When Rolleri's estimate for stone covering for a patio I was installing was nearly twice as much stone as I needed, they would not take it back, even though they estimated how much I would need. I was willing to pay for the driver to pick up the load, and spoke to Mr. Rolleri himself. I told him I realized that they had a no return policy but that I thought this might be an exception since his men over estimated. At $800 a pallet, I was thinking we might to be able to work out a deal. He said he would take the stone back but give me nothing for it. I said I didn't think this was a very fair compromise. He said "piss on you." Not exactly the type of policy or business personality I'd recommend. Better to have the bulk ordered and delivered -- $100 delivery at their convenience--and be a little short and pick up you own stone yourselves. Not a very nice person, so beware when dealing with this man and his company! read more