This library is not too far from home and has been a great place for me to work when I just need a different environment to be in every now and then. With a huge field outside and a playground a lot of the kids play out there in the summer. But when you walk inside there are 2 floors with large windows making it bright with natural lights, plenty of seating and computers for folks to use if they need. The staff is incredibly kind and willing to help if you need it. They also have tons of activities for families. read more

For now I will be rating this library 3 stars because of the noise level on the second floor. I have been going to this library at least 2x a week on the weekends since August and had interesting experiences. My husband loves the collection of DVDs and books this location offers. It also seems like a great library for children. The playground next door looks amazing and there seems to be many activities offered. It's nice that there's also ample parking. I will be sharing about two specific experiences in this review. First, I had a situation where I was sitting at one of the booths and was approached by a stranger. At first I was trying to be friendly and allowed them to say hello. After they passed by they suddenly sat next to me and touched my feet. I was so upset and alarmed that I immediately got upset, yelled at him and then went to the librarian to report what happened. I appreciated her help and soon after on the following weeks I noticed there was an employee that patrolled around the second floor. Now today, I was at the library between 12pm-2pm. There was a man near the copiers who was on his phone with the speakerphone on. Even with my noise canceling headphones on I wasn't able to hear my lectures online with his phone blasting and him talking. After 30min of continuous phone usage, I went to the librarian and asked her if she could ask the man to take his phone off speakerphone and take his call outside. When I meant outside I meant just not the second floor where right behind him there were many people studying. Couldn't he be asked to go downstairs at least? I was told that this is a "social library" and that if I needed quiet that I should move to the back corner of the library or get a room. Or if I need earplugs they can provide some. I'm sorry but when did it become acceptable to have long phone conversations on speakerphone inside a library? And what's a social library? I expect the first floor to be louder because there's many children activities that go on throughout the day. But why can't the second floor be a space respected for people who want to get some quiet reading or studying done? What if I don't want to go to the back of the library where it's not as brightly lit or don't want to be secluded in a room? The noise on the second floor has been complained about from previous reviewers and I wish this library can really hear us out. It's understandable that certain parts of the floor have different voice levels but if someone's behavior is being bothersome to others around then please do something about it. I don't feel like it was appropriate to tell me to move or wear earplugs when I specifically went to the study section at the booths. I go to the library making sure my actions don't bother others. I walk, use a whisper level if I am with someone else, use headphones, respect the space I'm in and I take my phone calls downstairs by the front entrance or outside. Why can't I expect the same from others as well especially in a library environment? read more

This is a fantastic library. it has something for everyone. My children always ask to go here. They are almost 5 years apart from one another and I know they both will have a great time when we're there. There is a place specific for crafts with a 3D printer you can access, a place for small children to roam and explore, a section for middle schoolers, and a wonderful park outside. The place is very clean and the staff is kind and helpful. I'm proud that this library is part of our community. read more

One of the nicest public libraries in the area. As I was walking in I was really impressed with how updated and clean the entire building was. The children's section is wonderful with lots of options for littles to explore. They have a jumbo light bright, Lego, train, and light up tables, a large doll house, gear wall, puppet theater, and play kitchen. There is also this really neat ball thing that lifts balls up to the ceiling, moves them to different areas, and drops them back down. My only "complaint " is the area to put the balls in was too high up and little kids cannot reach it on their own without help. There were lots of kids playing, but it was a big enough space that everyone had plenty of room. The nice seating for adult caregivers is definitely appreciated! read more

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As a mom of a toddler who loves to run around and be busy, I give this library 5 stars for a great kids play area. Facilities seem new and clean and my toddler can run around and be busy while I sit in one place to watch him. We've been to about 4 libraries in the area so far and he either gets bored or I have to keep chasing him around. The layout of the kids area is a bit more contained and all areas of play are visible when sitting in one place. They also have a large, fun playground outside with soft floors (a huge plus for those with younger kids!) read more

Great library esp for kids. Take your kids and they will cry because they will not want to leave. Staff is excellent. They will help with anything. Maker Space is excellent. There is also a media room. A must to go. read more

I love this library! They have beautiful facilities and meeting rooms, in addition to a lovely collection. What a great remodel!

