to offer my sincerest admiration for these outstanding gentlemen, who consistently…read moredemonstrates remarkable kindness, professionalism, and expertise in their field. The owner, Sam, is frequently present, which is a testament to their dedication. I am thrilled they have established their business in Mid City and wouldn't dream of seeking alternative service providers.

I want to be clear that I am leaving this review based on an interaction my wife and I had simply…read morewhile walking past this business -- not as a customer. On the morning of April 19th we were visiting town and walking by MidCity New And Used Tires on our way to a nearby coffee shop. I'm a tall, brown-skinned man with locs, and my wife is mixed with curly hair. As we approached the shop, we noticed three men sitting outside. One of them, who I later had an issue with, was about 5'9", had a short haircut with a low fade, and noticeable neck tattoos. The others were a heavier-set man with curly hair and a thinner man with longer curly hair. As we walked past, the man with the low fade noticed us and began speaking in Spanish. At first, he was sitting on top of a truck, but as he started talking, he stood up. He spoke quickly -- too fast for me to catch what he said initially -- but it seemed like he was testing whether we understood Spanish. When we looked at him without responding, he seemed to think it was safe to continue. Speaking louder now and in a sing-song tone, he said something along the lines of "Señora...something something...culo" -- although he pronounced it more like "cuelo." Whether it was slang or a mispronunciation, the meaning was clear: he was making an inappropriate comment about my wife's body, directly in front of me. The reason I'm describing all three men is because, as prior military, my wife and I were trained to observe and assess our surroundings carefully. In situations like this, one individual's disrespect endangers everyone present if no one steps in to correct it. While my main issue is with the individual who spoke, I hold the other two accountable for staying silent. And while part of me was ready to confront them -- all of them -- I chose not to. That's not who I want to be. My wife is pregnant, and protecting her and our family was my priority, not reacting to ignorance. I'm posting this review to inform the owner of what happened, and to warn others who might consider doing business here. If an employee feels bold enough to disrespect a woman and her husband to their faces -- simply because he assumed we wouldn't understand -- it raises serious concerns about their integrity and what other predatory behavior he might be capable of, especially toward women seeking service here alone.

pulled up with a nail in my tire these guys had my car up…read moreand wheel off in 30 seconds super nice and professional I feel like Max Verstappen pulling into the pit!!

Incredible service! They came out quickly to replace a punctured tire! Both technicians were…read morephenomenal! Will see them next time I have tire issues!

2011 Volvo Timing Belt Replaced it, pulley and water pump …read more Great quality of work and price was great . I belong to a Volvo page on Facebook and others have paid twice as much. Some a bit cheaper but not reputable shops. I'll use them again

Extremely disappointing experience. My vehicle has been at this shop for over a month, and the…read morebiggest issue has been the lack of thoroughness, urgency, and communication. I was initially given my vehicle back before the full problem was identified, only to have to return it because a major repair was still needed. Since then, there have been additional delays simply because communications weren't being checked or acted on, leaving necessary repairs sitting untouched. I should not have to constantly follow up or physically come to the shop just to make sure someone is checking messages and moving my repair forward. Meanwhile, I'm continuing to incur additional transportation and rental expenses because of these delays. Customers should not have to manage the repair shop themselves to get their vehicle properly fixed. I would not recommend this shop based on my experience.

Jarell replaced my totally flat tire with a brand new tire in less than 1 hour from the time I…read moreplaced the call for roadside assistance!! Excellent experience and fair price. I'll definitely be calling him again.

Amazing service!…read more Something has to go really bad or really good for me to write a review and this falls into the "REALLY GOOD" category. Jarell came out to help me with some battery trouble when I couldn't start my car after dropping my dog off at the vet. He got to me super quick, like 10 minutes. We got the truck jump started, but I needed a new battery. I also had to be at work, so I did not have time to go get one and install it. MY SAVIOR, Jarell, was able to handle all that. He went and bought a new battery and installed it in my truck at my office. Wonderful guy! Outstanding service! 10/10 will recommend to any and everyone.

The service I experienced was an A+. In and out in 45 minutes for passenger front window…read morereplacement. I will be back if I ever need them.

Great customer service! I had severe damage on my back windshield, and they had fixed it the same…read moreday in less than 2 hours. With tax & a 4% credit card charge, the total cost was $249.60 which isn't bad at all considering this was an urgent matter. The manager was really friendly. I'd recommend checking out Pelican Zone if you have any car glass damage.

They have a program that gives free services if tire gets a puncture within certain time periods…read more My last tire repair was entirely free!! They also have stored my data and it's really convenient to drop off and pick up my car. Staff is very friendly and professional.

I was always impressed with the professionalism and convenience of the Broad St location, but my…read morelast few visits have shown me that they are seriously understaffed. At one point, I had to pick up my car because they were unable to get to it. One lady had been waiting several hours for an oil change. The phone was left to ring incessantly. Managers are always courteous. I hope they get more help.

Had a busted tire (total replacement). The folks at Firestone were so nice. They stayed open a…read morelittle late to make sure I would be able to pick up my car on the same day. Plus, super-convenient location. Similar quality tire as from the dealer for hundreds of dollars less.

In my experience, does no good to make an early morning appointment here. My vehicle is never ready…read moreuntil the next day. Even with basic maintenance like an oil change. Definitely higher priced than other choices for oil change. I'm thinking I will no longer bring my vehicle here.

Second time over here for a tire patch. First visit was obvious, second visit I thought was just a…read moreslow leak. Sure enough, another nail. 9 minutes and $17 dollars later I'm road ready again. Cash only. ATM on site. Highly recommend!

I am so happy I went here for my flat tire! Everyone was incredibly efficient as well as quick. My…read moretire was too bad off to be patched but I got a great deal on a new used tire. I will absolutely be coming back here with any issues!

They are a great place for tires and basic auto services. My son brought the car in when he got a…read morepuncture and they gave him a good deal on a pair of tires. Just went back for an oil change and fluid service and realized the windshield wipers were shot. Another solid bit of work for a good price. We'll keep coming back

If I could give a negative I would! Their negligence literally almost cost my daughter her life!…read moreThey gave her two used tires instead of the new ones she paid for! Then they refused to refund her money which was all we asked for and they were suppose to be 30,000 miles tire and were not! Then they had my daughter to drive 300 miles to bring the tires back just so they could deny fault! I then asked for the owners name and they gave me some bogus name and said he was out of the country. I'm not sure if they dismissed my daughter because she is a woman and/or because she is black...but whatever you do...DO NOT USE THEM!