I was pleased to see that a pharmacy and medical supply store opened along one of my normal routes…read more Havana Pharmacy and Medical Supply is housed in a strip mall and is easy to bypass if you're not looking for it. In addition to offering a full-service pharmacy, the small retail space offers some of the typical stuff you'd find in a drugstore, plus extras like wheelchairs, walkers and other medical necessities. I love the fact that they carry several non-prescription items that I've never seen at the big box stores (oral rinses, skin care, etc.). The level of customer service is what will keep me coming back. While browsing the shelves, the very friendly pharmacist asked if he could help me find anything. He also informed me that if I was unable to find what I was looking for it would be no problem to order it, at no extra cost to me. He even provided a free bottle of water so I could stay hydrated while I perused the shelves. I didn't get a prescription filled on this visit but they advertise that they take all insurance, including Medicare and Medicaid. I love to support small, local owned businesses and I will happily return.

I have no idea who these people are, or how they even got my name and phone number. I have never…read moredealt with them before and they left me this number to call back which was disconnected. I believe they are a scammer in my case. They said my claim was denied. What claim are you talking about? I never made any claim with your pharmacy. Hell I don't know if they are even real or not!

They are wonderful! I have had to go here for stitches and they are top notch. Staff is caring and…read moreservice is excellent!

This place was amazingly!!! My roommate was run over by a truck on his foot and these ladies ran…read moreout, picked him up, put him in a wheelchair and brought him in to quickly give him pain meds, ex ray him and give him a referral to get surgery! They were kind and compassionate and generally considered with him! Thank you ladies Sooo Much!

I'm new to Kaiser and I liked that everything I needed is located at one place! The pharmacy, the…read moredoctors office, the gynecology office, the pediatrics office.. this location is easy to navigate and has a Starbucks I side as well! The staff here are all pleasant and helpful, I haven't had a bad experience. I like my new doctors so far and feel like they truly care about my concerns and overall health.

I've been a Kaiser Permanente member since birth and generally have had positive experiences, but…read moremy recent visit left me feeling disappointed and frustrated. For the past few days, I've been dealing with typical viral cold symptoms that escalated to include a persistent cough, chest pain, shortness of breath, throat irritation, nasal congestion, bloody discharge, and a severe headache that turned into a migraine. Concerned about these symptoms, I tested twice for COVID-19--both negative. After my chest pain worsened, my friends and family urged me to seek urgent care. At urgent care, I explained my symptoms and received a strep, flu, and another COVID test--again, all negative. Despite feeling like there might be an underlying issue causing my symptoms to worsen, I was given a breathing treatment, prescribed an inhaler, and sent on my way, feeling like I had wasted both time and money. After following the care plan to the letter with no improvement, I made an appointment to see my Primary Care Physician (PCP). Instead, I was met by a nurse, Ms. Roberta Owens, at the East Denver Clinic on August 26th. I arrived slightly late, feeling absolutely miserable, and received a call while checking in, warning that my appointment would be canceled if I didn't check in within 10 minutes of the scheduled time. Already struggling to speak due to my symptoms, this added stress was not helpful. Ms. Owens quickly took my vitals and started asking pre-questions. From the start, our exchange felt defensive and combative. I was coughing so severely that it interrupted my speech, yet she continued to push the conversation. There were no tissues in the exam room when I asked for one, adding to my discomfort. I expressed my main concerns--particularly the intense sinus pressure and headaches--and suggested that I might need a referral to an ENT specialist. Instead, she ordered a chest X-ray, which unsurprisingly came back clear. Back in the exam room, Ms. Owens reiterated that what I had was likely just a cold, dismissing my concerns. While I understand that sometimes immediate medical remedies aren't possible, compassion and kindness can go a long way. Unfortunately, Ms. Owens seemed dismissive and didn't listen to understand my concerns. Her demeanor left me feeling emotionally drained on top of already feeling physically unwell. This experience was a stark contrast to the quality of care I've come to expect from Kaiser. I hope that future interactions will be more attentive and empathetic.

I would like to express my heartfelt gratitude to the entire team for making my birth experience so…read morewonderful! My daughter was born on May 8, 2026, and thanks to all of you, this day will always remain one of the happiest and most beautiful memories of my life. My labor and delivery went smoothly and wonderfully. The entire team was professional, attentive, and well-coordinated. Everything was done at exactly the right time, and I felt genuinely cared for, supported, and safe throughout the entire experience. I would especially like to thank Svetlana Naymark. She arrived at exactly the right moment and handled everything quickly, confidently, and professionally. Having someone like her by your side truly makes you feel that you are in the best hands. My daughter was born beautiful and healthy -- and even with a perfectly round little head! I also recovered very quickly after giving birth, and I am incredibly grateful to the entire team for that as well. I have nothing but warm and happy memories of one of the most important days of our family's life. Thank you for your professionalism, kindness, care, and for making the birth of my daughter such a smooth, peaceful, and positive experience!