We just moved to Prospect Heights and were looking for a public library to plant our roots. After perusing the options in our neighborhood and the surrounding others, we came across this true gem and it's a five minute drive from us! The kids section is beyond amazing. It's a small children's museum (small in comparison to the actual museum, it's actually big) and it offers a lot of variety and fun. My 2 year old can spend two hours here, no problem and NO two year old easily can be occupied for that long. He's a big fan of the kitchen and the vegetables, but he makes his way around the child's area, going from station to station. I'm shocked to say that during the day, it's never too busy and it's always a nice mixed age group, which is great for his socialization skills. The staff is always seemingly jovial and will stop by and say hi or check in on cleanliness. We are definitely thrilled to return often and play! read more

This was always a nice library, ever since undergoing a complete rebuild it's absolutely beautiful. The entire place has a very peaceful, tranquil feel both inside and out. Inside is now up to date on the modern technology. They havep6 read more

Is a rainy day today so we headed to the newly renovated Indian Trails Library. It has a really good play area for kids under the age of 6. They have a large Leto table, interactive Smart board for them to play games, and there is a large light bright wall. This is a good place to have the kids burn off some energy for a hour or two. read more

Well, the rebuild is complete, and we now have a new Community Center Media Distribution Megaplex... er Library. Its roomy, has more meeting rooms than a Corporate Headquarters, and more Apple Monitors than I thought existed since they quit making them a while back. Private study rooms for up to 4 people are everywhere on the second floor and both 120v power and USB power outlet availability would make the First Class section of an Emirates Airbus be embarrassed. There are traditional books somewhere around here, but the most prominent items are not bound and paged. It has more audio book titles on CD than I thought existed (many I saw were on 8-12 cds.), and there are enough Videos to fill a traditional Blockbuster location, if you can remember them. Alas, there's no Starbucks, just a Keurig cup vending machine. read more

Indian Trails Public Library District - No expense spared monitors - Libraries Near Me - Wheeling, Illinois

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Best library around. Not only is the playground outside AMAZING for all ages (including an awesome zip line and a walking path!!), the inside is even better. For all ages! From babies to toddlers to elementary aged kids to tweens to teens to adults, there's something for all. read more

So i'm new to the area so I look up the library in Wheeling and drive there, only to find that even I live in Wheeling, I belong in the Prospect Heights territory. However, the staff were friendly, and they have wifi available. read more

Materials, checkout and other facilities at this library are smooth--the space is just lovely, and the staff are very helpful. I love the board game section and use it often. I loved coming here initially with my young kindergartener who largely keeps to himself, does not run or scream, and is generally unobtrusive at the library. I have also visited with friends with younger children who get a bit more chatty. We have another library north which we love and use regularly and we have NEVER had issues there despite their often enforced low-voice policy in the kids' section. However, it seems that in their attempt to keep certain adults happy (which I gathered from the other reviews), some of the staff here seem to have forgotten that they renovated for a reason! Yes, it gets rambunctious when there are so many kids, and kids tend to look at this at a warm, inviting, collaborative space (with a play kitchen, a giant TV with learning games, etc), but pretty much every time I've visited in high traffic times (afternoons, winter days, the first week after school is closed), there's been one specific staff member who has been consistently rude to the children (and once to me). This person once told off a friend's child because he was enthusiastic to build and happened to scamper (not run!) into the play area. It's fine to have ground rules for parents and children; please post a sign with rules or talk to the adults directly. Another time this employee loudly told off a young toddler who was on the floor scattering a few toys (age-appropriately behavior!) and then screamed (yes, positively yelled) around trying to find the parent. Totally unacceptable. My opinion may be totally subjective and maybe I was just unlucky to see this happen on my visits, but I feel unwelcome and hesitate to visit as often. read more

I'm giving it 1 star to get the attention of the library staff and will change the rating once addressed. This library is great. It's new, clean, and gorgeous. There are 2 gripes. The biggest one is the noise level. It's loud and disruptive. There are so many kids that play around on the second floor that it feels more like a daycare where parents drop them off and pick them up later. There is a youth section on the bottom floor and I'm not complaining about that. It's the second floor I'm complaining about. There are also the high school students that talk continuously or play around with each other just being young adults. The truth is, this is a library and if they don't want to study they should go to the park next door. I find myself using libraries in other cities to do my quiet study because it is so distracting. Second gripe are the hours on the weekends. Closing at 5 is a little early. I'm not putting a lot of weight on this one. If they could close at 8 on the weekends or at least Saturday that would be great. Should the first complaint be addressed I will change the start rating. read more

I'd give it a 5 but the Wildcat's marching band wasn't practicing in there yesterday. Beautiful space, just change the sign to read Community Social Center. Not only in the entry area where you'd expect it. Cell phones ringing on loud, people talking openly afterwards, latch-key kids killing time, adult day care candidates. Yes, everyone needs a space to be, nice that they are accommodated. Clearly understood that talking and aural content are not only an integral method for learning but also can provide plain enjoyment. The library sign without additional warnings is just a little misleading. It's run the way they want it, majority rules, just be forewarned. Bring your noise cancelling headphones if you are looking for quiet or leave them at home and play it loud if you want to fit in. 3:30 to 7PM is out of the question, don't even think about finding a quiet space anywhere other than your car in the parking lot. I use it for what it is and don't expect it to be any better, just disappointed that they could have had a quiet area somewhere inside and choose not to. read more

