I went today and got a pipe and when I got home it was broken, when I went back he replaced it with…read moreno problem and was very nice about it!! Thank you!

From the owner: Sky high smoke shop read more

Love love love this place! They have the best flower and gummy options! They are my go to place…read morehere in Chattanooga

Adam the owner is by far the best in customer service! The selection at his stores are always top…read morenotch! He is knowledgeable in his products and wants his customers to have the best experience! It's clean and his prices are the most competitive I've seen around! I definitely recommend going here whether you're a regular or passing through! You WONT be disappointed! I've been a faithful customer since he opened!

Excellent customer service, you know who you are Leah!! They were impressively helpful and…read moreknowledgeable, I'm super satisfied! Well done!

Robbie is the one to go see! He is professional, kind, and knows the information that nails your…read morepreferences! Thanks Robbie

Outstanding e-liquid and hardware selection! The staff is very knowledgeable about the vaping…read moreindustry without being too pushy. This was the first vape shop that I went to when I started vaping 3 years ago and their product and customer service stands the test of time!

Very good one on one service and knowledgable staff. Nice selection of juices and vaping equipment.read more

I love this shop! Ali is so friendly and they have the best prices in town. Where else can you…read moreget a puff stick with 800 puffs for $9.99!!! That is crazy!! They have lots of smoke accessories and the prices again are insanely cheap but really good quality the best grinder I've ever had and it was less than $15.00. Swing by and check out all the unique items they have you won't regret it if for o other reason than to see Ali's welcoming smile!

I called to see if a coil was in stock since they advertise as a vape shop. After repeating what I…read moreneeded a few times, the salesman sounded like he didn't know what it was and said they don't carry coils. (If you carry vaporizers- you carry coils. A vaporizer will not work without one.) I always end up unable to find what I need on weekends since most vape shops aren't open here on Sundays or evenings (when people are using and needing the products most).. My search continues.. -Changing my rating. There was a miscommunication over the phone. I like that they did send a message to let me know they do carry the supplies I was looking for. I found what I was looking for earlier today, but will do business with them in the future.

Be very cautious purchasing stuff from these guys. They will not stand behind the products they…read moresell. I have spent a lot of money over the years to be treated the way I was.

Vaping? This is untried ground for your intrepid reviewer, believe me! Several months have passed…read morefollowing a family member's kind donation of equipment and supplies, namely spare coils and juice. Alas, after having been surviving on the kindness of said relation, the day dawned upon which it became necessary to make a first visit to an actual Vape Store. With some trepidation, I cruised past several in my part of town, eliminating each due to darkness, visible clientele, or a host of imagined conditions within & without. Eventually, I found myself on familiar turf in what passes as downtown Hixson. I had no idea of what to expect. Actually, I anticipated either a) A store filled with sullen, hep-cat-goth-children of darkness, or b) Something akin to a late 60's "head shop". What I found was a pleasantly appointed store filled with all types of what I can only describe as 'vape-gadgets' and accessories, overseen by a knowledgable fellow who put me at ease straight-away. His opening comment regarding my novice state, "Hey, we all were or are new in this community," really set the tone. He patiently explained the various flavours, scents, and attributes of the array of juices in my requested range. And mixed the product while I waited! No goth-children or ageing hippies, however I think all would be welcome and at-ease at this friendly, well-maintained business.

I Just Showed up for the first time today. Because my puff co chamber got messed up. Called all the…read moreshops in Dalton (My area) nothing ! I waited until 9am for Smoke shops to open. I called here , they did have the chamber. Showed up to find out the shop opens from 7am - 11pm! I waited a whole two hours to get high when Mike who runs the shop, is about his money !! Spent almost $100 in shop , will be going back to shop from now on A Man respects those who have the quality products and the time for you. Logically, you can't beat that

Bought a vape from this place Sunday morning. Tonight (Monday) it's hitting on its own and getting…read morehot. Called to see if they could fix it since it's obviously defective and was told that they won't be doing anything about it because it's been a couple days. Pretty crappy service if you ask me. I understand policies, I get it. But I've gotten 3 vapes from this place that have done the same thing less than 24 hours later, and this is the first time I've ever called to see if there's something they could do since it's happened so many times.. I won't be coming back here. It's not worth it. Prices are great but quality is not there. You get what you pay for here, and that's cheap crappy products.

Won't answer phone told me 2 months ago it was messed up and trying to fix it and still no…read moreanswer....

I'm a first time vaper and I went in during lunch-time to purchase my first vape stick. The staff…read morewas pretty helpful and hanging out vaping with their friends, but I didn't have time to make the purchase so I told them I'd be back later. I came around 6pm and I knew what I wanted from my previous consulting so I asked for the smok vape and some suggestions on the liquid. The front counter guy couldnt find my model so he told me I had to take the display model which is fine. He couldn't find the box for about 10 minutes so while I was waiting I asked to use the bathroom, but he said he'd get fired if he got caught letting customers in there. This made no sense to me as I just purchased 50$ worth of product and was being treated like somebody who wasn't going to make a purchase. All good, I left there with my ecig and no real instructions on how to use it. As soon as I got home, I opened the pack and accidentally pressed the button before any juice was in there burning my coils. Now I had a leaky ecig spewing juice all over my hands not knowing that the coils had to be kept wet for about 15min before turning on. I go the next morning to ask about the problem and the guy was more professional but not helpful at all. He explaned about the coils and I replaced the coils. I didn't want to burn out my coils again so I asked if he could spare some juice so I could presoak it before going home. I specifically said I would pay for it multiple times, but again it was against store policy to spare a few drops unless I pay for another entire bottle. I don't know what it is with this place, but I felt it was not a great place for people who are first time vapers as they aren't very helpful. My first visit was pretty good, but it kept getting worse... and my ecig still keeps leaking...

This place is a gem in a city like East Ridge. I've been going there for a while now and they have…read moreimpressed me on almost every level. First off, the atmosphere is phenomenal. It has a steampunk meets comic book theme going for it which comes off charming and intriguing at the same time. "Is that a 1/3rd scale Darth Vader figure up there on the wall holding an E-Cigarrette? My god it is." The theme transfers over into their house juice. With brand names like "Zombie Dung" and "Pirate" the skeptical interest pays off. They manage to make rich tasting flavors that I don't get bored of no matter how long I try them for. (Captain Jack is a personal favorite.) Service can sometimes be a coin toss. The employees are ALL more than knowledgeable on just about anything you can throw at them. They know everything about anything that involves nicotine and batteries. Unfortunately this coupled with the amount of traffic this place gets (and possibly the fitted vests) can make some of them a bit intimidating. I can chock this up to "professionalism". Regardless, the general manager Nicole has always greeted me with a smile and that's something I can respect in the customer service industry. Along the same lines, I always see the owner, Steve, out there working with his staff and personally taking a hand in fixing pieces customers are having trouble with. All in all this place is well worth the visit. Prices are competitive and juice selection is wide and well worth abusing the testers they provide. Without fail, when a friend tells me they're attempting to quit cigarettes I will always send them VIntage's way.

Absolutley the worst customer service of any vape shop I've been to !!!…read moreEmployees seem to be bothered by customers. Deep sigh and eye rolls proceed answers to any questions . Obviously annoyed to have web browsing interrupted. Will not return. Ever !!!