Horrible experience here. Tons of homeless people and entitled library staff. So many staff for a…read morehuge library but no one wants to help. Many disheveled people loitering and soliciting. Library staff wasn't much better. The staff are very condescending and rude when you ask for help. Thank god I don't pay taxes here or else I'd be pissed.

Very Slow! I tried to use the inter library loan program but waited over a week to get an item…read morefrom another LOCAL library. (still waiting) Since there are no fines you will wait a very long time for an item before its returned. No reasonable options, wait for patron to return it on the no fines system (haha will not happen) or order from interlibrary loan and wait forever!

The Schaumburg Library will always have a special place in my heart. I grew up coming here, both…read morethe old location and the current "new" one, and it has always been a safe, welcoming space for me. It's where I learned to get lost in the wonder of books and the joy of learning. The current library is beautifully designed and thoughtfully organized, with what feels like every book imaginable at your fingertips. Beyond the space itself, the people who work here are truly exceptional - some of the kindest, most caring individuals you could hope to meet. Now that I live in NYC, I love bringing my kids here whenever we visit. It's always my very first stop after landing at the airport. This library isn't just a building--it's a community treasure.

It's quite big! Large area inside for the kids to play. There's usually something on display or an…read moreexhibit as well for the adults. There's tons of parking. Tons of restrooms including family ones. The staff were so kind! We'll be back to check out more!

Needed to get access to a printer to get documents printed and then notarized for a real-estate…read moresale set to close in a couple weeks... great time to have my old HP Printer fail due to ink issues... I really need to upgrade to something that doesnt cost as much as the printer for ink cartridges... JFC... scammers. Anywhoo this library is amazing!!! I thought Schaumburg was the tits... but holy moly this one makes me think Palatine (the town or is it the Township of all Palatine Districts) is very well funded! This place is gorgeous down to the structure and even the bathrooms... fully accessible and top tier with those weird new sinks with water and dryers in one nozzle. Great setup for PCs and printers and study rooms... they even have notary services... only bad thing is I had to go back to Chase because they dont do real estate documents. Helpful and friendly staff and such a lovely ambiance with underground parking available! Love this library...

The Palatine Library District has a very nice public space. This was my first time here since their…read more2021 renovation. I love the new, bright paint that they used. The furniture is nice, comfortable, and inviting. I love the new additions like the workshop and self checkout. This inviting space will cause me to visit more often. I encourage everyone to enjoy all of the immenities that the Palatine Library District has to offer!

Mount Prospect PL continues to knock it out of the park with their programming…read more They have some signature programs, I'd call them, that take place throughout the year apparently, in cooperation with the MPPL Foundation. The first of these that we attended was the Teddy Bear Walk. Apparently this is a program that has been happening for something like 60 years and it's become a family tradition--grandparents are now coming with their children and grandchildren to the event. We were running late this day so we missed the "walk" part of the program--not sure what that entails. But the children are encouraged to bring a teddy bear and there are some great activities: times tickets to visit Santa; craft stations in the children's section; rotating story times; costumes characters outside, in this case a bear and the MPPL mascot, a duck; and a children's music drop-in session. I was so pleased with the event b it I didn't realize it was just one of many. Most recently we went to the Lunar New Year celebration they host. Again, many fun activities, with the craft tables again (making a sparkle dragon and a Lunar New Year sign), a dragon set-up in one of the program rooms for photos, a scavenger hunt, and the pièce de résistance: the lion dancers. This was a timed entry ticket, and we were amongst the first people to arrive at the library for the LNY celebration (score one for putting the start time for this in my calendar 15 minutes earlier than it actually began) so we were able to get in. Whilst waiting for the performance to begin, they gave us little tissue paper rings and said to wait until we were told to use them. To prepare the crowd--particularly the large number of small children--the librarian led us in a a song or two, including a fun call-and-response, and explained a bit about the pillars of Lunar New Year. And at the end, just before the dancers began, she told us to rip open our tissue paper rings to let out the "fireworks" inside. I feel like I must be a child myself because I was gleeful at that myself, though the room did erupt in oooh's and aahhh's so I wasn't alone there. (And you can guarantee I'm going to find and order some of those paper confetti pouches.) The company they hired to do this performance was phenomenal. I have never seen the lion dance in person and I was enchanted. My daughter was fascinated too, and I was actually worried she might be frightened. The performers did most of their dance up near the front but did wander through the audience for a bit, during which a lion stopped in front of my daughter, who promptly plucked an orange from its open mouth. I later learned that means good fortune in the year ahead. I left this event in such high spirits, having had so much fun, I couldn't stop talking about it to friends and took tons of photos. Their events just keep getting better. Never change, Mount Prospect Public Library!