This certainly isn't the fanciest library in the Chicago burbs, but it more than serves its purpose. They've renovated slightly in the recent past so its a bit nicer and more modern than it was when I first moved to the area. I appreciate the technology improvements like the self-checkout systems, online services, etc. In addition to the books, you can checkout DVDs, CDs, books on CD, etc. for free. You can also borrow ebooks for your Kindle (although I wish there was more selection). The online system on their website is really handy, you can reserve materials and even have them placed in a 24hr locker to pick up anytime. The children's area is great, a hidden gem really for a rainy day. Lots of toys for kids, like oversized blocks, a kitchen setup, a full selection of hand puppets, legos, puzzles, computers and cars/trucks. Nothing different from what you might have at home, but because they aren't yours the kids are more excited about them. Of course there are tons of books as well, and those giant storybooks which are something fun and different. I wish the library was a bit closer to my house so I'd think to use it more often. Considering I always forget to return, I should at least make use of it enough to make up for my fines! :) read more

My daughter's love the library! Not only do they have a kids area, all the books are nice and neat, very organized, everyone is always very nice willing to help out, they have different events for families. read more

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I use this library when I'm seeing clients in the northwest suburbs. Decent parking with kind of a goofy exit. You have to go around a smaller portion of the lot to exit and it sets itself up for awkward traffic conditions. Inside is beautiful, design wise, and very bright. The librarians are always great help with whatever problem you may have. Best part is the used book room. I hate to divulge such a great find, but you can get books here for $.50. Yeah, 50 cents. I usually walk out of here with 2-10 books to give to friends, family, and clients. Oh yeah, Wi-fi just like any other library, is available. read more

Been living in this area since I was 7 and used this library until I discovered some of the other nicer libraries in our area. ITPL has finally stepped up its game, it was in dire need of a renovation. They have a great children's section, upscale computer labs, study rooms, upgraded DVD/blu-ray collection etc. They have big open windows for natural light by the study tables. Love all the changes! read more

I love it when my tax dollars are put to good use. The Indian trails public library provides a great service to the community and offers a lot of amenities for local residents. The list is huge but I'll give it a shot: - traditional books, CDs, games, DVDs, books on tape available, all without a fee. - latest blue ray DVDs also available - computer services -free wifi even from outside the building with a reserved parking spot to surf the net from your car if you wish - free music download on specific items - awesome easy to use website where you can manage your account (renew, place a hold, search for items...) - inter library loans - automated checkout and check in so there is no mistake - most importantly the staff is awesome and always ready to help no matter what issue or request you may have. Awesome library with outstanding collections and services which is definitely worth patronizing and makes you feel like you get a solid return on your taxes. read more

I borrow DVD movies from my local library. It's free and I can keep it for a week or two. As long as it's not overdue, I don't have to pay a cent and I can borrow as much as 10 at a time. Recently, the Indian Trails Public Library has had a face lift. They have a new and sleek self-check-out area, bigger and brighter. Aside from books, the library also has a variety of Cd's and DVDs collection including blu-rays, as well as, video games. There are several computer stations for the kids and adults to use, both in the 1st and 2nd floor. I recently attended a cooking demo at my local library too! They've got tons of programs for kids and adults, some free, some with a small fee. There are concerts and family activities in the summer, as well. They also offer bookmobile services and 24-hour pickup lockers in case you need to pickup items after closing. The staffs are all very pleasant and helpful. At Indian Trails Public Library, change happens all the time. A reading garden is coming up in 2010. The library's mission is to provide resources to read, enjoy and participate in the world. I always enjoy coming here. read more

Great library for the kids decent selection of cardboard books for toddlers friendly staff

It is temporary at 70 w dundee rd, buffalo grove. Nice and clean library, with a great variety of books, cd's and youth programs. Stuff is friendly and always there to help. You can renew books up to 4 times every 21 day without any fees. Exclusions applied for books demanded and some top sellers. read more

This facility is beautiful. I do agree that it is noisy - both floors. I recently attended a class in the Launch Pad and was disappointed that the room's doors were not shut. I had difficulty hearing the instructor due to noise/activity outside this room. In addition, the room was not closed to individuals not taking the class. This was distracting as well. read more

I feel like ITPL is my own personal library. It puts the newest books, CDs, DVDs at my disposal. I log an on-line request, and staff lets me know when my choices are available. For the rare item that the library doesn't have in its own collection, the staff will locate and obtain it from other libraries in the area. All this for free! What's not to love? read more

