Even though their products can get a bit pricey (or maybe I just get a bit excited when I come in and buy a good amount of items), the customer service here is great. Brittany is fabulous, she works well under pressure and is able to attend to everyone in the store (I've noticed this, because I've been in the store before with another worker and she messed up my transaction and seemed overwhelmed with about 5-8 people in the store. But, the same situation happened with a lot of customers being in the store and Brittany still had a great attitude and was walking around helping everyone. I get it with the other worker, sometimes we all can get overwhelmed but remain calm and you won't make mistakes) Brittany also recommends GREAT products. There will always be trial and error but I've never been unsatisfied. Even with a prior accident with the other employee I'm still giving 5 stars because I like their products, and the customer service Brittany has always shown! read more

Five stars for Heavenly!! She made me feel super comfortable & she was very knowledgeable on everything in her shop. I will definitely be going back to purchase from her. I trust her advice & the product I bought is amazing. read more

I visited this store because it was a friends birthday. We had been promising her as bag of dicks for years. So all in the name of fun a bunch of us all purchased various phallic like things to place in a sack for her birthday gift. The staff here was super friendly and helpful. It was like shopping with a friend. I was from out of town and she even recommended a good place to eat I will definitely visit this shop again. FYI , my gifts were a hit ! read more

Showed up just now and the lady working asked me and three customers behind me to come back in 45 minutes and that she's taking a lunch, as there are multiple other customers shopping in the store. Poor service. read more

this place is amazing the employee went above and beyond trying to find something I really needed I could not find something I really needed and Dalilah went above and beyond finding it and was so kind thank you so much for all your help and kindness ! even is she did not know of something she made sure she would figure it out! she's awesome ! read more

They have a variety of things but is overpriced compared to other shops in the area. The hours of operation are incorrect.

Super comfortable and helpful! Love the workers here and they always know what to suggest.

Came here for the second time a few days ago, and I made a yelp account just to make this review. Heavenly definitely deserves a promotion!! She is so knowledgable and passionate! She had very honest opinions but still gave me options to choose from instead of just saying "buy this one." We had been in the other night after the bar and the redhead working at that time was very rude and off-putting so I was a little reluctant to come back in, but I needed lube. (Heavenly recommended this hemp lube and it's AMAZING) And after having a pleasant experience with Heavenly, I decided I am just going to start going in during the day when either her or the assistant manager is working. If you can go during the day, I recommend that HIGHLY. read more

The lady that worked last night was so pushy, rude, dismissive and tactless. She has no idea about the female anatomy and kept arguing with me about my own body. I'll never go to this location again. I hope the management sees this. I tried to email them, but they only have a phone number and I didn't want to call and speak to her. Everyone else that works here has been a gem... they need to can her. read more

Trinna' .... was absolutely a doll' experienced' personable' friendly' knowledgable' ... she ranks a ten' ... in more ways than one' ... blessings' Nick & Pam' read more

I walked into Sam & Delilah's this evening in search of a gift for friend. Never being here before I was a little intimidated. Stephanie was very welcoming and very knowledgeable about the product that was in the store! She made this visit very approachable and eased the anxiety I had walking in the door. I'll definitely be back next time I am in need of any thing adult! read more

This was my first time here but this is now me and my gfs shop of choice! The employees were super friendly and extremely helpful. We were able to explain what we wanted and the woman there took her time to help us look at all our options. When you are shopping for something so intimate, I think good and comfortable customer service is a must! This place has it all, 10/10 would recommend. read more

Stopped in here while walking around PB one day and I'm so glad I did! Heavenly was so professional and helpful. She made me feel comfortable right away, and answered any and all questions I had about the store's products. Great selection, reasonable prices, and friendly staff. I will definitely be back! read more

I'm here because this is the best place to go in San Diego county for everything "yum" related. I also love the $5 off coupon when you leave a glowing. Review. Highly recommend the staff's helpfulness and sexual curiosity. They tried to get my fiancee hog tied. Apparently "Heavenly" is a super cool store associate and she need a promotion. read more

Went in the other night to get a plug for my girlfriends butt and while looking for various objects I could jam in her ass I was met with hostile and unfriendly service from the clerk. He was very rude and the only thing I could find that would fit in my girlfriends rectum was terribly overpriced and low quality. Gosh do I miss the previous store there. Will not return. read more

Had a fun and educational experience here with Brittany! She is so entertaining and really knows what she is talking about. I will definitely be back to see her if I am bored or curious. Come here for a good time :)) read more

I had the best experience here. Brittany helped me out and she gave me great recommendation. I told her what I wanted and she showed me a variety of options read more

Great store! The managers have a lot of great information and were really nice and helpful. They didnt have everything I was looking for but I will be coming back because the manager said they are always getting in new stuff. read more

Eric was so helpful and knowledgeable about the products in the store! Will definitely come back!

Make sure to get heavenly as your employee she was a great help and the store itself was awesome! Had many cute undergarments and many other accessories I strongly suggest! read more

Eric and Courtney are the absolute best!!! They were so helpful and kind. Would definitely recommend this place! Great experience here.

Awesome customer service and selection!!!  Taylor helped me with my adult toy selection.  She was authenticaly legit just great with all my choices and she made it  fun. The store has a clean, fresh fresh feel to it.  Taylor made me feel so comfortable in asking questions and gave me excellent recommendations. The selection of lingeie is really hot and sexy.  BDSM peeps will love this place. They even have a stripper pole!  Ask for Taylor she gave me the best customer service.  So if you looking for lube, all kinds of vibrators or adult sexy toys this is the place. You'll find gift for youself, your  partner or friends with benefits.  They have funs sex toys and gifts for bachlor and bachlorette parties too. Plus its right by the beach:  in beautiful Pacific Beach San Diego! 92109  :)  Ps I rarely write reviews but this store was definetly worthy.  And no Im not a friend or staff just a happy customer!!!! read more

I went in to just to look around and didn't plan on buying anything. I was a little skeptical of this place because I knew that it had recently changed owners. However, I was very impressed by the whole set up. It's very welcoming and not intimidating. The staff is very friendly and makes you feel comfortable as soon as you walk in the door. I had a few questions and Hannah had all the answers about the different products I was looking at. I will definitely be returning here! read more

Heavenly has helped us out twice now when my boyfriend and I have come in to get some toys. She is very knowledgeable and friendly. The store has so much to offer! Thank you for having great costumer service and wonderful products! read more

Love this place great selection of clothes so much cute lingerie & toys !!! Staff is very friendly & fun

Love the atmosphere in here ! Britney was super friendly and made me feel really comfortable. Great store!

Heavenly is heavenly! She helped me get everything I needed. And since this was a gift she removed all the price tags. Great selection

This place rocks!! Great pricing - clean store- and Courtney the pregnant babe freakin rocks.

Such a professional and welcoming store! Hannah was so helpful... she took a lot of time to help me find exactly what I needed in such a friendly manner. read more

I love popping into this place and though I never feel pressured to buy anything, I rarely leave empty-handed.... All the employees (especially Stephanie) are extremely helpful and easy to talk to. They make a potentially uncomfortable or embarrassing conversation become a highlight of ur day. Next time you're walking down Garnet be sure to stop in! read more

The staff was very helpful and made it an exciting experience!! They had a lot of good options. Brittany helped me and she was very sweet and helpful!! I will definitely come here again over any other place local!! read more

The woman working there was fun personable and I appreciated her help. I would recommend this shop to everyone. It's small but has everything you need. The items are well chosen. Why have a huge store full of junk you have to shift through when you can just get to the point? read more