Overall a nice library with kind and helpful staff. Be mindful of where the entrance is before you…read morestart walking (if you drove for the first time like me). I was in the area and needed access to Microsoft office suite and a printer- so incredibly thankful for our public libraries and free resources! At first I was told I could access the computer using my park ridge library card and PIN but I couldn't recall my PIN for the life of me. They provided me with a guest pass that allowed me to use the computer for 1h45m. That's 45 more min than PR guest which is a plus. Color copies cost .25 and B&W .10. I got what I needed and was in and out in less than an hour. Only one less star because as others have stated, it's a really loud library. Babies crying, people whispering, slamming keyboards lol, etc. But it seems the staff works hard to manage it between their work and borderline ridiculous calls- they do it all! Again, very grateful and only first world problem complaints.

We like to take our children here. Located by a small river…read more I like to sit there to read. :)

All of the staff here is really nice. If they don't have a book, movie or game available, They…read moreoffer to order it for you. I've been able to get any book, movie or game I've requested. Usually relatively quickly. It's always a great experience when I go here. Wonderful library.

There are a few reasons why we don't go to this library anymore…read more First and foremost, we're not as proud of the people they're proudest of in Hoffman Estates. If you're not proud of or for them, we've noticed that kids have been ostracized to the point of crying. This affects them in school, and they "get into trouble". Or worse, people tell others "trouble follows them around".

Schaumburg library has the complete collection of videos that are educational and audio books…read morethat I have seen. The staff is great, very knowledgeable. I love to work at this place.

Who doesn't love a Great American Library! From the friendly front desk associates to somewhat…read morefriendly computer lab techs.. to the wide variety of books and magazines and hey even give free seeds for gardening. They have a large public computer room that's always clean and printers and copier machines! Only thing I can say is that I wish they had a better African American selection and not just for black history month but all months! But whenever I did look for an African American author that i couldn't find they did get it for me.

Cool library! I came here while waiting / had time to spare in the area. Nice vibes and nice…read morewelcoming staff. If I lived in the area, I would definitely be a regular here / rent out books, video games, and movies often. The place looked clean & well maintained as well. This library made me miss living in the suburbs. If you've never been here and are thinking about it, I recommend. Thank you Elk Grove Library, wishing the best!

I went to Roosevelt University to attend a conference that was hosted there. It was hard to find…read morethe entrance because there was no clear sign showing where to enter or park. I had to drive around the entire building to find the entrance that I was supposed to enter through. Once inside I found the hallways to be very cramped. The classrooms all had chalkboards, which I haven't seen in at least 15 years. The bathrooms have not been updated in a long time, 30 years if I had to guess. There were some sound problems with a presentation but the sound engineer was there to fix the issue. There were some nice lounge areas to rest and recharge between sessions on a long day. I cannot recommend Roosevelt University to as a facility to attend conferences at.

Read the history of this school so you can understand the brave men and woman that stood up to…read morecreating a better education and a better world! I am so proud that it is my alma mater.

Went here for a dance recital. It's always clean and I've never had an issue going here over the…read moreyears Currently doing some construction so parking is a bit tight. Plenty of handicapped spots for those in need. Harper has been here a long time and continues to be a good school.

Subject: Concern Over Sudden Fee Increases for Harper's Open Studio…read more Well friends, I started out writing a positive review about the exceptional instruction and support for learning artisans and artists at Harper. But now, I feel blindsided. The college is tripling the cost for individuals who take a class and then wish to come during the week to finish projects during what's called Open Studio. Most institutions offer Open Studio time without instruction, providing students the opportunity to complete work started in class. Pottery, for instance, involves throwing, building, drying, bisque firing, glazing, and firing again--it's not a one-step process. It's simply not realistic to finish meaningful work in a single three-hour class each week. Current Fees: $279 for an 8-week class (3 hours once a week) New Fees: Add $279 per week for one day of Open Studio (8 sessions) Add another $279 if you need a second Open Studio day in the same week (8 sessions) Even with the senior discount--half price--many of us cannot afford this drastic increase. Working adults who attend after their jobs will also be priced out. So, I ask: What is the goal of a community college? How are our tax dollars supporting creative growth, lifelong learning, and the spirit of community Harper once embodied? Community education (non-credit) students feel under attack. Is the goal to push us into costly for-credit courses? The administration talks about supporting staff and resources, but the students who actually use those resources feel ignored, skeptical, and yes--angry. Many of us have already been supplementing supplies ourselves--bringing sponges, buckets, our own glaze, even strainers--to help keep things running smoothly. We did this gladly, as part of a thriving, supportive creative community. But with these new fees, that goodwill is fading fast. We urge Harper College to reconsider these fee hikes and remember that the heart of community education is inclusion, accessibility, and shared creativity--not profit.