Lack of professionalism in every possible way, my wife had a migraine and a stroke symptoms they…read moreleave her in the hall way without any assistance. I had to take her to another hospital under my responsibility of her dying. And the nurse was more concerned of me having her name and last name than taking care of someone.

Went here for urine test and physical and it too me 4 hours most of time sitting in the lobby ( 3…read morehours ) and in a room another 45 mins. The test all together took about 25 mins. This has been the worst physical/ drug test I've ever experience

I am so impressed with the Arapahoe Rd Concentra location. I was sent to do a pre employment TB,…read moreDrug screen, and physical. Everyone I met bent over backwards to be polite, nice, and caring. They were super fast and then went above and beyond to help me when my employer figured out I took the wrong form to be filled out. I contacted them on a Friday in the morning and sent them the correct form. Not only did they get it done immediately they sent it back lightning fast and it wasn't their mistake but mine. I cannot say enough good things about them. I am a nurse and manager and would feel great about sending my employees to this location because they truly understand what service and caring look like. I hope they all get a raise!!!

My wife delivered our son, atlas here. From what I've heard this hospital specializes in…read morechildbirth, pumping out nearly 4,000 babies a year. The actual hospital is nice, and their menu of room service offerings was pretty solid for a hospital. In terms of service I'd say it was a bit inconsistent. Although, Maria in the postpartum ward was a star - Id recommend asking for her. She was compassionate, detail oriented, and caring.

Every year on my son's birthday, the pain resurfaces--not from motherhood, but from the trauma I…read moreexperienced at Rose Medical Center. I came in ready, informed, and expecting care. What I got was the opposite. I was dismissed, ignored, and left in distress during one of the most physically and emotionally vulnerable moments of my life. Despite being in clear medical need, I wasn't taken seriously. I wasn't supported. I wasn't safe. This wasn't just disappointing--it was traumatic. Years later, I still carry the weight of that experience in my body and memory. If you're considering delivering here, know that not everyone walks away feeling held or respected. And for Rose: birth is not a production line. It's a threshold. Please treat it--and us--with the reverence it deserves.

My spouse recently had major surgery at UCHealth Cherry Creek, which was also her very first…read moresurgery and exposure to general anesthesia. While some aspects of her care were excellent, our overall experience was deeply distressing due to the conduct of certain post‑operative nursing staff. First, I want to acknowledge the providers who delivered outstanding care. Dr. Bouchard was excellent: clear, thorough, and compassionate in both pre‑operative and post‑operative communication. The attending resident was likewise excellent, demonstrating strong clinical skill and a respectful bedside manner. These physicians gave us confidence in the procedure and took our concerns seriously. Unfortunately, the quality of care in the post‑operative area did not reflect the same standard. After surgery, my spouse was slow to wake from anesthesia and in excruciating pain. While she was still groggy and doing her best to communicate her pain, one of the nurses was noticeably impatient, dismissive, and appeared focused on the fact that it was near closing time rather than on my spouse's condition. When adjusting the bed, this nurse repeatedly moved the head of the bed up and down very quickly, causing my spouse to scream in pain. There was no apparent attempt to pause, slow down, or modify her approach in response to my spouse's obvious distress. A second nurse was also rude and unhelpful until one of the anesthesiologist helped my wife. At a time when my spouse was barely emerging from anesthesia and struggling with severe pain, this nurse asked, "I don't know what else to do for you, what else is going to help you?" The burden was effectively placed on a post‑operative patient, rather than the nurse using her clinical expertise to assess, problem‑solve, and advocate for appropriate pain management and supportive measures. It was especially alarming that this nurse then suggested that my spouse might need to be transported by ambulance and admitted to a hospital, framed in a way that felt more like a threat or a way to move her out of the recovery area than a thoughtful clinical recommendation. From a patient‑centered care and safety perspective, this experience was unacceptable. My spouse was vulnerable - just out of surgery, in severe pain, and slow to wake from anesthesia, yet she was made to feel like an inconvenience. The tone, rushing, lack of empathy, and apparent prioritization of closing time over patient comfort and safety were completely inconsistent with the standard of compassionate care we expected from UCHealth. If we had known this was how the post‑operative nursing care would be handled, we would have requested a different facility. Patients undergoing major surgery, especially for the first time, deserve nurses who are clinically competent, patient, and empathetic, and who respond to pain and delayed emergence from anesthesia with professionalism and care - not frustration, dismissiveness, or implied pressure to leave because it is near closing time. I would strongly encourage UCHealth to review staffing, training, and culture in the post‑operative area at this location, to ensure that other patients and families do not have to endure the same experience.

Excellent Lab for Walk-Ins…read more I like the availability of the lab here, located on the second floor. There's a parking entrance at the front. The lobby is a bit tight, but nice.

