Service was excellent with a great selection from a very wide price range. The atmosphere was very relaxing and welcoming!

What an amazing place! Visiting from California I wanted to see the difference in price and selection and Burns did not disappoint! They have the largest humidor and selection of cigars I've ever seen! And the prices are SO much better than what we pay in California. The gentleman that helped us was knowledgeable and knows cigars! If you ever have an opportunity to visit Burns Tobacconist I would highly recommend it! Thank you for such a great experience and some wonderful cigars!!! read more

Driving down from Knoxville to Atlanta happened to see their billboard, it was only 10am but thought what the hell, gotta check out the biggest humidor in Chattanooga. Was not disappointed, probably the biggest and most well stocked humidor I've ever been to. Great area outside to smoke my little Oliva and get back on the road. read more

One of the nicest, tobacco shops I've ever seen. They had an extensive selection as well. The owner was nice enough to give me a free cutter too. I would recommend this over any other in Tennessee. read more

Burns Tobacconist - Tobacco Shops Near Me - Chattanooga, Tennessee

So my husband called Burns Tobacconist today to get a price of a specific Brazilian cigar and they told him $9.49 each. Less than two hours later I go to the store to get 4 of these specific cigars. i was told they were $10.49 each and the price only just now went up. Really? The price just went up between the time my husband called and the time I went down there!?! I don't think so. Never again. read more

If you're a cigar enthusiast, this is the place for you. I'm not, but I was there with someone who is. He was in cigar heaven. There is a huge selection at all price points. The employees were friendly and helped with all questions. There's a little lounge in the back if you want to try out your purchase while there. My only concern was no one was wearing a mask. We are still dealing with a pandemic. The place is small so it would be hard to social distance if more than a few people were there at the same time. Lucky for us, we were the only two people there for most of our visit. One other person came as we were preparing to leave. Overall, good experience. read more

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They have the biggest cigar selection there is in Chattanooga. The shop keepers are very knowledgeable and kind. Prices are fair too. When I walked in, there were already a bunch of old customer chatting away so that's definitely a good sign. Great lounging areas inside and outside. read more

Great place with large selection. Staff extremely helpful. Glad I found this gem on the way to Pigeon Forge.

I travel for work and picked up Chattanooga as a new market. In all my markets, I visit regularly. I look for a good cigar lounge near the hotel I will be staying at. I found Burns and visited the location today. When I went in I was greeted in a friendly manner. I asked if they had some comfortable chairs where I could smoke a stick and catch up on work emails. I was told yes they do. I proceeded to the humidor which is a very well stocked humidor. I picked out a David off Churchill late hour for $26.97 plus tax after paying for the stick. I asked the gentleman where the lounge was. He said the lounge was only for members. I ask where were the comfortable chairs? He said I could sit and smoke. He pointed to a counter with four or five wood back stools that was right behind the registers and near the front door, not at all, what I would call comfortable chairs to relax smoke a stick and hammer out some emails. I said thank you put the late hour cigar in my shirt pocket and left. I went to another shop bought a stick at their shop. Felt welcome comfortable and had a good evening. I have no problem with private lounges just be honest about it upfront. They got a $30 purchase from me, but so did the second shop I went to...the difference is the other shop will get regular business from me and the stick from Burns will go in My Home humidor to smoke another time. Probably a great shop for members but look elsewhere if you are visiting Chattanooga and want a nice place to relax with a stick. read more

The prices are great, the staff is friendly and accommodating. The lounge is five or six barber chairs, which while attractive, are not comfortable for sitting down to enjoy your stick for a few hours. The lounge itself is fairly messy with cigar boxes stacked all over. read more

I enjoyed my stop at Burns. Huge selection of cigars in their very large humidor. Best part was the quality of the cigars and the prices. Employees were very nice and friendly. I felt very welcomed. read more