I'm so glad I'm in this library's jurisdiction (or whatever you call it)! They have a great selection of older series, like Lee Martin's mysteries or the Black Widower series. They get new books right away, and there usually isn't a wait unless a title is REALLY popular, in which case a wait is kind of expected. Their DVD selection includes a lot of things that I can't find anywhere else, like Doctor Who, Torchwood, The Sandbaggers, The Tomorrow People. Redbox just doesn't have this stuff, and it's completely free for the first week -- if I don't return it on time, the overdue fine is the same as the rental would have been at Redbox except the first week was free, and I can almost always renew if I need to. If anything, they seem to be focusing a little too much on DVDs and not enough on nonfiction; some of the nonfiction sections seem to have mostly older titles. Not all of them, by any means, but I've noticed it a few times. Still, they've gotten books when I've requested them, so it may partly be lack of interest from customers. The building itself is lovely, with a reading area up front with new titles and a little garden in front. The bike racks are well-used but I've always been able to find a spot for my bike. Parking is occasionally tight at peak hours, but at worst you have to walk a ways; I've never not been able to find a place at all. Not only is there free WiFi inside the building, they have a parking space next to the building labeled as a 24-hour WiFi access! They have plenty of computer terminals, both catalog terminals and internet access. There are the usual desks and chairs, and a little teen area as well as a great children's section. Perhaps the best addition in the last few years is the online eBook and audiobook access. You can reserve or check out a book online and download it into your eBook reader or mp3 player 24 hours a day. If there's a waiting line for an item, you will get an email when it's your turn. The item automatically checks itself back in after the check-out period. My only gripe is that there's no way to renew an item if there isn't anyone else waiting for it, you have to check it out again and re-download it. There is a 24-hour locker if you can't make it to the library during their open hours, which has really helped me out several times when I've had to work late. Be warned they aren't very good about reading anything in the "NOTES" section of your request, so if you need them to call your cell phone instead of your home number, you're probably going to be out of luck. The items are there for a limited time, so if you can't get to the voice mail they've left your access code on, you might not be able to get your item until too late. However, this is a minor problem not likely to come up too often for most people. Just a heads up for those it does affect! Overall, an excellent library! read more

Have you seen the new library? The kid area is AMAZING!! So many play areas and things to keep the little ones busy inside (almost like a free Children's museum) and a playground area outside to burn off even more energy. They had one of those things where you can feed a ball into a slot and it travels through a closed course to be dropped into an area for kids to pick up and repeat the process, a giant peg light board, ipad stations, train and lego table, a soft block velcro game, i think there was a play kitchen area and a paper craft area as well. Outside is a few playground sections. Some things have those gliders that go across sections so you do need to be aware of where you are walking so that you or your kid doesn't end up getting knocked over. The place is so nice that I asked if they would consider holding birthday parties there, but no luck. We will be regulars here since the kiddos really love the kid area. read more

The absolute best place in the world, bar none. The new building is beautiful, and the staff is helpful. The book selection is ever-growing, and it is my new favorite place to snuggle up and read! read more

This library does not let's any guests or near by library residents to use any of the study rooms even if they are empty for hours. I live 6 mins from this library but not allowed to get this library card. Without the card they do not let you use a study room even when not in use for hours. The staff lady said-oh you all could use our table and chairs!! Worst service and high fines. read more

Was going to give an amazing review- it's a beautiful library, but the service which we got wasn't even close to good. We took out a couple of books and brought them back early, then two weeks later got a letter saying we had damaged a book and needed to pay. The book had already had gross brown stains when we had taken it, but I had thought nothing of it. When we tried to talk to staff, we just kept getting redirected and told to talk to someone of a higher position. When we tried to contact them, we always got voicemail. It wasn't worth it, so we went to pay the 9.99$, and when they brought the book out that had "stains and odour" it had way more markings than before, it looked like someone had written on it, and smelled of coconut, a smell I personally don't like. Not sure we'll be going back, which is a shame. We really wanted to explain because paying for something you didnt do sucks, but hey, who would believe two teenagers? read more

I was a member of this library for approximately 2 years (2010-2012), and I absolutely LOVED it! They had an abundance of resources which seemed to expand with every visit I made to the library, due in part to donations from the public. They also had several self-checkouts. The staff were always helpful whenever I needed something. Wonderful facility! read more

The atmosphere in this library is loud and unprofessional. Some staff members are rude. Avoid this library if you are serious about studying or working. Other libraries in the area (like Arlington Heights Library) are MUCH better suited for it. read more