Fast, friendly service. Staff is thorough and actually listen to your needs/concerns. They do not…read moresit and type while you talk. And they partner with you in your care to get better.

WRETCHED EXPERIENCE!! I had the displeasure of seeing Evelyn (Danielle) Abram, LCSW, for what was…read moresupposed to be an evaluation for adult ASD/Asperger's. She did diagnose me as having Sensory Processing Disorder and PTSD, but it all went downhill from there. In our first appt, she was nice at first, then at several points she became aggressive in her manner and attitude, almost hostile. I felt threatened. At one point, in response to my comments on an issue, she fired back at me: "Do you know what love is?" and when I said yes, she snapped, "Then you don't have Asperger's." WTF?? And that wasn't even the worst of it. Her attitude was very abrasive, condescending, and not at all caring. My 2nd appt was by phone, for which she was 10 mins late. I only have 30 mins for lunch, so I was late getting back. During the call, she ignored my real issue and steered the conversation to my childhood and relationship with my parents -- completely off-topic. She then said she'd put in a referral to the psychiatrist for a "med eval." I assumed she meant a medical evaluation, since I'd already made it abundantly plain that I will NOT take drugs of any sort. It's against my personal and spiritual beliefs. The next day, I got a call from Kaiser to schedule a "MEDICATION evaluation" with the psychiatrist! First, there are NO drugs to treat Autism/Asperger's, nor even Sensory Processing Disorder; second, I'd made it perfectly clear I would not take drugs. However, my aim in all this was to get a referral to an out-of-network clinic specializing in adult ASD, since Kaiser has no protocols for diagnosing adults with ASD, so I went ahead and scheduled the appointment. Third appt with Danielle Abram was at her office on 11/18, and this one left me literally traumatized. My system is on overload from the SPD, and I am seeking to reduce my work hours so I can at least try to cope by reducing the number of hours exposed to the stress. I've already tried everything I can -- earplugs, noise-canceling headphones, even bomb-testing earmuffs (which I'm wearing as I write this) -- but the sensory overload and burnout are at critical mass. During this 3rd appt, Danielle told me I could get fired for making such a request of my employer, and basically incinerated all my hopes of getting relief. I broke down sobbing, uncontrollably, and SHE KEPT TALKING!! I asked her to please stop, I couldn't take any more, and she stopped for about 15 seconds, then started talking again. WHEN A PATIENT IS UTTERLY OVERWHELMED WITH SENSORY OVERLOAD, YOU DON'T KEEP ADDING TO IT! My husband was at the appt with me and had to ask her again to stop talking -- she just kept going on, completely oblivious to the fact that her patient was in total meltdown. Finally she said she'd send paperwork to my employer's HR dept for FMLA, to request a reduction to 30 hrs/wk for ONE MONTH. As if that solves anything!! This is an ONGOING problem, a cascade effect that has resulted in severe burnout and stress, as well as anxiety, because of the SPD. She said she'd draw up the paperwork that evening. I can't even go into all the eff-ups that happened after that, but suffice it to say, I didn't receive my paperwork until 12/8 - TEN DAYS after she said she'd write it up. When I opened it, I found she'd COMPLETELY NOT UNDERSTOOD my issues: she had me down as suffering "anxiety and depression" (nothing about SPD), and recommended that I work 30 hrs/week for one month, at a rate of 10 HRS FOR 1 DAY PER WEEK. She can't even do basic math!! Wtf...saying a stressed-out person should work a single 10-hr day???? She also indicated on the paperwork that my condition is expected to "last 1 year" (this is LIFELONG! -- I've had it for over 50 yrs now, and it doesn't ever go away), that it's "not expected to have flareups" (100% WRONG) and that any flareups would NOT require missing work. Um, lady, have you ever actually studied SPD??? Do you even have the first fricking clue?? So the FMLA paperwork I requested nearly two months ago is totally worthless. I can't show that to my employer -- it's not a true picture of my condition or how to treat it, AT ALL. Oh, and the appt with the psychiatrist I had to schedule almost a month in advance, then eventually canceled because when I FINALLY got an answer from them, they said it was a medication evaluation only, which I had repeatedly said I would not take drugs. I am so traumatized over this whole nightmare, I need therapy just for this alone. I wasted copays twice, took off work a half day each time to drive all the way across town, just to be bullied and abused by this horrible woman who has NO BUSINESS working with people who are stressed and emotionally fragile. Thank goodness my husband now has insurance through his new job, so I can go elsewhere.

Outstanding customer service and great physician interaction! Dr Valeja spent a lot of time going…read moreover my complicated medical history. Very happy with service and bedside manor!

UPDATE!!!!!!!! So since contacting the office manager and…read morebeing promised that my bill would be reversed due to the issues I have had, I have since been sent to a debt collections agency and have been being harassed by the debt collector. Although I have voicemail proof from office manager D Davis stated that my charges would be reversed. I've never received such horrible treatment from a provider practice in my life.