Great location, even better than the one off Cherry street. With COVID they are following county protocol, taking temperatures and mandating masks. But once you're in, you can sit at the table smoke a cigar and have some drinks without, obviously. Lol. The humidor was massive, almost three times the size as the downtown one. Knowledgeable guy working the desk and steered us in the right direction. Clean, and for it being a cigar bar, rather smoke free as well, means good airflow. I ordered the boneless wings, in which the are hand battered and fried. That's right, they are hand battered, not frozen out of a bag. They were delicious. The a few pints of Yuengling, topped it off. Excited to make this a regular spot! They also have Golden Tee! read more

Burns Tobacconist - Us enjoying our cigars all while playing some Golden Tee! - Tobacco Shops Near Me - Chattanooga, Tennessee

I love this place and the staff is great. There is not a better place to get and smoke a cigar than here. Anytime I want to unwind this is my spot !! read more

The selection and condition of the cigars here were absolutely first-rate. For this alone, you should visit. Varieties that are hard to come by can be found here. And the friendly service is refreshing and delightful. Plenty of indoor and outdoor seating is available! read more

A very good selection throughout the entire price range. The prices are average for the area. The staff is helpful and accommodating. The smoking area is comfortable and the restrooms are clean. Thank you for a pleasant experience. read more

Burns tobacconist front of house was alive with activity, guest lounge offered barber chairs with foot rest and private ash trays. Ample selection of of good sticks, soft drinks and other beverages. Pleasant stay friend locals keep mostly to them selves during my visit, however they did acknowledge me with a hi or welcome. They have a private lounge and if you have membership in another lounge they will offer your access. read more

Really enjoyed stopping in for a cigar at this location. I used to fly into Chattanooga on a regular basis for the company I worked for. Would go over and have a cigar. Back in town for vacation going to try them out again. read more

This is the go-to spot for cigars in Chattanooga. Their humidor is the largest in the city, and their staff is extremely knowledgeable. The lounge is very busy and there is not a ton of room to sit and smoke, so I recommend you head next door the the billiards club if you need somewhere to smoke. read more

As the former owner of Downtown Tobacco and Wine in Tampa Florida, I know first class when I see it. Burns is one of the finest in the south and above all, everybody is friendly and accommodating. Burns is tuned-in to the town and it's clientele which is the most important part of any specialty business. Downtown Burns on Cherry is my preferred destination. read more

Good experience during my visit. Not the friendliest staff but they were helpful and well versed when I asked questions. Not as inviting as I prefer, but good quality cigars for a decent price. Worth a try. read more

Great selection of premium cigars. I found some cigars I haven't seen in Atlanta yet. Friendly staff and a great atmosphere. I will come back when I'm in Chattanooga again. read more

Great selection, friendly helpful staff. Layout is good. They have a big-screen TV and a bunch of comfortable old barber chairs for seating. They also have some bar stools and a ledge behind the seating area, so there is plenty of room. Not particularly fancy, but Burns has a great selection of premium and mid-range stogies. Whenever I'm in Chattanooga, it's on my list of places to go. read more

Thank you, David. You made a couple of wayward travelers feel at home. The remodel on the humidor has made a tremendous difference and improvement. The cigar selection is first class. But, the best part of the evening was being invited up to Room 101. We played pool, listened to music and were waited on like royalty. A wonderful evening! read more

In September of 2013 I was travelling with friends in the Chattanooga area and was looking for a tobacconist in the area as I was running out of my travelling stock. The one Yelp review of this location was very poor, but the pictures of this place on their website told me a different story. A large wood paneled room, with what looked like a huge walk-in humidor. Nice We decided to drive over and give it a look. We weren't disappointed. Burns has two very large walk-in humidors, one in the right corner of the room and another in the left. The selection of cigars does not disappoint with row up on row of top brand cigars. Ashton, Fuente, La Flor Dominicana, Tatuaje, just about anything Pepin Garcia ever made, Camacho, and on and on, oh and he's a Davidoff White Label dealer as well. All of my favorites were here and then some, including some very hard to find and rare Davidoff products, all at very reasonable prices. There is a large round table just opposite the register for seating as well as some vintage barber chairs off to one side. We met a number of the locals and had some interesting and colorful conversations as we stayed for some hours to enjoy a couple of cigars and some scotch from the bar next door. Burns and their patrons were welcoming and fun to hang around with. Oh, did I mention that since they are attached, you can get a drink at the absurdly well stocked and beautiful bar and billiards room next door, and enjoy a cigar all at the same time. Try this back East. I dare you. Won't happen I have been in cigar shops from New York City to San Francisco and Burns blew me away with their selection, quality and prices. A note to the wise, cigar shops are not typically the place to pick up cigarettes as most people get theirs from bodegas or gas stations. They will have some, but the prices will be high due to the low demand for them at these types of locations, especially if you are looking for a rare or specialty brand. I have noted their prices as moderate. I shop for cigars mostly within the North East. With our absurdly high taxes, Burns was a bargain. Your mileage may very if you are a local. read more

