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Rollstone Fuel

4.0 (3 reviews)
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Services - Rollstone Fuel

HVAC installation or replacement

HVAC system repair

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1 year ago

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5 years ago

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5 years ago

Long time customer of Rollstone... they treat their customers well, take pride in their work and are fairly priced. No complaints here.

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O.G. Croteau Plumbing & Heating

O.G. Croteau Plumbing & Heating

(19 reviews)

Our family has been using Croteau for decades for both plumbing and heating. Great communication…read moreand service. They've also managed to keep our 50-plus-year-old furnace running great!

Just awful. And I have photos to show it. To be fair, the first time I used them I would give…read morethem 3 stars. For that, I had them put in a mixing valve and plumb in a shower wand for a tub. That job looked good except that the plumber had the fixtures way too far out (I asked for an inch to account for cement board and tile thickness. Was probably out almost 2 inches). I had to cut into the back of the wall to adjust the depth. But that plumber did okay as far as the piping was concerned (except I'm not a big fan of pro press couplings). The second time I needed my bathroom sink fixtures moved over about a foot and a mixing valve and shower wand put into a shower (everything was opened up). If I could give zero stars for this work, I would. The shower plumbing was a mess. Cut a hole in a 2x4 so big that the support was no longer any good (fortunately not a load bearing wall). Then the two pipes that went through he crossed over one another. (Would have been better to drill two smaller holes and fit pipe accordingly). Despite me indicating where I wanted the shower wand fixture, he put it up higher than the actual shower head!! I ended up having to move the shower wand myself (I used a shark-bite coupling for the first time rather than soldering it.) The bathroom sink work was even worse. Instead of extending the pipe the foot and using a single, 90degree coupling, he used five press-fit couplings and created a staircase like exit. Huh? Even worse, he put the valve connections about 1/2" from the studs. I asked him how was this going to work when I put sheetrock up...the outlets were in the same plane as the sheetrock! So he had to extend them out a bit (and I paid for that extra time to correct his mistake). I can do plumbing but wanted to be legal in Massachusetts by hiring a licensed plumber. I can also do better (I can solder but these guys all use pro-press fittings). I sincerely think that whoever they sent out was not a plumber. He must just be a warm body working under a licensed plumber's credentials. But the licensee did not inspect the work. The only good thing is that they charge by the hour (not cheap but still...). I estimated the work at about 3-4 hours and that's how long they took. Other plumbers I called just quoted the "work" and were about twice the money (around $2500). For 3-4 hours of work?? Makes me think about doing my own plumbing in the future.

Cleghorn Oil

Cleghorn Oil

(7 reviews)

I just received my class action "settlement check" from Cleghorn Oil/Peterson Oil for my…read morecompensation for them destroying my furnace by adding massive amounts of bio-fuel without notifying their customers. A quick internet search shows that Howard Peterson also owns a bio-fuel plant. Peterson claims that he was helping the community by adding the junk blend and that somehow people should applaud him for his innovation. The motivation was greed and not customer satisfaction!! I hope that he gets charged criminally for this fraud. It cost me over $5000 to replace my heating system but at least I received fair compensation...$8.58! I don't know how anyone can trust these bait and switch clowns with any purchase made. Stay away unless you want to be in the same boat as hundreds of other customers with furnace breakdowns, thousands in repairs and constant lies from management. Shameful!!

They will flat out LIE and leave elderly people with empty oil tanks. They were paid by fuel…read moreassistance several times yet never came out to fill my mothers tank. Both the delivery guy and the witch that answered the phone at the office lied and said the program was over. After calling fuel assistance, she was apologized to profusely and called Cleghorn to "remind" them that they've received funds for my mothers account on 3 separate occasions. They were keeping the funds without delivering fuel! My elderly mother was left heating her house with an oven because of these highly unethical and unprofessional people. Fuel assistance program staff made things right for my mother but this company is disgusting! They will be investigated by the Attorney Generals Office and watched closely by fuel assistance programs. Flagged unethical practices.

Rollstone Fuel - hvac - Updated May 2026

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