I gotta say this is one of my favorites stops. From the massive selection of quality cigars and boutique cigars. The burns crew gets it done right. There well stocked humidors with the newest and readily available cigars. Enjoyed my conversations with the well educated staff. This is a go to place I highly recommend it. read more

I have been smoking Cigars for about 20 years and part of that experience and satisfaction is visiting local tobacconists as I travel from time to time. Speaking with other cigar lovers and owners of these fine establishments adds to the overall enjoyment of Cigars. As I explored the Humidor at Burns , I was extremely impressed with the selection as well as price. Not only do they have a great selection, they also have one of the best customer experiences I have ever had. They make you feel like you're at home here. If I was a local, I would be here all the time. Do yourself a favor and give this place a try, you won't be sorry. Tell Mike Wolfgang said Hi!!!! read more

wonderful and friendly place. tons of cigars to choose from and all kept in quality condition. staff were super friendly and helpful with recommendations. they didnt just go to the most expensive stick but truly liked what they had me try. they even threw in a sample of pipe tobacco and a tamper with my purchase! if you like cigars, you definitely will not be disappointed with this place. read more

Would be a definite five-star if they had more nonaromatic pipe tobaccos the staff are very friendly and knowledgeable. It's a good place to bring questions or to just chat with someone who can recommend whatever you may need. They never try to sell me anything I'm not going to need or want. Solid choice for a tobacconist. read more

Great store worth checking out if your in town and enjoy cigar they have a great selection and their humidor is to knotch

I am a casual smoker. I smoke on vacation or after a special evening. I do not smoke everyday. Thus, I like my tobacco to be top notch. Specially if it's bad for your health. I would rather smoke a natural tobacco than that one filled with fillers and chemicals. My brand of choice is Nat Sherman. I like their "naturals" selection. I looked to find these at my local tobacconist, but demographically where I live, there is not a demand for them. I called around. Finally, I was told that this place would have them. It was a 20 minute drive from my home. The building is connected to the billiards club. It was about 1 o' clock in the afternoon. I parked my vehicle in an almost filled lot. When I walked into the shop there was one man sitting down by the door. I think he was the I.D checker. Two other's behind him sitting behind the registrar. They were all focused on the TV that was above the humidor. Classy. I knew instantly I was stuck with the only choice, I had. The store looked worse then that of a frat house at your local community college. It was all over the place. No organization. Posters on the walls depicting failed actor's smoking cigars. Sports paraphernalia and a lounge area where there were news papers all over the floor. There was no "hello, welcome or may I help you with anything" from anyone. Quite the opposite. All four men supposedly working, were all fixated on the television. It was as if they were all statues with a stone look to their faces. Finally, I spotted my brand of choice. I asked the attendant for a pack. The clerk an older gentleman grabbed the pack and called out the price. I could not believe it! The price Ten dollars and fifty cents! Nope. No joke. Either these guys had a bet on how much they could charge the first person to walk into their cluttered store or they are the biggest rip off tobacconist store in this town. I later called around and found that you can buy the same pack at another tobacconist shop located downtown. I checked with them and they have them for Five dollars and sixty-five cents. I felt like I had been had. Burn's. Then name says it all. They will burn you and your wallet! I will not go back nor recommend this place to anyone. I felt ripped off, but most importantly I felt that this place just does not care about their establishment enough to be a professional tobacconist. read more